OBJECTIVE

• IT professional looking to obtain a challenging opportunity that contributes to the success of both myself and the organization, via my 10 years of experience from various enterprises.
• I bring intelligence, entrepreneurial spirit, and passion to technologies including cloud - based systems, management of physical devices and virtualization.
• I am dedicated to teamwork, learning about new platforms and processes to build/support any customer infrastructure.

TECHNICAL SKILLS

• MS WSUS
• Active Directory
• GPO
• MS Exchange
• Office 365
• MS Azure
• Citrix Xendesktop
• Xenserver
• Ipitomy VOIP
• SIP services
• HP Gen 9-11 servers and Dell EMC servers Gen 8
• Cisco ASA 5500 Series
• Symantec
• Sophos
• Fire Eye
• Carbon Black
• Cisco switches (insert model)
• TCP/IP
• DNS
• DHCP
• OSPF
• VLAN
• VPN
• SSL
• SCAP and STIG Compliance
• NIST
• DFARS
• POAM

PROFESSIONAL EXPERIENCE

Confidential, Basking Ridge, NJ

Network/Systems Administrator

Responsibilities:

• Manage and administer collaboration tools such as Microsoft TEAMS and SharePoint Online within the Office 365 Commercial and GCC High applications.
• Centralize patching and updating of mission critical applications to meet NIST protocols.
• Manage and migrate on-prem IT infrastructure for DHPC Technologies to Office 365. Implement disaster recovery services for mission critical data.
• Collaborate with external vendors to help achieve the best ROI and cost savings for the organization. This includes a bake off between Microsoft Teams, Zoom, Citrix and Verizon Conferencing.
• Responsible for disaster recovery implementation using Commvault Backup and Microsoft Azure Blob.
• Configure, maintain, and upgrade Cisco ASA 5500 series firewall devices within infrastructure. Also create and modify rules based on DoD compliance for internal and external access.
• Manage and support on-site employees by providing secure connectivity through the use and management of CradlePoint routers.
• Assist with creation and verification of IT technical documentation regarding our DFARS policy, NIST Self-Assessment and the Employee Acceptable Use Policy.
• Support and manage the IT portion of Incident Response Unit for DHPC, as defined in our DFARS and NIST policies.
• Create and implement Microsoft AD group policies to meet security and governmental compliance.
• Implement Group Policy on stand-alone devices to include SCAP, STIG and NESSUS ACAS.
• Manage data center migration from physical server to Microsoft Hyper V virtualization resulting in reduced rack space, lower power consumption, and a better return on investment.
• Manage and maintain Radius server to secure VPN connections for trusted users.
• Manage and main DOJ vulnerability scanning tool to meet Security Technical Implementation Guide (STIG) compliance on stand-alone secure devices.

Confidential, New York, NY

Systems Administrator

Responsibilities:

• Desktop support providing second/third level support to clients.
• Worked directly with Human Resources for new hire onboarding as well as termination procedures.
• Upgraded/maintained antivirus programs, Operating Systems as well as network drivers. etc.
• Supported virtual environments via VMWare.
• Active Directory/Office 365 support, which included creation/termination of accounts, assigning of permissions, creation of folder structures, password resets.

Confidential, Lakeland, FL

Network Analyst

Responsibilities:

• Monitored and analyzed network traffic for all infrastructure devices, servers, and applications.
• Provided network analysis using Netsight to identify applications, view devices and event logs.
• Provided server support for proprietary applications.
• Verified and tested all applications before adding them to Citrix template.
• Administered memory upgrades for both physical and virtual Citrix servers.
• Active Directory maintenance and Group Policy changes.
• Worked closely with business teams, developers, and engineers to develop road maps for applications and guaranteed effective integration.

Confidential, Maple Grove, MN

Information Technology Administrator

Responsibilities:

• Led the deployment of end user systems, multi-function devices, network devices, etc.
• Configured laptops with updated applications, added encryption and antivirus security.
• Administered backup solution with replication to DR site.
• Performed end user support for home office as well as regional sites.
• Facilitated patch management for workstations, PC’s and various servers using Microsoft WSUS.
• Expedited Active Directory administration for incoming and outgoing users.
• Trained users as upgrades were made to software, applications, hardware, and procedures.
• Consulted with external vendors that provided services to the company.
• Provided Level 1 support for all users through the creation of tickets, escalation of issues, and follow up of resolutions.
• Maintained parameters for email/spam filters.