We provide IT Staff Augmentation Services!

Systems Engineer Resume

Summary

  • Service delivery, system engineering, development, deployment, configuration, maintenance, and service desk.
  • Proven versatility in various business environments ranging from government contracting to commercial.

Work Experience

Confidential

Systems Engineer

Responsibilities:

  • Provide Tier III engineering support for test and production systems.
  • Monitor systems to include verification of integrity and availability of software, hardware, and server resources.
  • Install, configure, test and maintain Windows servers.
  • Monitor network devices and update rack elevation diagrams as needed.
  • Maintain teh software baseline for Windows servers and laptops.
  • Install monthly Security patches on test and production Windows servers and laptops.
  • Perform ACAS scans, produce vulnerability reports and identify mitigation strategy to resolve findings
  • Execute STIG and SCAP scans on Windows servers and import into eMASS to ensure Risk Management Framework (RMF) compliance
  • Analyze STIG findings, create STIG checklist, develop mitigation strategy, and resolve findings to ensure RMF compliance for reaccreditation.
  • Modified System Security Plan (SSP) and other documentation for teh RMF.
  • Monitor network devices and install needed security updates.
  • Develop and maintain system documentation (i.e. Standard Operating Procedures, Test Plans, etc.).
  • Generate Tier III reports for weekly customer status meetings.

Confidential, Washington, DC

System Administrator

Responsibilities:

  • Troubleshooting user access issues wif customized Citrix application.
  • Updated and maintained active directory, configured password resets, and created user accounts.
  • Troubleshoot VPN access, server tunnel access, and LAN/WAN connectivity issues.
  • On - boarded and out processed military personnel.
  • Resolved installation, usage, and training issues on software and/or hardware products.
  • Installed, configured, tested, and maintained desktop, workstation and LAN equipment - IBM compatible systems, network services equipment and devices, and Windows applications.
  • Performed HBSS and STIG OS server maintenance.
  • Analyzed and resolved STIG findings to ensure compliance for reaccreditation.
  • Executed ACAS scans and generated vulnerability reports.
  • Executed STIG SCAP scans for import into eMASS.
  • Applied IAVA patches to SAIG-IR workstations.
  • Added and updated user permissions in SQL database.
  • Created and maintained user account functionality.
  • Updated and maintained Windows servers.
  • Performed network monitoring and security updates.

Confidential

System Administrator

Responsibilities:

  • Acting supervisor for Service Desk staff.
  • Supported and trained users and staff members on day-to-day operations.
  • Provided service delivery technical support, for DISANet government, contractors and military users.
  • Updated and maintained active directory, configured password resets, and created user accounts.
  • Troubleshoot VPN access, server tunnel access, and LAN/WAN connectivity issues.
  • Installed, configured, and maintained network services equipment and devices.
  • Analyzed network logs to identify root cause and tracked issues to closure.
  • Monitored NetCool logs, identified issues, root cause, and resolution. Provided management wif After-action Report documenting issue and resolution or mitigation strategy.
  • Developed application and system SOPs to address commonly reported issues by both Users and System Administrators.
  • Monitored usage to ensure security of data and access privileges.
  • Installed, supported and maintained network servers and appliances.
  • Created and maintained user accounts, profiles, file sharing, access privileges and security.
  • Researched and recommended server and network hardware and software for procurement.
  • Prepared devices for onboarding and technical refreshes, which included hardware and software installations.
  • Recreated user profiles and supported Microsoft Exchange server.
  • Maintained NIPRNet and SIPRNet workstation operability standards.
  • Prepared daily, weekly, and monthly reports for upper level staff (Lieutenant, Majors, Sergeant, etc).

Confidential

System Administrator

Responsibilities:

  • Performed enterprise service delivery and customer support for OLE personnel, State and US Coast Guard users.
  • Performed systems administration and support of VMS and related systems.
  • Performed incremental and full tape backups.
  • Maintained and supported network connectivity.
  • Deployed servers and encrypted workstations for teh enterprise.
  • Updated and maintained active directory, configured password resets, and created user accounts.
  • Performed troubleshooting of VPN and server tunnel access issues
  • Utilized an Oracle application to conduct financial background checks prior to granting user access.
  • Troubleshooting and monitoring of MS Exchange connectivity issues.
  • Sanitized data and executable code in accordance wif disposal or refurbishment guidelines.
  • Maintained standard workstation operability standards including security requirements, system configuration, and software/hardware functionality.
  • Prepared technical briefings for presentation.

Hire Now