SUMMARY

• I am a professional with approximately 35 years of progressive experience in systems operations and administration.
• I am currently seeking a challenging opportunity in Unix systems administration embracing ever - advancing technologies and encouraging on-going professional growth.

TECHNICAL SKILLS

Hardware Systems: HP Proliant Servers, Confidential Shark and LSI Storage, Confidential Power Series, Confidential p5 HV/HV2, Dell PowerEdge 4400/4600/1800/1850/2650 , Sun SPARCstation, Sun UltraSparc, Sun Enterprise

Storage Systems: StorageTek SL8500, Sun SL48, Confidential 3494 (Tape Library), Confidential DS8K Total Storage System

Programming Languages: Perl, Unix Shell (bash, ksh, sh), Python

Certifications: Sun Competency 2000, AIX 4.3 Systems Administration

Network Systems: TCP/IP, DNS, NFS, FDDI/Ethernet, Fiber Channel, Iscsi

Operating Systems (OS): Solaris, AIX, Windows XP/2000/2003, Red Hat Enterprise Linux 5, 6 & 7, Ubuntu 13, SuSE Enterprise Linux 9 - 11, VMWare ESX, Docker

Applications: Samba, Adstar Distributed Storage Manager (ADSM), Confidential Storage Manager (TSM), Confidential Netview 7.1.4, Legato Networker, Confidential Director 4.1, Confidential Remote Deployment Manager 4.1, Apache Tomcat, Net-SMNP, Nagios, Zabbix, Veritas NetBackup 5.x & 6.x, MySQL, LDAP, Automount, CommVault Simpana 8.0, Confidential Storage Productivity Center 4.3, Confidential DCFM 10.4.1

Tools: Salt, Git, Google Hangout, Google Docs, Slack, RPM, Yum, CA Tools, Jira, Service-Now, Remedy

PROFESSIONAL EXPERIENCE

Confidential

System Resource Expert (SRE) Zabbix Admin

Responsibilities:

• Create new scripts to check required attributes
• Create new user parameters for Zabbix
• Add to existing salt structure and issue “git pull” requests when updating environment
• Create and utilize bash and Python scripts as needed
• Perform system administration tasks on Ubuntu 12 and 13 Unix systems:
• Extend file systems and manage space utilization
• Install packages, OS updates and patches
• Manage log files and log file pruning
• Create and manager user access to non-LDAP servers
• Follow stringent change management protocols using salt and git tools
• Respond to priority alerts concerning Unix issues
• Interface with ROCC and MSG for all monitoring issues
• Troubleshoot and manage all performance and availability issues to resolution
• Update and manage documentation for system management protocols and procedures
• Provided detailed and customized application health and status reports
• Participate in stand-up calls, TEM meetings and team stand-ups
• Utilized Jira and Slack to maintain constant online communication with remote team and management

Confidential, Austin, TX

Sr. Unix Systems Administrator

Responsibilities:

• Provide night shift support for 24x7 Austin Information Technology Center; both on-site and remote
• Manage file system integrity (Veritas, automount, DNS)
• Provide all aspects of OS support including user administration (server and LDAP) and security
• Identify application and database issues
• Work with other support teams as necessary to resolve cross platform problems
• Provide Level 3 end user support
• Coordinate enterprise-wide projects for problem remediation
• Execute planned system patching and updates using RPM or manual processes
• Provide assistance during all maintenance windows
• Monitor enterprise-wise servers (Nagios, SystemEDGE, log files)
• Troubleshoot and resolve break/fix issues
• Provide on-call support
• Act as transition point of contact for on-going issues
• Update and maintain system administration process and best practice documentation
• Utilize in-house proprietary tools for managing, tracking and resolving emergency issues and communicating on-going situation status
• Follow strict change control processes and provide daily written status reports
• Use CA Tools to open, track and resolve problem tickets

Confidential, Austin, TX

Sr. Unix Systems Administrator

Responsibilities:

• Provide Netbackup administration, monitoring of backups and off-site storage management for all Confidential transactions
• Perform all system administration duties for approximately 50 in-house Unix systems

Confidential, Austin, TX

SAN Administrator

Responsibilities:

• Install, configure and maintain Confidential DS8K Total Storage systems
• Install, configure and maintain Confidential Storwise Storage systems
• Install, configure and maintain Confidential Storage Productivity Center
• Install, configure and maintain Confidential System Storage Data Center Fabric Manager (DCFM)
• Install, manage and monitor all SAN systems in lab environment
• Plan and implement fabric zoning practices for large lab
• Manage change control and issue resolution through Remedy
• Monitor ClearQuest for storage tickets and respond per Confidential policy standards

