Objective

• Results - driven and poised Project Manager with excellent analytical problem solving skills, a strong work ethic and solid leadership based on sound decisions which provide meaningful contributions in support of teh organization.
• me will use my expertise in Project Management, IT, and Telecom to demonstrate hands-on experience in planning, analyzing, implementing, and ensuring delivery of projects within established constraints.

Areas of Expertise

• Project Management Vendor Management, PR Creation, PO & Vendor Deployment Coordination, SOW
• Project Deployment Workflow BladeRunner, CM, MCM
• Ticketing or Management Systems Remedy, SIM
• Networking Network Protocol, TCP/IP, LAN/WAN, DHCP, DNS, SSH, PING, Traceroute, BGP, OSPF, EIGRP, Network Design, Deployment and Implementation
• Platforms Cisco routing and switches, Cisco Integrated Services Routers, Cisco DWDM ONS Platforms, Cisco Firewall ASA5580; Accton 32 ports QSFP+ 100GB/40GB Switches; Quanta T1048-LB9 Switches; Adva Optical FSP 3000 Systems; Ciena Optical 6500 Systems; Juniper Routers MX960, MX480, MX240, QFX500; Juniper Firewall SRX1500; Citrix NetScalers
• Operation Systems Windows 7/10
• Software Microsoft Word, PowerPoint, Excel, Visio, Slack, WebEx, BlueJeans, Chime, Skype
• Tools OTDR, Exfo, VFL, Fiber cleaner

PROFESSIONAL EXPERIENCE

Network Project Manager II

Confidential | Silver Spring, MD

Responsibilities:

• Drive deployment of conventional and next generation core network technologies; including 5G, Multi-Service Edge Routers, Core, Transit Label and gateway routers, core network Ethernet switches and servers, and teh supporting host of network ancillary and infrastructure equipment.
• Remotely coordinate and collaborate projects daily with Project Managers, Engineering Teams, Operations, and Turf Vendors to recommend enhancements to increase productivity, streamline process flow, and efficiency.
• Experience utilizing project management methodologies for multiple, complex, and inter-related IT projects.
• Responsible for vendor management; requesting quotes, awarding projects and managing timelines and expectations.
• Experience managing multiple high-priority demands, competing priorities, and multiple-tasks in a fast pace environment.
• Perform project management activities to deliver projects on time, within scope, and within teh allocated budget.
• Manage risks through teh lifecycle of teh project, plus teh ability to escalate risks/issues to leadership dat could impact project budget, scope and/or timeline.
• Collect, analyze, and evaluate data from multiple sources and convert into value added management information.
• Within teh Capacity Creation Process (CCP) system, consistently update teh Job Tracking section of every project with informative progress updates or new actions taken to progress teh project.
• Work with programs CCP, CoFEE, CoA, VZOT, VENUe, UPIM, and Google Shared Drive.
• Tableau and Excel documents are utilized for daily meeting metrics; via email, WebEx, BlueJeans, telephone, text messaging, Jabber, and Slack.
• Organize and facilitate meetings with stakeholders to ensure alignment and foster communication.
• Ability to build strong relationships, thrive in a team environment, and work with people at all levels to solve problems and overcome obstacles.
• Work within and across organization boundaries to identify and resolve issues.
• Strong attention to detail, leadership, problem solving, organizational, negotiation, and time-management skills.
• Ability to work independently with minimal supervision.

Network Infrastructure Delivery Engineer

Confidential | Manassas, VA

Responsibilities:

• Managed, planned, and communicated with Network Engineers and Technical Project Manager Teams to ensure a speedy and efficient rollout for projects from end-to-end.
• Project management and oversight of construction related activities for new builds and general capital projects.
• Managed projects through all phases of teh Systems Development Life Cycle (SDLC); including project initiation, requirements and specifications, design, development, testing, implementation, and post implementation review.
• Interface with stakeholders (e.g. Project Managers, Engineering Teams, Network Technicians, Security, etc.) to obtain their requirements and drive vendors to adhere to these key elements.
• Experience managing teams at multiple locations within teh Data Center Infrastructure environment.
• Performed infrastructure support and managed personnel at multiple locations.
• Installed and configured network equipment including routers, switches, and firewalls within teh Data Center.
• Coordinated, installed, tested, and upgraded network software.
• Tracked, RMA, and Audited Network Equipment.
• Utilized Remedy ticketing system to complete customer requests.
• Troubleshot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction within teh Data Center.
• Troubleshot cabling infrastructure connectivity issues, including patch panels and patch cords within teh Data Center.
• Knowledge of network cabling, optic types and test equipment.
• Trained and guided fellow employees with project specifics.
• Worked TEMPeffectively in a collaborative team environment and attended weekly meetings.
• Specified Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.

WiFi NOC Technician

Confidential | Herndon, VA

Responsibilities:

• Provided surveillance of TWC Enterprise NOC Applications/Systems/Wi-Fi Core Network/Access Points.
• Proactively surveilled alarm correlation & handling, trouble identification & correlation, event detection & logging, event filtering and fault detection.
• Utilized TWC NOC Network Monitoring Tools (Netscout, RIO and Big Brother).
• Utilized TWC NOC Ticketing System (Remedy-Eventrak).
• Utilized TWC Wi-Fi Tools to investigate an alarm (RSA Archer, Unified, Ruckus, FlexMaster, Cisco Prime, DOCSIS, MARS and Advanced Agent Desktop).
• Use of VMware View Client from TWC laptop dat can be used in teh office and home.
• Provided service monitoring, assurance and reliability for carrier/commercial customers.
• Utilized teh OSI Model as a guide for systematic network troubleshooting.
• Hands on experience with Network Protocols (Telnet, SSH, Ping, Traceroute, etc.)
• Basic understanding of DNS, DHCP, HTTP, etc.
• Technical noledge of Wi-Fi standards.
• Working noledge of UNIX.

NOC Specialist 1

Confidential | Herndon, VA

Responsibilities:

• Daily affairs consisted of troubleshooting and configuring Confidential voice, data services and supported CPEs (modem, IP Phone, client adapters, routers, T1, SDSL and ADSL).
• Remotely troubleshot and isolated problem calls from customers and field engineers. Ensured problem was resolved or escalated to Tier 2 as needed.
• Troubleshooted layer 1 to layer 3 issues on broadband circuits.
• Experienced working with various Network Protocols (SSH, Telnet, HTTPs, etc.).
• Worked with call tracing tool (Empirix).
• Provided clear and concise documentation on troubleshooting steps taken.
• Worked with vendors and providers to restore service to customers within Service Level Agreements.
• Have an understanding of VoIP network topography including working noledge of router/network configurations, and functionality.
• Have an understanding of telecommunication circuits (DS-0, DS-1, DS-3, T-1, DSL, Ethernet, PRI, BRI) and VoIP protocols (SIP, MGCP, RTP, RTCP, etc.).