SUMMARY

• More than 8 years of IT industry experience in Installing, maintaining, troubleshooting web applications on IIS servers.
• Experience in database administration and supporting MS SQL /Server’s 2008/2005/2000/7.0 in Development/Testing/Production.
• Good experience in migrating web applications between different versions of IIS servers and hands on experience in deploying websites on IIS 5.0/6.0/7.0.
• Experience in configuring multiple web sites on same machines by using host headers and multiple IP addresses
• Good experience in configuring web server security and windows firewall rules for web servers
• Good experience writing scripts to automate IIS administrations tasks.
• Good experience in configuring ASP.NET web application configuration files and machine.config files.
• Azure Platform development and deployment concepts.
• Close interface with Windows Azure Multi - Factor Authentication Engineering to communicate bug-related data and help with reproducing complex customer scenarios.
• Documenting all findings for other Windows Azure Multi-Factor Authentication Systems functions KB solutions, defects, RFEs. Provide input to Engineering / Product Management
• Good experience in installing Database servers and configuring database security.
• In-depth experience performing IIS log analysis to identify web server issues.
• Good experience in measuring web application performance by using Performance monitor and profiler tools .
• Good experience in debugging IIS and ASP.NET issues using debugging tools such as DEBUG DIAG, log parser and monitoring tools.
• Good experience configuring SSL certificates for IIS applications.
• Experience in creating Application Pools and assigning them to web applications
• Working knowledge with DNS servers
• Hands-on support and managing hardware and software load balancers such as NLB and F5 Big IP in cluster environment and in supporting and managing web farms.
• Good experience in writing TSQL and stored procedures.
• Experience in MS SQL Server client/server connectivity, query optimization, back-up/recovery, running Database Consistency Checks using DBCC.
• Experience in increasing the Availability time for mission critical Databases by setting up mirroring for any time failover
• Experience in installing and configuring Database mirroring and replication
• Good experience in virtualization and involved in planning and building virtual environment using Confidential Hyper-v.
• Data Center strategy, capacity, migration/consolidation
• Data Management: storage optimization, consolidation, data protection
• Good experience using SCVMM tool to configure Hyper-v machines.
• Good experience in trouble shooting SCOM alerts.
• Good experience installing SharePoint servers and configuring SharePoint properties.
• Checking connections from IIS web servers and SQL servers and troubleshooting.
• Experience in Installation, applying patches, configuring, upgrade and troubleshooting of SQL Server 2008/05 on Windows Servers Clustered and Hyper-V environment.
• Good experience in working with Octopus version 3.9/4.0 and 4.1
• Good experience in SQL Server 2008 New concepts like Replication, Log shipping, backup compression, Data compression and using new data types and OLAP.
• T-SQL stored procedure development, analysis, and troubleshooting, performance and tuning.
• Good working knowledge in creating indexes, retrieving data using joins, and familiar with different T-SQL queries and sub queries.
• Manage VMware Distributed Resource Scheduler (DRS), vMotion and High Availability (HA) Clusters. Worked closely with Storage and Networking teams to manage the allocated EMC SAN, Fiber and Networking Infrastructure.
• Experience working on EMC SAN storage technologies in DR site.

TECHNICAL SKILLS

Operating Systems: WINDOWS NT/ 2000/2003/2008/2008 R2 SERVERS

Databases: SQL Server 2008/2005

WEB/APP Servers: IIS 5/6/7/7.5/8

Virtualization: Hyper-v, VMware

Monitoring: SCOM, Keynote, Site Scope

Load Balancers: Network load balancer (NLB), F5 Big IP, Net Scalar, L4 Load balancer

Other tools: IIS 6.0/7.0/7.5/8 Administration, NLB / F5 BIG IP, ASP.NET 2/3/3.5/4, SCOM/SITESCOPE, TCP/IP-WINS, DNS, DHCP

PROFESSIONAL EXPERIENCE

Confidential, Houston

Service Engineer

Responsibilities:

• Infrastructure Deployment: Storage, IP networks, and distributed compute core services.
• Logical provisioning - Application hosting services.
• Business Aligned Change - WINTEL SA changes for all GTI supported production assets.
• Client Delivery - Provides a uniform central costumer interface for all the interactions with IPD.
• Quality Performance Management - Ensuring all IPD provisioned servers are complaint and meticulously tested against engineering standards in preparation for successful release into production.
• Coordinate design and integration of total system including subsystems.
• Risks and controls Ensuring IPD’s risk and control agenda is in line with corporate standards and audit results are satisfactory.
• Working on Wintel IAC work orders using TAMs tool on assigned working orders.
• ESF Merge Event on weekends.
• EPV break glass for password for every 24 hours for particular domain.
• Log into your designated server.
• ESF Merge Verification. Recheck the hardware for issues and list any issues so you can open a ticket when done.
• Report back on the chat that the server is good, we will relay that information to the main bridge and LOB reps.
• Manually check drives, make note of label and size.
• If the system log/application log didn’t capture, do a manual check after filtering the log for “Error” and then only check for the last 5 days of anything that’s a show stopper, read the error.
• ALL - If a physical server, check the hardware health via the DOM (Dell) or HP OS tools.
• Provide hardware, OS version and platform version (HP, Dell, etc).
• Open a P2 ticket with X1gsogohbx.
• Coordinate with CISD and the Vendor as needed for the replacement.
• If the hardware failure is preventing the server from booting up and running, make sure to have CISD raise a “P1 Case with the hardware vendor.”
• Post event validation.

