SUMMARY

• IT professional with over 20 years networking and systems integration experience and conversant in cutting edge technology seeks position in a fast - paced organization that requires individual with strong leadership, Strategic Initiative and problem-solving skills that possess keen sense of urgency.
• Confidence and poise in interactions with all levels of management and staff.

• Managing the day-to-day IT operational activities of my team across different time zones
• Exchange Clustering and DR replication
• VMware Administration and Architecture
• Manage development, design/architecture, installation, analysis, scalability and on-going improvement of clients’ information technology infrastructure
• Leadership and strategic direction of IT staff Team
• IT project management
• IT outsourcing services development and marketing to customers
• Technical IT process development
• Change control management
• IT risk management and assessment
• Partner with procurement to negotiate with vendors, outsourcers and contractors to secure infrastructure-specific products and services
• IT financial planning and forecasting
• Managing the day-to-day IT operational activities of my team across different time zones

TECHNICAL SKILLS

• Office 365 / Azure Active Directory
• XEN Server 5.5/ 5.6
• VMware 5.5/ 6.1 U2
• Office 365 Migration / Administration
• Quest (ARS, Change Auditor, ADVDRE)
• Veeam Back/ DR application
• Exchange 2003/ 2010/ 2012/ 2016
• Win Server 2003, 2008, 2012, 2016, 2019
• Cisco ADSM Manger
• Win 8, Win 10
• MS AD Connect
• Citrix XEN desktop
• Citrix App Sense
• GFI IP Fax Server
• Microsoft Hyper-V
• SAN Storage - EMC AX4-5, EqualLogic PS6000, Nimble NP 4000
• Enterasys Switches C and K series
• LogRhythm
• Silver Peaks - WAN devices
• Dell Secure Works (IPS/ IDS)
• 3COM/Dell/Nortel/ Cisco Switches
• Ethernet Networks & Adapters
• Promethean Board (interactive white board)
• Compaq / IBM / Dell / HP Servers
• Compaq / IBM / Dell / HP Desktop and laptops
• Cisco Pix firewalls (515e/ ASA5510)
• Cisco Switches (2960/ 3750)
• Cisco Router (2911)
• DLT Robotic Tape Loaders
• Video conference system
• TCP/IP, DHCP, DNS, WINS,IIS
• Blackberry Enterprise Server
• Exchange Srv 5.x / 2010/ 2013
• Lotus Notes/Domino v3.x - 5.x
• McAfee Total Virus Defense
• HP Open view 6.1
• Backup Exec / Net backup
• GFI Fax Server
• SMTP (Mail enable, Qmail)
• Symantec Enterprise Edition
• Linux XEN Server
• WhatsUp Gold
• GFI Network Monitor
• Servers Alive
• PowerShell

PROFESSIONAL EXPERIENCE

Manager Active Director

Confidential, Atlanta, GA

Responsibilities:

• Identifying security vulnerabilities and eliminating them with strategic solutions
• Develops standards, specifications and methodologies for systems operation and coordinate systems, policies and procedures
• Partner with the business and technology leaders to ensure proper alignment of business system solutions with business goals and processes
• Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans
• Manage information technology and computer systems
• Managing the day-to-day IT operational activities of the Active Directory and SCCM Team
• Troubleshoot hardware and software issues related to internal IT
• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities
• Analyze business requirements by partnering on releases and projects with key stakeholders across the organization to develop solutions for IT needs
• Manage Users Identity migration of corporate acquisitions to centralized Active Directory infrastructure
• Overseeing departmental budgeting and forecasting within the organization
• Troubleshoot and resolve user issues relative to all corporate software in a timely manner
• Preserve assets by implementing disaster recovery, backup procedures, information security and control structures
• Oversees the development and implementation of IT projects and initiatives
• Recommend information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, and anticipating organizational requirements
• Assuring that IT activities are within the limits of applicable laws, codes and regulations
• Direct research in emerging technology by studying organization goals, strategies, practices, and user projects
• Audit systems and assess their outcomes
• Assuring that IT activities are within the limits of applicable laws, codes and regulations
• Identifying security vulnerabilities and eliminating them with strategic solutions
• Manage the relationship with strategic partner’s business support of End User Device services, and Collaboration Services

Sr. Windows Engineer

Confidential, Atlanta, GA

Responsibilities:

• Supports of Exchange DAG in large environment with multiple sites
• Exchange routing including use of target addresses, contacts, transport rules on Edge Servers and Hub Transport servers
• Support of Exchange version 200x to Exchange 2010 or 2013 in a senior support role perating systems, Active Directory and Federated Identity.
• Office 365 Migration - architected/ managed the project of moving users from Exchange 2003 to Office 365 and maintaining a hybrid model.
• Manages the migration of corporate acquisitions to centralized Active Directory infrastructure
• Administration in installing, configuring, upgrading and migrating Microsoft Windows 2012 R2 servers, RD Services Farm and Cluster Services,
• Provides Active Directory group and account management.
• Support of Microsoft server platforms, including Windows 2003/2008/2012 R2 Implements, manages, and supports Active Directory infrastructure.
• Integrates applications within LDAP structure of Active Directory.
• Completes user changes, adds, deletes as required in accordance with established guidelines
• Manage all AD and DNS replication issued across several WAN networks and DR sites.
• AD/ DNS trouble shooting and administration, to include resolving SYSVOL replication issues.
• Seized FSMO roles on downed Domain controller and transferred to downline DC in the environment. Changed Domain functional level of AD environment.
• Performs computer hardware adds/moves/changes as required in accordance with established guidelines
• Supports in a positive manner, the efforts to implement and enforce procedures, processes, policies, standards, and technologies to the general staff.
• Extraction and reporting of data from Exchange message tracking logs using PowerShell

