SUMMARY

• Administrative Assistant - Strong organizational skills; excellent time management. High degree of professionalism, self-directed, diplomatic and flexible.
• Outstanding ability to implement and execute assignments and interface with multiple business units to accomplish objectives.
• Focused problem solver with exceptional record of follow-through and attention to detail. Professional, confidential support for executives.

• Advanced proficiency in MS Office: Word, Excel, Outlook, and PowerPoint
• Proficient in Journyx; CTMS and CTMF electronic filing systems and Shareroom
• Proficient in Documentum (IDEA for CON, SUB & GEN) and record management procedures
• Proficient within Ariba, Concur, Change Point, HRBI, IT Shop, Resource Scheduler and Visitor Management System

PROFESSIONAL EXPERIENCE

Confidential

Administrative Assistant to Executive Director - IT

Responsibilities:

• Provide executive level administrative support to Executive Director, Directors (2) and over 30 direct reports
• Proven ability to act independently, while meeting demanding deadlines and prioritizing workload
• Responsible for international as well as local coordination of Leadership meetings and logistics
• Handle Outlook Calendar, Travel and Expense reports, including expat
• Arrange Team Building Meetings both onsite and offsite
• Utilize Ariba to process SOW’s to generate and track purchase orders with sourcing
• Reserve International travel, work with CIBT/Consulates office for Passport/Visa applications
• Coordinate the validation and change control documents within the electronic filing system
• Update the documentation matrix within Shareroom, to ensure compliance within BI systems
• Maintain the Change Request Log based on development meetings
• Liaison with local facilities for long and short-term housing for international employees; formalized contracts and obtained approvals from senior management
• Process New Employee Forms for consultants ensuring the setup of computers, training and badges
• Serve as a resource to new employees, schedule, greet and direct visitors
• On a quarterly basis, serve as back up administrator with 60 direct reports

Confidential

Administrative Assistant to Executive Director - IT

Responsibilities:

• Provided administrative and technical support to a department of 30
• Triaged on HP Service Desk
• Arranged logistics for executive training sessions
• Managed Outlook Calendar, maintained all office records
• Performed Event preparation
• Coordinated International and Domestic travel arrangements
• Prepared expense reports, presentations, meeting agenda’s and itineraries
• Served as a resource to new employees
• Ability to prioritize workload while shifting priorities and assignments
• Uploaded documents into Idea for Gen
• Researched existing files and folders to ensure compliance with Records Management Program
• Assisted with special projects
• Website Maintenance
• Tracked travel and office supply budget, schedule, greet and direct visitors

Confidential

Project Assistant

Responsibilities:

• Provided multiple levels of support for several clinical trials
• Submitted safety reports to Investigators, Clinical Research Associates in the field and Schulman
• Prepared weekly minutes for Clinical Monitor’s meeting
• Interfaced with print shop, coordinated materials for mailings to study sites
• Maintained multiple filing systems for drug trials
• Served as a backup Administrator for department
• Ensured accuracy and compliance with SOP’s, policies and procedures
• Generated reports and execute projects based on given specifications
• Created IND master file which is being used by BIPI to maintain an accurate log of safety reports

Confidential

Administrative Assistant to Senior VP of Contracts

Responsibilities:

• Provided overall support for busy Senior VP of Contracts
• Maintained and amended documentation in accordance with client requests
• Tracked and collected documents
• Researched and responded to all queries
• Processed client accounts as required
• Assisted with claim processing and ensured compliance with industry deadlines

Citifinancial

Loan Clerk

Responsibilities:

• Support branch team committed to producing loans and servicing clients
• Solicit Real Estate, Personal Loans and Insurance Products
• Manage Cash drawer
• Provide credit solutions to customers with difficult delinquent accounts

Confidential

Treasury/Insurance Administrator

Responsibilities:

• Provide general service managing daily questions related to insurance coverage and problem solving
• Review and approve certificates of insurance
• Interact with upper management in obtaining underwriting information
• Manage the American Express Corporate Card program of 500 card members

Confidential

Assistant to Contracts Manager

Responsibilities:

• Coordinated over 120 contracts in an accurate and timely manner
• Documented each provider’s contracted participation within a legal format
• Prepared letters and legal contract documents formalizing liability on treaties
• Ensured compliance with industry deadlines, eliminating NAIC penalties
• Demonstrated strong follow up and organizational skills

Confidential

Broker Assistant

Responsibilities:

• Liaison between insurance clients and insurers worldwide in the placement of various client programs
• Maintained good relations with clients and markets through strong interpersonal skills
• Demonstrated record of high performance standards in negotiating and pricing of accounts
• Composed monthly newsletter article and management report