Confidential, Redmond, Washington

Service Engineer

Responsibilities:

• Manage, maintain and report on the farm web, application, index, query and database servers in accordance with best practices.
• Manage and administer the SharePoint site collection and sub site(s)
• Perform configuration and setup of the SharePoint environment
• Integrate and administer reporting services (SSRS) into the SharePoint environment including user groups, report publishing and data security.
• Develop technical documentation on applications and systems
• Coordinate design and integration of total system including subsystems.
• Researches and recommends technology to improve the current systems.
• Contribute in the research and development of service offerings surrounding SharePoint 2010 as well as evaluating complementary products such as migration and administrative tools.
• Designed and implemented Data View Web Parts, Data Driven SharePoint based Web Sites and its Master Pages; and displaying data that is pulled from Confidential SQL Server database.
• Created and designed Custom Workflows and configured those Workflows, automated common SharePoint administrative tasks
• Install SharePoint Products based on deployment methods
• Data Center strategy, capacity, migration/consolidation
• Data Management: storage optimization, consolidation, data protection
• Identify and escalate business and technical opportunities as appropriate.
• Provide technical support during Major Incidents to ensure timely resolution of the problem/outages and validate root cause to minimize business disruptions
• Managing Content Deployment settings and maintaining its path & Jobs from Authoring Site Collection to Prod Site Collection.
• Configuring Web parts, Managing Features and Solutions.
• Plan and Implement backup and restore Site Collection.
• Creating Web Applications, Site Collections and Sub Sites based on request.
• Managing the content databases over the web applications in the farm.
• Resolve the Space issues on servers by shrinking the Log files and data files.
• Monitoring and Trouble Shooting the Deadlocks.
• Monitoring Backup jobs and Resolve the Job failures.
• MOSS 2007 Backup, Restoration and Recovery Procedures.
• Provided Technical Support to end-users.
• Configured User Authentication to applications and security configurations.
• Creating SharePoint support site for users to use as a knowledge base.
• Used SharePoint Designer to customize portal sites.
• Built business intelligence (BI) dashboards, Reports using Excel and Excel Services.
• Involved in the Upgrade process of Sites from MOSS2007 to SharePoint 2010.
• Configuring search scopes, updating Search front end to change the look and feel of search results.
• Responsible for Analysis of business requirements, specifications
• Meet with business and technical teams along to get complete understanding of the business requirements.
• Capacity Plan, Design and Deploy Data Center Infrastructure Set up for SharePoint 2010.
• Setup, configure and maintain SharePoint infrastructure for development, QA and production servers.
• Administer existing IIS websites; maintain SharePoint databases, backups, restores and disaster recovery plan.
• Responsible for production deployments, upgrades, patches and documentation. Providing Technical guidance.
• Worked on Windows Cluster Services and SQL Cluster Services.
• Experience in writing Maintenance Plans for Full, Differential and Transactional Log Backups.
• Worked closely with Database Administrator team and was involved in planning, developing database structures, maintaining security, running backups and recovery of SQL Server databases.
• Experience in Database Security includes creating Logins and Roles for users to access the database. Managed security logins and worked with Windows authentication, SQL server authentication and mixed modes.
• Experience in writing Maintenance Plans for Full, Differential and Transactional Log Backups.

Environment: IIS 6.0/7.0/7.5/8 Administration, NLB / F5 BIG IP, ASP.NET 2/3/3.5/4, SCOM/SITESCOPE, TCP/IP-WINS, DNS, DHCP.

Confidential, ST Louis, MO

System Administrator

Responsibilities:

• Responsible for Installing, configuring, and supporting IIS 7.0/7.5 web servers on windows server 2008/2008 R2 servers.
• Deployed the ASP.Net and Web applications in IIS from the server and from different shared location to the target servers.
• Deployed WCF web services and ASP.NET web services on IIS 7.0/7.5
• Configured ASP.NET applications authentication and authorization properties to maintain ASP.NET web applications security
• Responsible for configuring application pools under Classic/Integrated pipeline mode in various .NET framework (2.0/3.0/3.5/4.0 ) versions.
• Migrated applications from IIS 6.0 to IIS 7.0.
• Taking care of pre requests for servers before going for production.
• Installed and configured SSL certificates in order to maintain security for the websites
• Experience with Hyper-V, SCVMM and VMware ESX Server for virtualization.
• Responsible for configuring IIS security and windows firewall rules
• Good experience in implementing IIS7 advanced features like shared configuration and ARR.
• Configured ASP.NET applications authentication and authorization properties to maintain ASP.NET web applications security
• Responsible for measuring web applications performance and capacity planning
• Configured failed request tracing to capture traces for IIS 7returns it with status code and verified that IIS 7captured the trace for the request.
• Installing, configuring and managing VMware and Hyper-V machines in web farms
• Configured and managed cluster environment for load balancing the traffic using NLB and F5BigIP.
• Responsible for writing PowerShell scripting.
• Responsible for building, migrating and assigning roles to servers using SCVMM.
• Debugged IIS issues like memory leakage, security issues, and IIS logs using LogParser tool.
• Developed and implemented database mirroring, recovery and log shipping
• Good experience in configuring Domain Naming Servers (DNS) using Domain controllers (DCPROMO.exe)
• Configured DFS and DFSR and good at troubleshooting in terms of replication.
• Good experience managing servers by installing ipak and security hotfixes.
• Provided 24X7 on call support.

