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It Infrastructure Manager Resume

Fort Worth, TX

SUMMARY

  • Recognized for being goal oriented, displaying a strong work ethic, and leadership abilities that halp colleagues advance in their own careers.

TECHNICAL SKILLS

Network: Meraki, CradlePoint

Server: VMWare, 5.5 - 6.5; Hyper-V, Server ; HP, Dell, SAN, Nimble, JBOD

Monitor/ Maintain: Wats Up Glod, Dell Open Manage, SCCM

General: O365, Bomgar, LogMeIn, GoToMeeting, Jive, LanSweeper, Azure, Veeam, PrinterLogic

PROFESSIONAL EXPERIENCE

Confidential, Fort Worth, TX

IT INFRASTRUCTURE MANAGER

Responsibilities:

  • Support 36 companies in varying industries
  • Currently managing 3 employees in two locations. Employees consist of Server and Network staff. Prior to Covid I was managing a team of 7.
  • Conduct 1v1 and bi - weekly team meetings
  • Set goals for employees to attain throughout the year
  • Work with Project Managers to setup resources from the group, based on skill level and competency
  • Set yearly budget (CAPEX and OPEX) with company goals in mind to save money, while increasing IT efficiencies

Confidential, Fort Worth, TX

SUPERVISOR DESKTOP COMPUTING

Responsibilities:

  • Managed 9 employees in 3 locations. Employees consisted of Executive and Client Support staff
  • Daily ticket management with documentation and time spent
  • Daily Project Management with budget awareness, time management, and documentation

Confidential, Dallas, TX

SMS/ IMAGING TEAM LEAD

Responsibilities:

  • Manage a group of 4 persons in India whom perform supporting roles for the team
  • Support EFH and its subsidiaries which consists of over 11,000 workstations on the corporate network
  • Create and maintain various images (XP SP3 and Windows 7) for EFH and its subsidiaries using MDT 2010
  • Support current SMS/ SCCM environment
  • Create reports and dashboards for employees to use in projects and operational situations

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