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Network Administrator Resume

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Medford, NY

SUMMARY

  • Net+ and A+ certified and trained in information technology; possessing practical technical experience and extensive customer service, field technician and troubleshooting experience.
  • Punctual and dependable, possessing excellent interpersonal and leadership skills; works well in a team environment.

TECHNICAL SKILLS

Operating Systems: Install, configure and troubleshoot Windows XP, Vista, 7 and 8 in both independent workstation and networked modes. Experienced with Mac OSX and Android OS.

Hardware: Install and troubleshoot motherboards, processors, memory, expansion cards and peripherals for: PCs, laptops, netbooks and servers. Experienced with network hardware including: routers, wireless access points, switches, and firewalls.

Software: Install configure and troubleshoot MS Office programs and anti - virus programs.

Working noledge of MS Office 2010: Word, Excel, PowerPoint and Outlook, type 75 WPM.

Networking: Setup various network types using a combination of operating systems. Construct network cabling and wire computers for network access. Set up, test, and troubleshoot wireless access. Experienced in DNS, DHCP, and WAN/LAN environments.

PROFESSIONAL EXPERIENCE

Confidential, Medford, NY

Network Administrator

Responsibilities:

  • Assist with providing network administration including: backups, security management, user account management, email/internet/office systems and application support
  • Support LAN servers, workstations, and network wiring
  • Troubleshoot software, hardware and patches; install software for 100+ employee and student computers

Confidential, West Islip, NY

Accounts Manager/Customer Service Supervisor

Responsibilities:

  • Facilitate resolution to client issues requiring elevated care
  • Manage team of 20 client care coordinators in day-to day operations of business
  • Handle Level 1 tech support issues within facility (desktop support, printer maintenance, connectivity issues)

Confidential, Patchogue, NY

Plumbers Assistant

Responsibilities:

  • Assist in providing field service plumbing work for commercial and residential customers in Suffolk County
  • Troubleshoot customers’ existing plumbing configuration, diagnose issues, repair or replace parts and or upgrade service
  • Install pipes, boilers, water heaters and gas lines for new residential and commercial construction

Confidential, New York, NY

Assistant PetsHotel Manager

Responsibilities:

  • Managed the daily operations, productivity, performance and scheduling for staff of fifteen
  • Trained all new hires according to company standards and procedures
  • Entrusted with carrying a key and performing store opening and closing activities daily
  • Expeditiously resolved all customer issues which required management approval

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