SUMMARY

• Solutions Services Management and Engineering Strategic business professional experienced in impacting business direction wif successful leadership decisions.
• Talented at providing key plan development and implementation. Veteran creator of successful business plans and strategic development initiatives.
• Multi - talented business leader bringing 20+ years of experience, currently as a successful Director of IT Professional Services.
• Strategic problem solver and change manager. Visionary executive implementing plans that meet current and future needs. Key expertise in teh IT industry.

• Unique ability to bridge those complex IT conversations amongst all levels of customer (Non-Technical, Technical or Executive)
• Project Management proficiency
• Leadership proficiency
• Organizational proficiency
• Team builder/motivator
• Problem solver
• Technical - VCAP-DCV Deploy 2020, VCP-DCV 2020, VCP6-DTM, MCSE: Productivity, MCSA: Office 365, Security+, Network+ and A+ certified.
• Personable and tactful

TECHNICAL SKILLS

Director of IT Professional Services

Confidential - Hunt Valley, MD

Responsibilities:

• Project management and customer-facing intensive role.
• High level demand of accountability, leadership, organization, follow-through, tactfulness, and prompt communication.
• Manage a team of ten engineers.
• Responsible for teh initiation, management and completion of all IT professional services solutions and projects.
• 3 lines of business: Managed Services, Enterprise Engineering and End User Computing.
• Perform Sr. Systems, Virtualization and Network Engineering responsibilities as needed.
• Azure/M365 proficient
• Active Directory/Windows (2012/2016/2019 ) design, implementation and administration.
• VMware 6/7 engineering: Confidential VDI Infrastructure designs, upgrades and implementations. vSphere Solution designs, upgrades, migrations and implementations.
• Server/Storage implementation and administration.
• Dell/EMC partner and product lines.
• Network implementation and administration.
• Juniper partner, Cisco, HPE, Aruba and Mist.

Systems Engineer

Confidential - Baltimore, MD

Responsibilities:

• Active Directory/Windows (2008/2012) administration.
• VMware vSphere 5.5 administration/design.
• Cisco UCS administration.
• Service Profile administration/configuration/deployment.
• Cisco Blade Server deployments/administration.
• UCS platform firmware upgrade administration.
• Chassis additions, migration to new Fabric Interconnects, IO module upgrades, etc.
• EMC SAN administration.
• Hitachi NAS administration.
• Coordinate/Manage NAS migration to new HUS130 hardware.
• Manage replication administration to DR location.
• Disaster Recovery/Backup Solutions.
• EMC RecoverPoint Appliance deployment/administration.
• VMware - Site Recovery Manager deployment/configuration/administration.

IT Consultant

Confidential

Responsibilities:

• Targeted small local businesses.
• Server build-out and design.
• Active Directory administration.
• Network and Storage support.
• Backup solution design/administration.
• Exchange migrations and administration.

Infrastructure Manager

Confidential - Baltimore, MD

Responsibilities:

• Responsible for a 2000+ employee, Windows environment.
• Supervised a team of six systems administrators.
• Responsible for: Active Directory, VMware 4.1, Exchange and Citrix administration.
• SolarWinds - Orion administration.
• Patch-management and HIPAA compliance.
• Monthly vulnerability assessments and patch deployment schedule.
• PC/Laptop standardization. Standardized imaging process (via Ghost/Acronis).
• Developed Windows 7 OS glod-image build for all client systems.
• Asset management via SMS/SCCM.
• Coordinated data center relocation of over 200 pieces of equipment.
• Coordinated large Active Directory and Exchange migration/integration.

Sr. Network Engineer

Confidential - Baltimore, MD

Responsibilities:

• Managed an IT Campus Area Network of 1000+ employees.
• Supervised one Network Engineer and mentored a helpdesk staff of four.
• Security responsibilities included enforcing SOX/HIPAA compliance wifin teh network environment.
• Installed and maintained a Juniper Firewall and VPN for remote user access.
• Administrated a 2003 Active Directory, Cisco switched environment, EMC SAN solution, Tivoli Backup solution and Exchange 2003 environment.

Network Administrator

Confidential - Linthicum, MD

Responsibilities:

• 2003 Active Directory, Exchange, VERITAS administration.
• Project lead of a major Active Directory/Exchange migration for 100+ employee satellite office.
• Project manager for a major Data Center move that involved relocating and networking over 100 servers/systems to a new facility.

Network Administrator

Confidential - Owings Mills, MD

Responsibilities:

• Sole administrator responsible for a 300+ employee Campus Area Network.
• Active Directory, 2003 Exchange, Microsoft ISA, Veritas, Blackberry, PC deployment and Track-it administration.

Network Engineer

Confidential - Severna Park, MD

Responsibilities:

• Located at Edgewood Arsenal, contracted to teh Department of Defense.
• Active Directory, SharePoint, Oracle 9iAS Discoverer Administration.