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Pc Technician Resume

PROFESSIONAL EXPERIENCE

PC Technician

Confidential

Responsibilities:

  • Created a Visual Basic for Applications (VBA) excel GUI application to record the on hand software and related details.
  • Became more knowledgeable of the Windows Operating System (Windows XP, Windows 7, Windows 10).
  • Installed, configured, and tested workstations/thin clients/Virtual Machines(VMs) with Windows, Windows Server 2003, and Ubuntu Linux.
  • Configured Network Devices such as Terminal Servers and Cisco Firewalls.
  • Configured IP addresses and DNS servers.
  • Assembled portable workstation configurations.

Electronics Associate

Confidential

Responsibilities:

  • Ability to troubleshoot mobile device/computer/tablet issues for customers.
  • Increased customer retention with halpful technical expertise and customer service.

Easy Tech Associate

Confidential

Responsibilities:

  • Investigated software/hardware/network related issues on computers and provided solutions.
  • Removed viruses/malware/trojans.
  • Became confident in replacing faulty hardware like hard drives, ram, power supplies, and laptop batteries.
  • Setup desktop applications such as Windows/MS Office/Anti - Virus applications.

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