SCCM Administrator Resume Jerseyville, IL - Hire IT People

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Jerseyville, IL

SCCM Administrator

Responsibilities:

Utilize SCCM’s automation to reduce desktop/laptop deployment time from 2 business days of manual setup to 1 hour of fully automated imaging and configuration of multiple systems simultaneously.
Designed and implemented PKI services to create secure HTTPS communication between teh SCCM server and endpoint devices, and to manage Bitlocker encryption of endpoint devices.
Configure and optimize OSD deployments wif task sequences for Windows clients and servers.
Create and run PowerShell scripts to run in OSD and to implement changes over teh network.
Manage teh deployment of applications, packages, drivers, and security patches for Windows clients and servers.
Run queries and reports to check on endpoint device health, and to identify and rectify any ongoing problems or failed deployments.

Confidential

Technical Support Lead

Responsibilities:

Monitor teh ticket queue and assign tickets to technical support staff as needed.
Provide level 2 & 3 technical support for more complex problems or critical emergencies.
Create documentation and guides for common and unusual technical problems that appear.
Train new hires and provide mentorship for interns in teh me.T. department.