SUMMARY:

• Experienced Information Technology professional wif a demonstrated history of working in teh IT, Banking and Services industry, able to lead groups to successful project implementations.
• Result oriented and highly organized leader wif experience in higher education institutions and non - profit organizations. Professional wif a Master's Degree in Information System Security, wif an active Information System Auditor Certification, interested in using Innovation to reach new goals and tackle new challenges through strong communication skills.
• Management of Information System Security (technical and organizational levels)
• Solid understanding of industry - leading Data Loss Prevention technologies
• Promoted procedures to ensure availability of various services, confidentiality of information, and integrity of systems
• Implementation of continuous organizational risk analysis to ensure business continuity and disaster recovery planning and execution via related ISO templates
• Excellent working knowledge of Microsoft Word, PowerPoint, Access, Outlook, O365
• Has led and reviewed audits related to LANs, WANs, Firewalls, Cybersecurity, Windows
• Working knowledge of COBIT, NIST, ISO 27001 Standards
• Data analysis wif Excel, Google Analytics

TECHNICAL SKILLS:

Programming Languages: - QBasic, SQL, MySQL

Security: - Symantec End Point Protection, Fortinet, McAfee, Kaspersky

Software Distribution: - WSUS, AD Group Policy

Project Tools: - SharePoint, MS Project, MS Visio Pro, Slack, MS Teams

PROFESSIONAL EXPERIENCE:

IT CONSULTANT

Confidential, FLORIDA

Responsibilities:

• Managed and executed international projects and assignments in teh Caribbean
• Training of IT staff on CompTIA A+ and various IT security standards and guidelines
• Company representative for IT Security, Audit, Networking, and Access management projects
• Participated in Policy Compliance work to achieve certifications (ISO27001, PCI, ...)
• Trained staff on Sarbanes - Oxley (SOX), AML, GDPR requirements
• NOC and SOC supervision and maintenance

Confidential

IT CONSULTANT

Responsibilities:

• Reviewed internal and external processes and procedures for better customer experience
• Championed implementation of good practices based on ITIL, NIST, ISO 27000, CMMI, COBIT framework
• Led teh team of software developers from teh Research and Development department to build and deliver in - house solutions required by teh business according to existing Quality Assurance guidelines and Software Development Life Cycle (SDLC) methodology
• Assisted management in complying wif internal control policies and banking regulations/compliance (GDPR, FATCA, KYC, AML, PCI-DSS, )
• Assisted wif business continuity and disaster recovery planning/testing
• Reviewed existing internal audit activities wifin teh organization linked to IT systems and practices (cybersecurity, database, network security, internet & intranet infrastructure, firewalls, application, IT operations, governance and IT general controls)
• Evaluated and improved teh effectiveness of risk management and IT general control processes
• Tested procedures of IT operational processes according to existing standards and guidelines
• Reviewed testing procedures by continuously testing internal controls to address risks identified
• Conducted data classification assessment and managed remediation plans
• Led teh IT Audit Response Team meetings and workshops to facilitate implementation of regulatory recommendations.
• Documentation and presentation of results and/or reports related to audits to stakeholders.
• Developed customer - centric and cost-effective solutions to enhance system performance
• Translated technology-business goals and communicated them to Development and Operations teams to halp identify opportunities in order to achieve results
• Led IT projects of varying scale to either enhance current services or introduce new ones as a scrum master or product owner
• Lead a team of 4 full-time employees to implement cutting-edge banking application projects
• Researched new products, technologies and services to increase efficiency and customer satisfaction
• Planned and executed IT Security and awareness training for Bank staff via Agile methodology.

Confidential

Responsibilities:

• Identified, managed and mitigated threats, vulnerabilities, and exploits
• Supervised teh configuration and installation of banking equipment to ensure business continuity
• Trained IT staff on IDS, IPS, SIEM, Autantication tools from various leading providers
• Executed tasks aligned to CSIRT wif a team of IT experts
• Led continuous risk assessments and communicated teh recommendations to teh business stakeholders
• Security training for Bank staff (awareness, regulations, incident response and escalation)
• Provided reporting on KPI, analytics and dashboard data to colleagues in IT and teh business on a weekly, monthly & quarterly basis using Excel, PowerPoint, and Google Analytics.
• Reviewed and approved training requests for teh IT department, including expense reviews
• Evaluated training needs and submitted budget request for fiscal year wifin established timeline
• Developed and maintained good relationships wif vendors, contractors and service providers
• Implemented and led Information Security effort to protect company s physical and digital assets.

IT DIRECTOR

Confidential

Responsibilities:

• Planned, organized, controlled and executed complex million - euro projects funded by European Union
• Business continuity management, recovery planning and execution post-earthquake (2010)
• Managed platform operation, contract, costs & licensing, maintained good vendor relationship
• Managed teh IT support budget: performed quarterly review and forecast adjustment to meet teh changing needs of teh business wif a focus on responsible financial management
• Represented company at various international events and conferences across multiple shores
• Approved or rejected expenditures related to operations or projects for teh State or NGOs
• Managed a team of 75 full-time employees assuring adequate staffing and scheduling.

SYSTEM ENGINEER

Confidential

Responsibilities:

• Administrated approximately 100 user accounts (Microsoft Windows, Centralized Antivirus Setup)
• Managed in house and external implementation partners, technical resources, developers & integrators
• Established standards and guidelines to ensure delivery of teh highest quality technical support services
• Managed vendor relationship wif: Fortinet, Microsoft, HID Global, Cisco
• Hired, mentored, and supervised full time IT employees as well as part - time temporary employees
• Hardware and software asset management for PCs, printers, scanners, video surveillance systems
• Led teh development of a web portal to manage employee attendance, insurance and time off management
• Managed technology infrastructure services including Active Directory, Web servers, DNS & DHCP on Microsoft Windows servers
• Asset Management for key IT assets including servers, network equipment, desktop and laptop computers, Operating Systems & software
• Managed endpoint protection including software patching, anti-virus software, network monitoring tools, network management, VOIP.

IT SECURITY ENGINEER

Confidential

Responsibilities:

• Internship at teh IT Risk Management Lab in France during study for Master s Degree in Cybersecurity
• Study of teh group's anti - malware architecture (global/international viewpoint)
• Testing and network security analysis of cloud architecture for Windows, Linux and Mac environment

CUSTOMER SERVICE ENGINEER

Confidential

Responsibilities:

• New product launch management based on customer needs analysis and definition
• Added value to existing products and services to improve teh organization's operations and revenues
• Supervision and management of customer support (online and on site)
• IT project design, programming and testing on Oracle databases (unit, integrated)
• Led teh testing, documentation and support efforts during major systems transitions
• Provided technical user support and user education