Confidential, Austin, TX

Unix Systems Administrator

Responsibilities:

• Review and perform change control requests for Internet Banking customers
• Review and perform Oracle Database queries under Project Management requirements

Confidential, Austin, TX

Unix Systems Administrator

Responsibilities:

• Serve as primary focal for backup and monitoring across an extensive multi-platform environment
• Install, configure and maintain Red Hat Enterprise Linux on HP Proliant servers
• Install, configure and maintain SuSE Enterprise Linux on HP Proliant servers
• Install, configure and maintain VMWare ESX version 3 on HP servers which contain Linux and Windows guest operating systems
• Install, configure and maintain AIX 5.0 on Confidential P560 LPARs for Oracle database use
• Architect, implement and manage Zabbix Enterprise 1.6 monitoring solution in an extensive multi-platform environment
• Install, configure and maintain MySQL database for Zabbix Enterprise 1.6
• Manage and monitor systems using Zabbix Enterprise 1.6
• Provide support and maintenance for Veritas NetBackup 5.x & 6.x
• Architect backup solution using CommVault to replace Veritas NetBackup; create cost case, business analysis and executive presentation for solution
• Install, configure and maintain CommVault Simpanan 8.0 backup solution
• Install, configure and maintain LDAP on Linux servers for single sign-on
• Provide LDAP support for Client Services
• Planning and performing of system changes affecting external customer data
• Providing 7x24 rotational on-call support

Confidential, Austin, TX

Firmware/Hardware Tester

Responsibilities:

• Install Unix and AIX operating systems on pSeries in standalone and HMC configuration
• Configure virtual LPARs with Confidential AIX VIOServer
• Utilize HTX, Blast and Perl scripts to run hardware tests and gather output data
• Investigate errors found in testing and trace root cause
• Manage change control and issue resolution through Remedy
• Open and monitor hardware defects (using CMVC)

Confidential, Austin, TX

Web Hosting Systems Administrator

Responsibilities:

• Create and maintaining host sites for customer data
• Perform setup, RAID configuration, OS installation, testing and on-going administration of Dell PowerEdge server equipment
• Install, configure and maintain MySQL on Windows in a master-slave configuration for webhosting failover
• Manage the implementation and support of a Linux-based system monitoring tool
• Plan and perform system changes affecting external customer data
• Document and track outstanding issues to completion
• Provide 7x24 rotational on-call support

Confidential, Austin, TX

Educational Technical Course Developer

Responsibilities:

• Create and update educational course materials for Confidential products
• Utilize a test lab to become a subject matter expert on Confidential products
• Create web-based training materials utilizing Macromedia Dreamweaver Studio MX suite
• Create instructor-led education materials using FrameMaker 7.0
• Maintain Unix and Windows desktops and servers in accordance with Confidential Security Standards
• Provide technical input for Confidential On-Demand Operating Environment education team

Confidential, Austin, TX

Solaris Systems Administration, Team Lead

Responsibilities:

• Lead a team of systems administrators in providing end-user support for a diverse environment including a large network, multiple servers, desktop systems and high-end peripherals
• Install and administer software applications and equipment
• Lead the architecture and implementation of a Confidential -based backup system
• Plan and coordinate area-wide system changes and installations
• Handle prioritization and delegation of workload to team members
• Track outstanding issues to completion
• Maintain software license information
• Coordinate hardware and software planning and procurement for division
• Interface with external vendors, corporate buyers, and other support teams

Confidential, Austin, TX

Responsibilities:

• Serve as transitional lead for large external customers
• Architect and implement innovative and efficient backup and recovery solutions
• Coordinate workload and schedule with project management teams
• Provide assistance in recovering critical data
• Develop and test disaster recovery plans
• Remotely administer a large bank of Unix-based ADSM servers
• Manage change control and issue resolution through Remedy and customer-specific tracking tools

Confidential, Austin, TX

Responsibilities:

• Provide network, server and SUN desktop support to end-users
• Install software and equipment
• Troubleshoot network and software problems
• Maintain archival system
• Ensure usability for peripherals including plotters and printers
• Interface with peer support teams

Confidential, Houston, TX

Systems Engineer Phase III

Responsibilities:

• Provide SUN desktop support to end-users
• Install software and equipment
• Troubleshoot and resolve network problems
• Ensure system security
• Work as a team member to provide server support to the site

Confidential, Bryan, TX

Network Operations Specialist; Shift Supervisor

Responsibilities:

• Monitor multi-platform systems and networks
• Ensure operational security of systems
• Provide end-user support
• Manage technicians

Confidential

Student Worker Technician

Responsibilities:

• Operate and maintain peripheral equipment, including: printers, micro-fiche reader/printers, plotters and laser graphics equipment