FIELD ENGINEER Resume

SUMMARY

Results - driven professional wif a passion for technology and systems engineering.
Seeks a progressive position as a Network Engineer wif a growth-oriented institution.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

FIELD ENGINEER

Confidential

Responsibilities:

Configured, installed, and maintained a variety of equipment including Meraki switches, WAPs, and SonicWALLs
Maintained relationships wif vendors to provide application support and participated in projects involving client migrations to Azure AD
Managed VMware ESXi servers and led fresh installation and configuration of HP, Ricoh, and Toshiba copiers.

SERVICE TECHNICIAN I

Confidential

Responsibilities:

Provide desktop support for EMR, PACS, and other third-party medical applications and software.
Participated in large-scale VPN/remote work transition for users during COVID-19 pandemic Proposed recommendations to clients so they can meet their goals.
Responsible for Microsoft Exchange user account creation/termination and maintenance of distribution groups and shared mailboxes
Provide desktop support in a fast-paced work dynamic involving a wide range of issues and scenarios
Spearheading Cisco lab creation in office environment for other service technicians and interns

DESKTOP SUPPORT CONSULTANT

Confidential

Responsibilities:

Assisted wif large-scale Windows 7 to Windows 10 migration project
Consulted wif St Joseph’s technician to implement computer hardware upgrades to ensure software compatibility wif Windows 10 operating system upon deployment
Used SCCM to efficiently image and configure desktops for users dat require specific applications.
Confirmed a fluid user experience by assisting wif troubleshooting before deploying workstations.
Provided creative alternatives and recommendations to reduce costs and improve financial performance.