SUMMARY:

Dynamic IT executive with 20+ years’ experience leading and managing technology - driven initiatives in complex business environments. Distinguished approach in empowering others and obtaining buy-in from key stakeholders to advance project objectives. Transformational and global mindset to effectively manage in a rapidly changing business environment while maintaining a strong focus on quality and continuous improvements. Superb track record in delivering and implementing diverse technologies, managing vendor relations, strategic planning and operations, leveraging resources to minimize costs, improving team performance and seeing projects through the entire life cycle process.

CORE COMPETENCIES:

• Strategic Planning & Management
• Relationship/Vendor Management
• Project Management
• Personnel & Leadership Development
• Information Technology/Operations
• Risk Management
• Change Management
• Financial Planning & Analysis

TECHNICAL EXPERTISE:

Hardware: HP Servers, Blades, PCs, Printers MACs (Standalone and Networked) Firewall Appliances External and Internal Print Servers Cisco Routers, Hubs, Switches Network Cabling and Patching Mobile Communication Devices SCSI Storage Area Networks WLANs IDE VESA PCI EISA ISA PCI Express motherboards/components and more

Software: Microsoft Windows Server(s) 2000/2003/2008/2012 , Windows NT Server Altiris Client Management Suite UNIX Novell 4x/5x TCP/IP SMS RAS DNS SharePoint Internet Browsers DHCP WINS Microsoft Office Suite (Outlook, Project, etc.) Citrix DECnet Pathworks 4.1/5.0 SSH, Telnet, FTP, Proxy Services VMWare Anti-virus Solutions MS Exchange Apple OS X Arcserve, Veritas Backup Symantec pcAnywhere Kermit ProComm

Security: Cisco Routers Linux/ Cisco Firewalls Development of Security Policies/Procedures VPN Encryption (SSL) WEPWPA/WPA2 TLS LAN/WAN

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Director of IT Applications

Responsibilities:

• Managing IT professionals to include system admins/developers, analysts, and DBA’S
• Electronic health record implementation and management
• Development and design of electronic assessments and reports that represent all aspects of patient care both acute and behavioral
• Interface management between health care applications
• Application server management and deployment
• Desktop client deployment and management
• Project planning and recommendation’s for all hospital wide IT projects
• Helpdesk management, systems administration management, training and demos
• Contract and Vendor management
• Applications include: Credible, Avatar, Incedo, DATA/WITS, Pyxis, Ascend, TDSynergy

Director of Information Technology

Confidential

Responsibilities:

• Worx Pharmacy upgrade to Ascend Pharmacy
• TDSynergy v2 upgrade to v11.1
• Pyxis medication dispensing system
• TDSynergy Quest diagnostics interface
• Panancea Pharmacy Upgrade 35k
• Windows Server Upgrades (All Confidential Application Servers)
• Avatar scanning module
• Abbott glucose monitoring
• Avatar to MY Avatar upgrade
• MY Avatar billing
• MY Avatar ICD10/ DSMV
• Dentrix upgrade (SEH Dental Software)
• Glucose Application Upgrade

Confidential, Washington, DC

Senior Technical Services Analyst

Responsibilities:

• Managed the NT/ to Active Directory Project, supervised 4 technicians in the conversion process from NT 4.0 to Microsoft Windows 2003.
• Managed the migration from Novell 4.11 to NT 4.0. Provided project plans and recommendations for all major network, hardware or software implementations.

Confidential, Washington, DC

System Administrator

Responsibilities:

• Responsibilities included PC support, Local Area Network Support, Router Support, Web Support, Email Support, Cabling Support, Voice over IP Phones (VoIP), Application Support and Project Management.

Confidential, Washington, DC

Systems Manager (End User Support)

Responsibilities:

• Managed and recommended all IT procurements for the Confidential .
• Provided support and documentation for the Cancer Institute database application; Varian Medical Oncology.
• Provided support for all personal computers, laptops, Mac’s, handheld devices, software, servers, and any computer or data related activities.
• Developed training documentation/support, provided user instruction (one on one) and all technical procedures/documentation.

Confidential, Washington, DC

Senior PC/LAN Specialist

Responsibilities:

• Responsible for software implementation efforts, IT procurements, and maintenance/support.
• Provided PC/network support and troubleshooting in an NT/Netware mixed environment
• Handled all major projects involving ITSS /hospital application (Deployments)
• Supervised and trained PC/LAN specialists
• Installed, configured, maintained/supported all MS 2000/2003 servers and XP workstations
• Configured and maintained WINS, DNS, DHCP, Active Directory, EXCHANGE and TCP/IP
• Monitored daily system performance, created user accounts (network/application/email)
• Knowledge of routers and switches, managed tape backup/media
• Performed periodic system maintenance, modifications, upgrades and repairs
• Installed and configured network and workstation applications including antivirus software,
• Created server and workstation images, Managed profiles and group policies
• Implementation of fetal monitoring software (QS) for women services
• Implementation of Symantec anti-virus software
• Implementation of Occupational Health (OHS) software for the OHS department
• Implementation of Altiris management systems

Confidential, Rockville, MD

Network Administrator

Responsibilities:

• Provided network maintenance, administration and troubleshooting in a LAN/WAN NT/Netware mixed environment.
• Installed, configured, and maintained NT/2000 servers and workstations to include WINS, DNS, SMS, DHCP, EXCHANGE and TCP/IP addressing.
• Monitored system performance and operations on a daily basis; performed necessary system maintenance, modifications, upgrades and repairs.
• Evaluated, installed, configured and maintained network and workstation applications.
• Created server and workstation images.
• Created client network accounts, electronic mail accounts, and remote access accounts.
• Managed tape backup/media. Researched and recommended hardware and software purchases.
• Installed and maintained network cabling, routers and hubs.