System Admin/ Sr. Windows Engineer

Confidential, Atlanta, GA

Responsibilities:

• Migrated users from workgroup environment to Architect and implemented Active Directory environment Windows 2012 R2.
• Designed and implemented Exchange 2010 environment for a startup organization.
• Installed and configured security application to monitor and protect the infrastructure. (Endpoint protection)
• Build out and Administer Microsoft Hyper-V environment to include backup and recovery.
• Implemented Group policies to enforce secure desktop configuration, Default Domain polices and restrict hardware access based on OU delegation.
• Documented the implementation process and created SOP’s for day to day operations.
• Designed and Extended a Trust between two Forest Domains for merging companies.
• Configured both Internal and external public DNS/ Split DNS for website site and hosting.
• Installed and configured Barracuda Spam & Antivirus hardware appliance, to protect the exchange server and server as an inline defense.
• Office 365 Migration - architected/ managed the project of moving users from Exchange 2003 to Office 365 (full migration or hybrid)
• Office 365 file structure migration: incorporated share point to move file and folder structure to Office 365 environment.
• AD/ DNS trouble shooting and administration, to include resolving SYSVOL replication issues.
• Trouble shoot Active Directory FSMO roles - migrating roles, to splitting up roles across DC’s.
• Administer Exchange 2010 environment including maintenance, updates, rebuilds and migration from Exchange 2003 to Exchange 2010 and setting up clustering/ DR environments
• Configured vSphere Server and built out VMWare environment (Host and VM’s), created and deployed vSwitch and DVswitch.
• Performed a vSphere update of all existing host from ESX 5.0 to ESX 6.1 u2 using the vSphere Manager.
• Seized FSMO roles on downed Domain controller and transferred to downline DC in the environment. Changed Domain functional level of AD environment.
• Installed and managed QNAP storage solution for backup’s and VM’s LUN distribution.
• Manage the relationship with strategic partners, 3rd party vendors, provided business support of End User devices and services.

Director of IT

Confidential, Atlanta, GA

Responsibilities:

• Administer Exchange 2010 environment including maintenance, updates, rebuilds and migration from Exchange 2003 to Exchange 2010 and setting up clustering/ DR environments
• Implement redundant failover systems for critical business applications to ensure business continuity
• Implemented IIS web server farm in a clustered environment using Hardware load Balancers
• Manage all AD and DNS replication issued across several WAN networks and DR sites
• Administer Windows 2000/20003 and migration to 2008 Active Directory environment
• Migrated Active Directory FSMO roles from single Master mode to Multi Master Mode.
• PowerShell scripting & server installation and automation.
• Transferal of the Domain Naming Master role to secondary DC.
• Advance Knowledge and Administration of Clustering and Microsoft Clustering support of Win 2008/ 2012, SQL Server.
• Used WhatsUp Gold to monitor network performance and created network metrics.
• Provide data migration from legacy systems to new priority applications and databases
• Design and source out resources for building DR site to site replication for Datacenter
• Managed a staff of 12 individuals the network department, to include schedules, reviews.
• Design infrastructure to include all data center build outs/ continuity planning, software rollout telecom installation, etc.
• Implement Voice over IP phones and Jabber messenger application within a VMware environment
• Install and configure virtual environment using Citrix XEN Server and XEN Desktop application, to reduce cost in production and testing environments
• Identify areas for network growth and security needs based on customer demands
• Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts.
• Establish key performance indicators and service level agreements for continually improving the performance of IT operations.
• Oversee all new customer implementations including initial site visit
• Identify opportunities and recommend solutions for improving service efficiency and effectiveness
• Design and document operational policies and procedures, business processes and operational readiness
• Internal and external customer facing advocacy
• Manage the relationship with strategic partner’s business support of End User Device services, and Collaboration Services
• Coordinate management of the client’s operational environment, including connectivity services, print services, voice services, and security services, data center operations, capacity management of storage services, and backup and recovery services with the strategic partner business.
• Utilize strong technical skills, business traits, professionalism and project management skills on engagements including follow-up and follow through regarding any unresolved issues

Sr. Network Administrator

Confidential, Atlanta, GA

Responsibilities:

• Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.
• Monitored network performance (Servers Alive, GFI Network Monitor)
• Resolved AS replication issue between two AD sites and DC.
• Active Directory design, planning and implementation from AD infrastructure.
• Plan all implementation migration path for Exchange 5.5 to 2003 and 2003 to Exchange 2010
• Administer and configure Cisco ASA 5510 Firewall to include Site to Site tunnels/VPN for remote offices
• Administered local webserver and IIS components for company website and Exchange Server
• Manage network Infrastructure maintaining 99% readiness and availability
• Install and Implement SYMANTEC Backup Exec application and create routine schedules and monthly archive rotations of the media
• Manage the overall Network Operations for an Exchange, Fileserver, Web, and Application, Terminal Services and SQL Server
• Manage server racks and cables to include running cable and punch downs
• Schedule all network maintenance activity and facilitate outage review meetings
• Manage hardware procurement
• Install, configure, troubleshoot and upgrade servers, desktop and laptop hardware
• Coordinate and Implement change control management processes and procedures for all work-related servers
• Provide infrastructure and network SME to software development team