Network Administrator Resume
Medford, NY
SUMMARY
- Net+ and A+ certified and trained in information technology; possessing practical technical experience and extensive customer service, field technician and troubleshooting experience.
- Punctual and dependable, possessing excellent interpersonal and leadership skills; works well in a team environment.
TECHNICAL SKILLS
Operating Systems: Install, configure and troubleshoot Windows XP, Vista, 7 and 8 in both independent workstation and networked modes. Experienced with Mac OSX and Android OS.
Hardware: Install and troubleshoot motherboards, processors, memory, expansion cards and peripherals for: PCs, laptops, netbooks and servers. Experienced with network hardware including: routers, wireless access points, switches, and firewalls.
Software: Install configure and troubleshoot MS Office programs and anti - virus programs.
Working noledge of MS Office 2010: Word, Excel, PowerPoint and Outlook, type 75 WPM.
Networking: Setup various network types using a combination of operating systems. Construct network cabling and wire computers for network access. Set up, test, and troubleshoot wireless access. Experienced in DNS, DHCP, and WAN/LAN environments.
PROFESSIONAL EXPERIENCE
Confidential, Medford, NY
Network Administrator
Responsibilities:
- Assist with providing network administration including: backups, security management, user account management, email/internet/office systems and application support
- Support LAN servers, workstations, and network wiring
- Troubleshoot software, hardware and patches; install software for 100+ employee and student computers
Confidential, West Islip, NY
Accounts Manager/Customer Service Supervisor
Responsibilities:
- Facilitate resolution to client issues requiring elevated care
- Manage team of 20 client care coordinators in day-to day operations of business
- Handle Level 1 tech support issues within facility (desktop support, printer maintenance, connectivity issues)
Confidential, Patchogue, NY
Plumbers Assistant
Responsibilities:
- Assist in providing field service plumbing work for commercial and residential customers in Suffolk County
- Troubleshoot customers’ existing plumbing configuration, diagnose issues, repair or replace parts and or upgrade service
- Install pipes, boilers, water heaters and gas lines for new residential and commercial construction
Confidential, New York, NY
Assistant PetsHotel Manager
Responsibilities:
- Managed the daily operations, productivity, performance and scheduling for staff of fifteen
- Trained all new hires according to company standards and procedures
- Entrusted with carrying a key and performing store opening and closing activities daily
- Expeditiously resolved all customer issues which required management approval
