IT INFRASTRUCTURE MANAGER Resume Fort Worth, TX - Hire IT People

SUMMARY

Recognized for being goal oriented, displaying a strong work ethic, and leadership abilities that halp colleagues advance in their own careers.

TECHNICAL SKILLS

Network: Meraki, CradlePoint

Server: VMWare, 5.5 - 6.5; Hyper-V, Server ; HP, Dell, SAN, Nimble, JBOD

Monitor/ Maintain: Wats Up Glod, Dell Open Manage, SCCM

General: O365, Bomgar, LogMeIn, GoToMeeting, Jive, LanSweeper, Azure, Veeam, PrinterLogic

PROFESSIONAL EXPERIENCE

Confidential, Fort Worth, TX

IT INFRASTRUCTURE MANAGER

Responsibilities:

Support 36 companies in varying industries
Currently managing 3 employees in two locations. Employees consist of Server and Network staff. Prior to Covid I was managing a team of 7.
Conduct 1v1 and bi - weekly team meetings
Set goals for employees to attain throughout the year
Work with Project Managers to setup resources from the group, based on skill level and competency
Set yearly budget (CAPEX and OPEX) with company goals in mind to save money, while increasing IT efficiencies

Confidential, Fort Worth, TX

SUPERVISOR DESKTOP COMPUTING

Responsibilities:

Managed 9 employees in 3 locations. Employees consisted of Executive and Client Support staff
Daily ticket management with documentation and time spent
Daily Project Management with budget awareness, time management, and documentation

Confidential, Dallas, TX

SMS/ IMAGING TEAM LEAD

Responsibilities:

Manage a group of 4 persons in India whom perform supporting roles for the team
Support EFH and its subsidiaries which consists of over 11,000 workstations on the corporate network
Create and maintain various images (XP SP3 and Windows 7) for EFH and its subsidiaries using MDT 2010
Support current SMS/ SCCM environment
Create reports and dashboards for employees to use in projects and operational situations