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System Administrator Resume

New York, NY

SUMMARY

  • IT Professional with experience in banking and construction software, training and supervising staff in policy and procedures.
  • Proven ability to handle multiple projects simultaneously to meet all deadlines, excellent technical, analytical, and communication skills, experienced in installing, implementing, upgrading and troubleshooting.

TECHNICAL SKILLS

Hardware: Desktops, laptops, switches, wireless routers, wireless access points, printers, scanners, Checkpoint 4800 Firewall, iPhone, iPad and Android phone, Dell PS6100 EqualLogic SAN.

Software: Microsoft Office 2013/2007/2003 , Office 365, Microsoft Exchange 2010, Symantec Endpoint Protection, Veritas Backup Exec 20.2, Checkpoint 4800 Firewall (Smart Console R80.10), Avaya IP Office Manager, VMware VCenter 6, Active Directory, Timberline Sage 300 CRE, Citrix Studio 300, SQL Server 2012, Oracle 12C, Crystal Reports 10, ZOHO ManageEngine Desktop Central and Service Desk Plus, Barracuda Spam Filter,GFIArchiver .

Operating Systems: Windows 7, Windows 8, Windows 10 Windows Server 2012 R2, Windows Server 2008 R2 Windows 2003.

Networking: Wiring, LAN/WAN, TCP/IP, CISCO CCENT, Patch Management

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

System Administrator

Responsibilities:

  • Maintain servers, desktops, printers and VoIP phone system
  • Troubleshoot and maintain network and printer connectivity
  • Support and maintain backup operations
  • Administer and add new user accounts and distribution groups within Windows Active Directory
  • Administer and upgrade Sage 300 Construction and Real Estate ERP Version 17
  • Edit reports using Crystal Reports and Sage 300 Report Designer
  • Upgrade systems with new releases and models

Confidential, New York, NY

IT Support Specialist

Responsibilities:

  • Maintain servers, desktops, printers and VoIP phone system
  • Troubleshoot and maintain network and printer connectivity
  • Administer and add new user accounts into Windows Active Directory
  • Implemented and manages Sage Service Operations (iPad Project)
  • Maintain and Configure company cell phones and accounts

Confidential, New York, NY

Assistant Supervisor

Responsibilities:

  • Organize workflow procedure and coordinate staff responsibilities
  • Handle item entry, reconciliation, encoding of checks and balancing of the processed checks
  • Troubleshoot and correct system problems with data entry, item entry, the functioning of the corporate lockbox website and transport operations
  • Uploaded the listing and totals of check bundles to mainframe using TSO / CICSB

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