Transmission & Fraud Engineer Resume

SUMMARY

Solution - oriented professional with extensive experience maintaining equipment/systems and collaborating with stakeholders across the telecommunication industry.
Adept at managing traffic migrations and system installations/upgrades while ensuring compliance with established standards and procedures.
In-depth understanding of trouble-shooting techniques with keen focus on resolving technical issues.
Skilled in assisting customers with complex problems while coordinating with cross-functional teams to expedite resolution.
Articulate communicator; able to establish strong relationships with vendors, carriers, clients, and team members.

Areas of Expertise

PROFESSIONAL EXPERIENCE

Confidential

Transmission & Fraud Engineer

Responsibilities:

Reduced cost by implementing best inline project management strategies and promoting network diversity.
Played key role in globalizing the Telco department while serving as interim team lead.
Provided exceptional in-person/virtual training to maximize staff efficiency.
Migrated customer traffic from Brazil to the US.

Confidential

Voice Engineer

Responsibilities: