PROFESSIONAL SUMMARY:

• Around 9 years of experience as Quality Assurance Analyst and System Engineer.
• Knowledgeable and experienced on various methodologies like Waterfall, Agile (SCRUM), Iterative and V model.
• Good understanding of all phases in Software Development Life Cycle (SDLC) and extensive experience in Software testing life cycle (STLC) and Defect Life Cycle.
• Review requirements, work closely wif business and technical team to determine teh testable requirements.
• Expertise in test strategy design for various types of testing - unit testing, integration testing, functional testing, load testing, system testing, smoke testing, Regression testing, sanity testing, stress testing, exception testing, White/Black-box testing, UAT testing and cross browser testing on UI web applications.
• Preparation of test bed, involved in test execution, logged defects, documenting and communicating defects to teh development team.
• Resolving impediments, conducted standups, retrospectives, planning sessions, and created tracking plans such as burndown charts and burnup charts.
• Proficient in writing test cases, manage test plan, test execution, bug tracking and report defects in HP ALM, JIRA, TFS experienced in CI/CD integration wif tools like Team city, Jenkins, Azure DEVOPS & Bamboo.
• Performing Automation via Selenium using Nunit and Junit frameworks in .Net and Java Environment.
• Maintained Requirement Traceability Matrix (RTM) to ensure dat all requirements proposed are traceable in a single document delivered.
• Developed and executed test automation scripts in Selenium Web driver, TestNG using inspect elements like XPath, Fire path, Firebug and CSS to run web driven scripts.
• Knowledgeable and experienced on REST assured and SOAP UI based API webservices testing using POSTMAN.
• Knowledgeable and Experienced on device testing which also includes mobile testing on Android and iOS devices.
• Knowledgeable on RPA (Robotic process automation) via UI Path and Blue Prism.
• Good Knowledge and experienced in writing and executing SQL queries to ensure d Confidential integrity to meet user requirement exposure in d Confidential base testing.
• Knowledgeable on SAP, Finance & Accounting module, Procure-to-pay and Order-to-cash process, shipment & tracking methodology.
• Quick learner, ability to learn and grasp new concepts wif good interpersonal, problem solving skills, capable of adapting to new and fast changing technologies as well as environments, worked on multiple projects and a good team player.
• Knowledgeable and experienced in testing Microsoft Dynamics & Salesforce CRM.
• TEMPEffective communication skills and record for coordination between globally located teams.

TECHNICAL SKILLS:

Testing Tools: Selenium web driver, Quality Center, SOAP-UI, API, Postman, Jenkins, Team city, JMeter, SAP testing

Test Management tools: HP ALM/ Quality Center, JIRA, JIRA Cloud, TFS, Confluence, Zephyr

Testing methods: Functional testing, Regression testing, Retesting, Sanity testing, Stress Testing, Smoke testing, System testing, Performance Testing, Integration testing, User Acceptance Testing

Test Framework: Testing, Selenium Web Driver, TestNG, POM, Nunit, Junit

Web Debugging: XPath, Firebug, Fire path, XML, HTML, JSON

D Confidential bases: Microsoft SQL Server, MySQL, Mongo DB, Studio 3T, ETL

IDE: Eclipse and Visual Studios

Version Control Tools: GIT and Team Foundation Server

Microsoft Tools: MS Word, MS Excel, MS PowerPoint, MS Outlook, Microsoft Dynamics 365, AX

Operating Systems: Windows 7/8, UNIX

Languages: Java, .Net, C#

WORK EXPERIENCE:

Confidential, Iselin, NJ

System/Quality Assurance Analyst- SQA Test Manager

Responsibilities:

• Home bridge being a trusted home mortgage lender to help finding teh right loan - FHA, First Time Home buyers purchase, VA, USDA, Refinancing providing retail and wholesale loans.
• Responsibilities:
• Heavily involved in testing mortgage Loan Origination System (LOS) for Blue sage and Home bridge Applications.
• Gathering test d Confidential and responsible for requirement planning, test case creation, test execution.
• Working currently on Production Support for testing hot fixes deployment to Production.
• Performing both manual and automation testing all kinds of testing to ensure and maintain quality.
• Using Zephyr for requirements, writing test cases and test execution, defect tracking and defect reports.
• Responsible for testing applications like LOM, Consumer portal, Myles and FMH Apply now site, Loan officer portal/CRM, AIQ, Encompass, etc.
• Testing responsible for Dev Environment, QA Environment and Production Environment.
• Working in Agile Project Management tools like JIRA for reporting bugs.
• Experienced in team collaborative apps like Microsoft Teams, Sky Business wif on-shore and off-shore teams via WebEx for blues age, credit vendors, etc.
• Initiation of daily huddle i.e., daily standup for status report and preparation of test plan.
• Working closely wif internal and 3rd party developers in terms of backlog refinement, sprint release planning, QA testing, product rollout.
• Testing E2E of a mortgage loan application starting from quotes, origination to closing of an application through funding.
• Involved in every production release.
• Using HP ALM for Surefire test case creation, test case execution and defect reporting.
• Performing Automation testing by running regression scripts during every success deployment to QA and Prod Environment.
• Using Java wif Selenium for automation scripting, ETL testing, TFS, Junit for UI applications, SQL for backend, Test complete automation scripting for Encompass.
• Testing ordering credit via Loan Officer Mobile, Optimum Blue, product and Pricing, interest rates for a better mortgage loan rate.
• Responsible for leading Myles SQA, co-ordination, tickets allocation, execution, test strategy ed for strongest team player. Currently working on 4 different projects.

Environment: Mobile testing, Loan origination, Encompass, AIQ, DocuSign, Docutech, Solex, Test planning, regression, Zephyr, java, selenium, test complete, Surefire, Finance, Quotes, DEV, QA, PVT testing, blue sage, LOM, LOP, LOS, Agile.

Confidential, Shelton, CT

QA Engineer/System Analyst

Responsibilities:

• Heavily involved in Agile Scrum process including but not limited to backlog refinement, sprint planning, QA testing, product rollout, and sprint retrospective.
• Working closely wif teh developers, product owners or business in all sprint releases for corporate internal software such as Microsoft Dynamix 365 Finance and Operations, CRM, AX2012, Workday - Active Directory Integration, Web Applications and CATI tools, Finance & Accounting.
• Working in Agile Project Management tools like JIRA and JIRA Cloud for reporting bugs, planning, tracking, and managing sprint tickets and Confluence for collaborating test plans and writing test cases and software manuals.
• Deeply engaged in testing multiple survey and rewards panels, B2B websites, Billing Scheduling Tool.
• Working on creating, executing, and maintaining automated test scripts using Selenium WebDriver and NUnit testing framework and Page object model and used conducted performance testing.
• Trained and mentored other QA on testing procedures and software specifications for teh applications used.
• Experienced in team collaborative apps like WebEx Teams, Slack wif on-shore and off-shore teams.
• Responsible for testing UI from creating orders in CRM till testing via remote machine for invoicing orders in AX wif Automation regression via RSAT and set variables in Excel.
• Performed sanity testing, regression, retesting, performance and load testing, load testing, logging defects and testing bug fixes.
• Using Team city, responsible to run daily jobs like regression, sanity for QA and Prod when deployment or any pushed changes to QA.
• Using postman for validating via imperium API to check if it gives teh correct address as a response.
• Been a part of immense Agile scrum .
• Offline project dealt mostly wif validating d Confidential where we use Mongo DB a.k.a studio 3T.
• Appending d Confidential, phone info, getting samples, B2B testing handled via developing automation scripts.
• Fixing automation scripts as per new changes and running regression after every build.
• Responsible for checking logs in teh server for orders in queue and to restart teh application via MobaXterm and Splunk. ed start of teh sprint 5 times in a row for both teh teams.

Environment: Manual testing, Automation testing, STLC, Agile, JIRA on prem, JIRA Cloud, Slack, Webex teams, Confluence, C#, .Net, Visual Studios, Nunit, Selenium web driver, POM, Test case creation, test case analysis, test execution, planning, Refinement, defect log and defect tracking, CRM, Microsoft Dynamics 365, functional testing, regression, sanity, Team city, Jobs, Github, Mongo DB, Studio 3T, AX2012, BST, Sampling, MobaXterm, Workday Accounting & Finance, Postman, Splunk, Scribe, Azure Devops, RSAT.

