We provide IT Staff Augmentation Services!

Customer Service Representative/front Office Agent Resume

3.00/5 (Submit Your Rating)
Hire Now

SUMMARY

  • Dedicated and focused customer service and administrative assistance with office management skills holds over 10 years of experience excels in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals
  • Areas of expertise includes answering phones, preparation of documents for legalization locally and overseas
  • Experience in sorting & distributing of all incoming mail to various departments and faxing, scanning and updating company documents
  • Basic knowledge of excel, Microsoft office/word and outlook with interpersonal & communication skills.
AREAS OF EXPERTISE
  • Excellent organizational skills
  • Excellent communication skills
  • Pays keen attention to details
  • Strives for excellence at all times
  • Ability to work well with others
  • Ability to work unsupervised
  • Always willing and open to learning and accepting new challenges
  • Computer - literate; proficiency in MS Office: Excel, Word and Outlook

PROFESSIONAL EXPERIENCE

Confidential

Customer Service Representative/Front Office Agent

Responsibilities:

  • Assist Families in crisis from fires, hurricane disasters, homelessness
  • Assist customers in registration of new classes and or cancellation of classes
  • Process customer refunds and provide assistance to access class material
  • Assist customers to make, cancel or reschedule blood and or financial donations

Confidential

Patient Access Specialist

Responsibilities:

  • Answer and direct calls to appropriate department and individual
  • Complete client individual profile
  • Register clients in Beacon/Connects Program
  • Create charts for clients being admitted to teh Crisis Service Center
  • Distribute resource packets to relatives of clients not admitted to facility
  • Provide key cards to employees, nursing students and social workers
  • Complete state census report with accurate information
  • Verification of client Medicaid Insurance
  • Prepare outgoing mail

Confidential

Call Agent Representative

Responsibilities:

  • Schedule donations of clothing, toys and household items and toys from individuals in teh community and organizations
  • Confirm donations and confirm pickups of clothing, toys and household items from individuals in teh community and organizations.

Confidential

Corporate Administrator

Responsibilities:

  • Comply with all relevant internal policies and procedures
  • Assist with Customer Due Diligence (CDD) reviews including trigger events and Politically Exposed Persons (PEPs)
  • Undertake client screening and ongoing monitoring to include Conflict Checks, background or equivalent searches

Confidential

Part Time Cashier

Responsibilities:

  • Stocking shelves
  • Cashing and Bagging and assisting customers
  • Counting cash flow of monies at teh end of shift
  • Any other duties assigned by management

Confidential

Ward Clerk

Responsibilities:

  • Manages unit office equipment and supplies to ensure adequate stock levels for efficiency
  • Provides receptionist and hospitality services that are family and client focused
  • Ensures teh integrity and safety of Patient Records
  • Assist with preparing patient bills

Confidential

Corporate Administrator

Responsibilites

  • Incorporations of foreign companies
  • Administrative duties; eg. Receptionist, collection & distribution of internal & external mail and courier packages
  • Preparation Certificates of Incumbencies
  • Filing of Legal Name Changes of International Business Companies
  • Requesting of Registry Searches
  • Transferring In and Out Companies between local and overseas agents
  • Preparation of Company documents/packages to clients and overseas offices
  • Preparation of liquidation documents and liquidation of companies
  • Notarization and Apostilization of Documents

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship