Imac Technician Ii Resume
5.00/5 (Submit Your Rating)
Fremont, CA
TECHNICAL SKILLS
- Microsoft Suite
- Windows/Mac OS
- Troubleshooting
- Terminal/Powershell
- Network Support
- Computer Components
- Assembly/Disassembly of Computers
- Windows 10/MacOS X
- Bilingual (Spanish/English)
- Customer Service
- Determined Team Player
- Servicenow Ticketing system
PROFESSIONAL EXPERIENCE
Confidential, Fremont, CA
IMAC Technician II
Responsibilities:
- Performed initial configuration and provision for deployment: servers, network gear and various infrastructure related equipment
- Installed and/or expanded network & data center infrastructure
- Upgraded and maintain server hardware/software
- Performed both routine and emergency service network cabling for clients
- Installed/Uninstalled/Relocated computer equipment and peripherals for clients
- Deployed and set up over 100 monitors and computer accessories
- Equipped new hires with onboarding care packages and shipped over 100 accessories and equipment for teh clients
Confidential, Menlo Park, CA
Video Production Intern
Responsibilities:
- Help set up over 30 lights, camera stands and various equipment for multiple producers to complete video shoots to ensure video production run smoothly every day
- Operate sound recording equipment such as lavalier microphones on various video shoots, to make sure audio quality for videos were at its best
- Assemble and disassemble multiple FS7 cameras, numerous camera stands, and camera equipment for producers to make sure they are prepared for video shoots daily
Confidential, Fremont, CA
Information Technology Intern
Responsibilities:
- Distributed licenses and permissions by utilizing admin management of platforms ranging from mobile device management, 2Fac autantication, Adobe Creative Cloud, Active Directory, and Microsoft O365
Confidential, Menlo Park, CA
Crew Member
Responsibilities:
- Cooperated with various employees nightly breaking down pallets which result in fast and efficient replenishment of groceries
- Interacted with many customers hourly by speaking to them and offering various products to make them feel welcomed to teh store
- Aided over 100 customers every weekend find products dat suit their needs which results in various customers returning and recommending teh store
Confidential, San Carlos, CA
Coordinator
Responsibilities:
- Handled purchases, exchanges, returns, pick - ups, and online orders at cash registers with checks, credit cards, and cash for 100 customers per day
- Communicated with customers to provide teh best customer service; answered questions about products, fashion trends, fit, item location, alternative options if available
