SUMMARY

• Accomplished IT professional with demonstrated success implementing strategic IT initiatives which improved business functions.
• Technology savvy individual with extensive experience installing, managing, and troubleshooting network systems especially Windows, ImageRight, Policy Decision Rating System and Microsoft Exchange.
• High energy and effective troubleshooter with ability to manage time and priorities efficiently with a keen ability to provide end user technical support.
• Multi - talented with good all-round technical skills and the ability to develop and maintain close working relationships with team members, consultants and vendors.
• Received promotion to Senior Network Manager from Assistant Network Manager in 2007. Spend 70% of time on hands on work and 30% time on management.
• Received promotion to Assistant Network Manager from Senior Network Administrator in 2006.
• Consistently Received Performance Monitoring ratings as Exceeds/Meets Expectations from 1986 to 2013.
• Implemented Citrix Client/Server support for vendors (Qualcare). Install Citrix client on 10 desktop so users can access Client applications using Citrix.
• Implemented AirWatch Enterprise Mobility Management for secured emails.
• Implemented DataMotion SecureMail solution to send important documents via encrypted email.
• Implemented Netware Appliance System for central storage of data, one each in NY and NJ office.
• Replicated 18 TB of data over WAN with minimal user impact. Reducing cost of individual file server, storage space, backup devices and enabling Disaster Recovery readiness.
• Deployed Commvault Email Compliance, Archive and Backup system in 2012 ensuring critical litigation readiness.
• Deployed Palo Alto network device for Internet, Firewall and VPN in 2012.
• Implemented Riverbed Appliance to optimize bandwidth between remote branches as well as replication between Netware Appliance.
• Migrated to Active Directory 2008-R2 and Deployed Microsoft Windows 7, Microsoft Office 2010,
• Migrated to Exchange 2010 along with designed DAG for disaster recovery option.
• Established Business Continuity/Disaster Recovery planning and testing of key Applications like, Exchange 2010, Policy Decision Rating and Image Right Content Management work flow systems.
• Deployed and Maintained Content Catcher - email security for business since 2006.
• Maintained Microsoft SQL server 2000, 2005, and 2012.
• Implemented WAN using Sprint Global Multiprotocol Label Switching (MPLS) for secure access and network flexibility.

• Windows 2012 and 2008 R2, Windows 2012, Exchange 2010.
• Netware Appliance Storage Filers 7.x/8.x, VMware 3.x/4.x/5.x, Microsoft SQL 2005 - 2012 Server.
• Planning, Deploying, and Managing Microsoft Exchange 2010 Unified training.
• Microsoft ISA and Forefront server administering training.
• Administering and Maintaining Microsoft SQL Server 2012 training certificate.
• Gigabit Ethernet, FDDI, Token Ring, TCP/IP, IPX/SPX, DHCP, DNS, PPTP, PPP, SNMP, SMTP
• Gateways, Frame Relay, ISDN lines, bridges, multiplexers VPN, SNMP, SMTP
• Windows 7, Windows 8.1, Air Watch, iOS, Android

PROFESSIONAL EXPERIENCE

Confidential • New York, NY

Senior Network Manager

Responsibilities:

• Directed the team to maintain and troubleshoot IT hardware and software including servers, peripherals, network nodes, terminals and wiring.
• VMWARE, WAN, LAN, Exchange and Active Directory. Monitored and maintained infrastructure stability and security.
• Administer Policy Decision Rating Systems by Insurity which consist of Test, Pre-Production and Production environment.
• Administer ImageRight document and workflow system by Vertafore.
• Evaluated IT infrastructure and contributed to design of data center architecture across five branch offices with remote field employees. VLANS, WAN, Routers, Palo Alto Devices, riverbed Appliance.
• Mentored and trained network support team in IT infrastructure, application, administration and support.
• Developed and managed relationships with service providers, consultants and vendors to ensure that the IT Infrastructure is resourceful and meet the business requirements.
• Netware Appliance, Riverbed Appliance, Palo Alto, Trialworks.
• Established procedure for measuring and optimizing application performance and lead recovery actions after system failures.
• Developed, maintained and tested disaster recovery plan for Email, Policy Decision Rating system and ImageRight.
• Established budgetary requirements, maintained equipment inventory and managed hardware life cycle to ensure that the infrastructure keeps up with business demands.
• Managed Purchasing, Microsoft Licenses, Renewal Hardware, Software and smart net contracts.
• Manage, maintain and troubleshoot Windows 2008-R2 DHCP/DNS servers, inclusions of multi Vlans Scopes, and DNS records. Manage and maintain NY/NJ Windows 2008-R2 ISA Palo Alto and Riverbed Appliances.
• Support AS400/Wins.
• Maintain all print servers, desktops, laptops, network printers, mobile devices.

Confidential • East Hanover, NJ

Network Administrator and LIMS Supervisor

Responsibilities:

• Implemented and Managed Laboratories Information Management System by Waters
• Supervise and approved all Software and Hardware Validation required by FDA
• Daily and weekly backup of LIMS using WORM (Write Once Read Many) drives as per FDA requirements and guidelines.
• Created and validated automatic calculation system for Laboratories raw data calculation, saving $550,000 per year at Sidmak in 1992.
• Remote control all end users machines and install apps and resolve problem tickets
• Deploy all Ghosted images on all desktops/laptops, and support end users machines
• Troubleshoot of desktop and laptop, blackberry enterprise, configure all applications, VPN, printers,
• Resolve all connectivity issues for email, VPN, locked accounts, printers and all desktop related issues.

Confidential • Whippany, NJ

Network Technician

Responsibilities:

• Installed and configured Windows and Unix workstations
• Installed, configured and maintained MS DOS, and Windows PCs
• Maintained user security, IE: adding, removing, setting disk quotas, limiting access, etc.
• Installed, configured and maintained network and local printers
• Installed and configured dialup networking, logging onto Novell.

Confidential

Business Associate

Responsibilities:

• Maintained client daily accounting books.
• Audit accounting books, business receipt and transaction logs at client’s site.
• Maintained account payable and account receivable
• File income tax application on behalf of clients.
• Follow up with Income Tax department.