Cybersecurity Engineer Resume
4.00/5 (Submit Your Rating)
Chicago, IL
TECHNICAL SKILLS
Proficient in: Palo Alto NGFWs, Fortinet, Juniper, Mac, PC, Linux, Android, Microsoft Office
Knowledgeable in: Sophos EDR, Cisco ASA, Firepower, Akamai, Cybereason, Carbon Black, Cortex XDR, Jamf, Dell Kace, AD, Azure AD, Python, Kali, Metasploit, Cisco Umbrella, Webroot, Connectwise, Salesforce
PROFESSIONAL EXPERIENCE
Confidential
Cybersecurity Engineer
Responsibilities:
- Provide incident response and reporting for customers
- Handle customer on - boarding of our security solutions
- Supporting Analyst in day to day tickets, software patching, and project support
Confidential, Chicago, IL
Security Engineer
Responsibilities:
- Configure, manage, and upgrade Firewalls, IDS, IVS, EVS, and IPS platforms, including Palo Alto, Fortinet, Juniper, Cisco ASA, and TrustOS
- Analyze and respond to customer change requests, security concerns, and general questions
- Troubleshoot over phone, chat, and tickets to diagnose and resolve network and configuration problems
Confidential, Chicago, IL
Solutions Deployment Specialist
Responsibilities:
- Manage and troubleshoot all issues remote technicians experience to result in a successful visit of installing our products, getting all devices online and leaving a satisfied customer
- One of three main founders of company's QA test lab and product showcase room
- Helped migrate devices from a company acquisition into our system, and trained the acquired employees
- Mentored and trained SDS. Work with managers to determine department goals, metrics and projects
Confidential, New Lenox, IL
Information Technology Administrator
Responsibilities:
- Helped plan and implement Windows Server 2012 across 4 locations unifying over 80 computers
- Malware removal, systems cleanup, hardware repairs, and IT policy creation
Confidential, West Lafayette, IN
Shift Manager
Responsibilities:
- Managed and trained callers to reach daily goals of raising money for the school
- Consistently exceeded expectations for pledge ratio from calling alumni