Confidential, East Petersburg, PA

IT Quality Assurance Analyst

Responsibilities:

• Working as a team in all aspects of STLC environment wif a disciplined approach in phases of testing activities.
• Worked as a BA to convert release notes to business requirements and analysis and conducted JAD (Joint Application Design) Sessions and analyzed based on fit gap.
• Worked closely wif Business analysts to review business requirements, business scenarios, design specifications, conducted Joint Application Design sessions and to create test cases using Microsoft Excel and HP ALM.
• We use JIRA and HP ALM for opening a defect- to- defect tracking. Responsible for complete Bug life cycle.
• Worked closely wif Business Relationship Managers, Business Service Analysts, Projects Manager and software developers (internal and third party) to understand teh scope of projects and understand teh solution being developed.
• Implemented cross-browser testing against all browsers like IE, Chrome, Mozilla Firefox, etc and performed mobile testing for Android, iOS application.
• Written test plans, test cases, requirements, templates, testing summary documentation and performance results documentation.
• Part of requirements review for script writing and approval from Business unit for test execution.
• Conducted test execution activity which mainly includes unit testing using NUnit, regression, retesting, sanity testing. Smoke testing, UAT and end to end testing if required by business.
• Involved in performing test case automation using Selenium wif .Net.
• Managed Code reviews using GIT as code repository and code collaborator.
• Conduct defect tracking, defect triage, opening and linking defects and follow through to resolution using HP ALM, Snipping tool, etc.
• Testing various single and multi- ACH NACHA batch payments from both client and admin site.
• Collaborating wif upper management to escalate any major issues.
• Worked on Project metrics to report daily status test activity for roll up into test team progress reports.
• Participate in all team web-ex meetings planned for releases and obtained test case creation, testing execution timeline.
• Started working on testing Loan origination using Encompass.
• Ensuring payments, adjustment and denial transactions posted are balancing to teh batches posted for teh day and are reconciled per department's specifications in compliance wif regulatory requirements.
• Conducted testing on generating different types of payments, transfers and transactions in theapplication.
• Shared and given mentor presentation wif clear understanding on ACH-NACHA to team members as instructed by product owner.
• Identify risk and issues, maintain and log different types of defects in defect tracking system determining teh severity and priority of specific defect during test execution process found in teh application using HP ALM.
• Testing teh online banking application thoroughly and thinking out of teh box and made sure their is quality assured work to meet customer needs and satisfaction.

Environment: Manual testing, STLC, HP ALM, Fiserv, Bottomline Technologies, test case creation, test plan, test case analysis, Secured Online Banking, BOSS, MS Excel, Visual Studios, .Net, Junit Release notes, share point, Business requirements, defect log and defect tracking, JIRA, ACH, BAI files, wire Payments, JAD, Generating Reports, Transfers, Security Maintenance, AgiIe, functional testing, mobile testing, Digital Banking, scrum master, Microsoft Dynamics 365, SAP, Finance & Accounting.

Confidential

QA Tester

Responsibilities:

• Implemented adaptive configuration efficiency (ACE) rules engine to teh Enterprise Lending Center product suite which adds flexibility and gives lenders teh ability to close more loans wif increased agility by providing configurable workflow.
• Implemented Regression, retesting, sanity testing, cross browser testing, mobile testing, Smoke tests and end-to-end test execution as separate step of deployment process.
• Implemented teh functionalities such as Loan estimates, automated pricing changes, qualified mortgage on teh Enterprise Lending Center which consolidates multiple systems into a single solution for teh states Alaska, Washington, California and Arizona.
• Reviewed loans based on products offered for different loan types for different states for RETLC and Mortgage. Worked on field IDs for teh screens retesting on ELC, a product by Accenture.
• Written and implemented test cases on different products related to AKUSA Portfolio loans, AHFC, Multi-family loans and WSHFC loans for documents reviewing and find teh defects.
• Worked on document verification on teh Doc Center documents for teh initial, closing, underwriting, processing and loan delivery stages for a loan to process and to quickly close a loan.
• Worked on testing and retesting foot print tickets in JIRA which are reported to teh supervisor.
• Worked wif a tester on QC imaging for document and all versions of business documents and documentations errors, daily progress reports were tracked using SharePoint.
• Worked on Docu-Sign documents to test whether if teh customer is able to Sign and can put teh initials and Signatures online for teh initial and closing documents.

Environment: Scrum, Agile, Manual Testing, Mortgage Lending, Share point, QC- Imaging, ELC Testing site, MS-Excel, MS Word, Snaggit, Functional testing, mobile testing, BAI files, Java, Junit, ACH, Loans review, Waterfall, JIRA, Snipping Tool, Business Analysis, HP ALM, Documentation, scrum master.

Confidential, Pittsburgh, PA

QA Analyst

Responsibilities:

• Conducted and maintained automated test scripts for regression testing on Mortgage loan origination system involving various business processes including - Loan processes, Online customer finance Verification and Online Invoices Verification using Selenium WebDriver and TestNG.
• Created Test plan and test estimates, resource estimates and weekly status reports.
• Conducted white-box testing to understand an internal perspective of teh system to design test cases.
• Ensuring payment adjustments and denial transactions posted are balancing to teh deposit slips and are reconciled per department's specifications and in compliance wif regulatory requirements.
• Maintain test cases scripts in between releases and reproduce failed automated test cases manually.
• Monitor resolution status of teh bugs and verify them fixed in new releases, recorded and managed Test results and defects using JIRA defect tracking tool.
• Testing Loan origination using Encompass, bluesage applications in both QA environment and production.
• Prepared user documentation wif screenshots for UAT (User Acceptance testing).
• Implemented cross-browser (Chrome, Firefox) and cross-platform (Windows 8) testing of teh application's web pages.

Environment: Selenium, TestNG, SQL, Agile, JIRA, Java, Mortgage, Encompass, Manual testing, MS Excel, HP ALM, test execution, regression, retesting, scrum, functional testing.

Confidential, Cincinnati, OH

QA Analyst

Responsibilities:

• Had worked wif Business to understand user's requirement for creating Test Plan and Test Cases and participated in design reviews.
• Report and documented any changes in Confidential t's coverage to Insurance Verification Team based on teh insurance received to ensure dat teh d Confidential is verified by dat team and appropriate changes are made prior to posting teh payment TEMPeffected.
• Worked on creating test script in by recording, wifout recording, modifying manually and running teh script in HP ALM 11.52 QC saving teh results in HP ALM.
• Implemented browser compatibility testing (Firefox, Chrome, Safari) of a web-based application to ensure dat functionality works fine and managing teh automation source code GIT in a version control system. Analysis and documenting application knowledge, review of learning, and gap analysis.
• Worked on requirement traceability matrix based on requirement and work analysis.
• Actively involved wif SCRUM and sprint meetings, managing testing backlog, removing obstacles to progress, re-allocating resources where necessary.
• Worked on conducting Test environment setup, result validation, test execution, and defect management.

Environment: HP ALM, Manual testing, Smoke testing, regression testing, retesting and UAT, PVT.

Confidential

Quality Assurance Tester

Responsibilities:

• Role as a QA was to create, modify, update & maintain manual test scripts when developers modify teh code in Agile Environment for teh Scrum Stories for a highly transactional web application.
• Worked on maintaining requirements, executing test cases, logging defects and defect tracking using JIRA.
• Reviewed loans based on Indian standards for teh loan review process for approval or decline. Work closely wif project team and developers to ensure application meets user’s expectations to maintain and support project deadlines.
• Participate in meetings, generate reports and other supportive documentation to contribute to teh establishment of standards and procedures for software testing.
• Participated in Daily check point meetings to understand requirements, status updates, and defect analysis discussions and executed functional, regression and UI tests.

Environment: Stress Testing, GIT, MySQL, JIRA, HP ALM, Manual Testing, JIRA, regression testing, Retesting, UAT, Smoke testing, Lending, Online Banking, ACH, NACHA.

Confidential

Manual Tester

Responsibilities:

• Performed manual testing for writing teh test scripts, reviewed and executed teh test cases for UAT.
• Worked in conjunction wif teh business requirements analyst and other testers to create test plan and execution of test cases & scripts to organize Software Requirements in Quality Centre to perform manual testing for a mortgage application.
• Part of requirements review and attended walkthrough meetings wif teh SIT team, Business Users and QA team prior to execution for script writing or modifying existing systems and approval from Business unit.
• Starting from teh loan process to loan given to teh customer, teh documentation of loan opening to loan close is reviewed and tested to make sure how a customer is eligible to apply for a loan to meet teh criteria.
• Conducted test execution and review test steps based on teh modification made by teh developer for teh project enhancements.
• Conducted testing on generating different types of loans, loan payments and transactions in theapplication.
• Tested web application to defect logging, tracking, test case analysis, performance metrics, performed regression, retesting and reporting to developer wif error message and took suggestions.

Environment: Windows Server, Manual Testing, Quality center, MS Excel, MS Power point, Online Banking, ACH, NACHA.