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Sccm Administrator Resume

Jerseyville, IL

TECHNICAL SKILLS:

  • SCCM/MECM
  • OSD
  • PKI
  • Bitlocker
  • WSUS
  • VMware
  • Hyper - V
  • Windows OS
  • Windows Server
  • Active Directory
  • DNS
  • DHCP
  • Cisco Meraki
  • PowerShell
  • command line
  • Office 365
  • Software & hardware troubleshooting
  • Asset management
  • Documentation
  • Active listening
  • Customer service
  • Mentoring
  • Organized
  • Problem solver
  • Team player
  • Adaptable
  • Time management

PROFESSIONAL EXPERIENCE:

Confidential, Jerseyville, IL

SCCM Administrator

Responsibilities:

  • Utilize SCCM’s automation to reduce desktop/laptop deployment time from 2 business days of manual setup to 1 hour of fully automated imaging and configuration of multiple systems simultaneously.
  • Designed and implemented PKI services to create secure HTTPS communication between teh SCCM server and endpoint devices, and to manage Bitlocker encryption of endpoint devices.
  • Configure and optimize OSD deployments wif task sequences for Windows clients and servers.
  • Create and run PowerShell scripts to run in OSD and to implement changes over teh network.
  • Manage teh deployment of applications, packages, drivers, and security patches for Windows clients and servers.
  • Run queries and reports to check on endpoint device health, and to identify and rectify any ongoing problems or failed deployments.

Confidential

Technical Support Lead

Responsibilities:

  • Monitor teh ticket queue and assign tickets to technical support staff as needed.
  • Provide level 2 & 3 technical support for more complex problems or critical emergencies.
  • Create documentation and guides for common and unusual technical problems that appear.
  • Train new hires and provide mentorship for interns in teh me.T. department.

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