Environment: IIS6.0/7.0/ Administration, NLB / F5 BIG IP, ASP.NET 2/3/3.5/4, SCOM/SITESCOPE, TCP/IP-WINS, DNS, DHCP

Confidential, New York

Web Administrator

Responsibilities:

• Responsible for configuring and deploying web applications on IIS servers and configuring windows 2003/2008.
• Installed and configured SQL server 2008 R2.
• Installed and configured virtual servers with HYPER-V.
• Responsible for measuring web applications performance and capacity planning
• Responsible for configuring IIS security and windows firewall rules
• Performed debugging on CPU, memory and Network issues like memory leakage, high processor using applications and port problems.
• Monitoring IIS application logs, System logs and security logs by using Event Viewer for troubleshooting application and windows server related issues.
• Configured hardware load balancers and software load balancers.
• Created SSL certificates for secure communication using the tool ssl admin.
• Installed and configured SSL certificates to ensure web site security.
• Configured host headers to configure multiple web sites on same IP and Port.
• Configured ASP.NET applications authentication and authorization properties to maintain ASP.NET web applications security
• Good experience in configuring Domain Naming Servers (DNS) using Domain controllers (DCPROMO.exe)
• Involved in debugging IIS Web Server connection problems and Database connectivity problems.
• Responsible for debugging IIS and ASP.NET related issues
• Configured application pool properties and assigned them to various web applications
• Wrote scripts to automate IIS administration tasks and wrote scripts to deploy web applications easily.
• By using perfmon, SQL server profiler, Netmon tools, improved SQL server performance
• Implemented and maintained backup and maintenance procedures to ensure reliability and coverage
• Handled security, performance, and tuning issues on Web servers to optimize performance
• Participated in disaster recovery planning and implementations.
• Responsible for Hyper-v machines planning and building Hyper-v machines and clusters.
• Good experience using SCVMM to deploy and monitor Hyper-v machines.
• Managed the products and development databases including performance tuning, capacity planning, SQL Server clustering, database security configuration, and database continuity.
• Development of automated daily, weekly and monthly system maintenance tasks such as database backup, replication verification, database integrity verification and indexing updates

Confidential

System Administrator

Responsibilities:

• Oracle 9.2 database installation on IBM racks servers & Blade servers.
• Tested installation of the Request Tracker & monitoring tools
• Installed CVS on Linux and client on Windows.
• Network related problem switch problems.
• Installed the Mail servers, LDAP & RT
• Installed perforce proxy.
• Maintaining mail server, LDAP & RT.
• Configured Send mail, Qmail with web interface.
• Configured squid proxy server.
• Installed Nagios monitoring tool on Linux.
• Installed Mrtg, Ntop tools on Linux.
• Installed LAMP server on LINUX for the installation of smarty software.
• Installed Samba server on Linux for the GOLD leaf project.
• Configuring ACS.
• Configuring 802.1X clients.

Environment: IIS6.0/7.0/Administration, NLB / F5 BIG IP, ASP.NET 2/3/3.5/4, SCOM/SITESCOPE, TCP/IP-WINS, DNS, DHCP

Confidential

Technical Administrator

Responsibilities:

• Analyze and resolve or escalated problems.
• Audit application backup policies and environments to ensure integrity of backup and recovery activities.
• Document and implement changes to technical standards as required.
• Ensure that customer satisfactory levels are exceeded
• Managing Storage Units.
• Managing backup policies.
• Managing catalogs and images.
• Media and Device Management
• Troubleshooting on Backup, Devices and other NetBackup issues.
• Managing Devices for backups.
• Managing NDMP backup.

Environment: IIS6.0/Administration, NLB / F5 BIG IP, ASP.NET 2/3/3.5/4, SCOM/SITESCOPE, TCP/IP-WINS, DNS, DHCP

Confidential

Associate Engineer

Responsibilities:

• A virtual unique environmental view is created for every user in a Distributed network.
• Creating application to access in a distributed environment from Confidential Database to Linux and vice versa.
• Creating JDBC-ODBC Bridge to access the database.
• Implementing RMI Server on a remote machine.
• Binding objects to RMI Server.
• Implementing RMI LAN and request object in client.
• Implementing RMI Client.
• Creating application by sharing the RMI object to a remote system and by invoking the local JAVA API.
• Simulating the distributed access by sharing only the local JDBC API.

Environment: Windows XP, Linux 9.1 MySQL 5.1.11, MS Access