Global Network Operation Manager Resume Plano, Texas - Hire IT People

SUMMARY

Global Network Operation Manager with 20+ years of expertise in enterprise network leadership.
Skilled at managing mission - critical infrastructure, working with internal and external stakeholders, and leading complex global datacenter deployments.
Experienced in team mentorship and employee development.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential | Plano, Texas

Global Network Operation Manager

Responsibilities:

Managed global network support teams and coordinated multiple technology-based teams
Trained, coached, and mentored Global Engineering, and Operation teams
Spearheaded full network lifecycle services, including strategy, assessment, design, deployment, and ongoing management
Managed 25 managers in matrix organization
Interacted and negotiated with vendors to secure competitive and sustainable operations
Utilized data-based decision making to ensure infrastructure meets targets in a cost-TEMPeffective and timely manner
Managed, cross-trained, and provided leadership to LATAM, Europe, AMENA, US, and Canada operations resources to address complicated technical, business, and vendor issues
Provided proactive capacity planning to deliver technical and financial decision-making related to all IT assets, and to prevent and resolve global network and application issues
Collaborated with architecture and engineering teams for new design deployment, including SD-WAN and Zoom; partnered with CTO and procurement teams to deliver network project initiatives
Collaborated with Service Request Managers, Technology Solution Leads, Solution Designers, and suppliers to ensure network resources met enterprise strategic direction and intent

Confidential

Manager

Responsibilities:

Resolved global network and application issues, including notification, coordination and dispatch of individuals from various functional groups and providers
Led teams of support engineers and technicians at assigned locations
Managed the day-to-day activities of datacenter employees and contractors
Led DNS Environment while providing engineering guidelines and operations support
Collaborated with cross-functional teams to complete projects and resolve roadblocks within defined timelines
Partnered with internal teams to design and implement new datacenters to increase capacity and reduce costs
Designed all internal process and procedures for organizational capacity management

Confidential

International Network Specialist

Responsibilities:

Developed & managed the WAN Optimization Program from concept, engineering, deployment, and operation
Evaluated applications to ensure successful company-wide rollouts
Played a key role in architecting next generation MPLS Network WAN, LAN, IPAM, DNS, DHCP design and BOM
Oversaw the organization’s network operating model
Updated training documentation and for onshore network engineering teams and IT managers