OBJECTIVE:

• To play an important role in an organization by taking on challenging IT projects using a combination
• My strong systems engineering and systems administration background and skills
• My thorough knowledge of software packaging, testing, certification and deployment
• My Senior Level 3 systems support experience for production issues resolution
• My expertise of LAN/WAN protocols for administration of Windows servers.

TECHNICAL SKILLS

Operating Systems: Windows XP, 7, Server 2003 & 2008, Unix, Novell Netware (CNA).

Languages: C, C++, Pascal, Visual Basic, Assembly.

Protocols: TCP/IP, DHCP, DNS, NTP.

Databases: SQL, DB2, Oracle.

Other Systems: SMS, SCCM, Active Directory, VB Script, Install Shield, Java, HTML, Visio, VMware, SAN, Backup Exec, MS Exchange, MS Project, MS Office.

PROFESSIONAL EXPERIENCE

Windows Systems Engineer

Confidential, Frederick, MD

Responsibilities:

• Build new Windows 2003 and 2008 servers, install and configure core applications.
• End user data migrations to new locations including active directory updates.
• Creating and configuring print queues as per Confidential corporate standards.
• Windows 2003 and 2008 server maintenance including creating user accounts, applying security patches, capacity planning, scheduling backups and restore requests.
• Installing and configuring web and application servers including core application configuration as per corporate standards.

Windows Systems Engineer

Confidential, Research Triangle Park, NC

Responsibilities:

• Windows server implementation for various internal applications support including the IIS web servers.
• Building Windows 2003 servers and configure IIS applications as per the corporate standards.
• Data migration of Windows servers to the newly built application servers.
• Troubleshooting of IIS related issues in the production environment.

Senior Systems Engineer

Confidential, Dearborn, MI

Responsibilities:

• Responsibilities include team lead for application software packaging, testing, certification and deployment for over 12000 client workstations located all over North America.
• Installed and configured EMC disk arrays for the Windows servers storage using the SAN technology.
• Managed VMware and other virtualization tools, system backups, anti - SPAM systems including security patching..
• SMS packaging of software applications using Install Shield and deployment to the key point users connected to the Ford Network via VPN.
• Successful deployment of Global Client packages including Windows XP and core applications to over 3000 workstations including testing and certification.
• Application packaging using Microsoft Visual Basic scripts and deployment to over 12000 Ford Credit client workstations.
• Provided technical mentoring for less experienced systems analysts and served as technical team lead.
• Migrated over 4000 end users from NT to Windows 2003 by setting up user accounts and print queues.
• Provided Level 3 technical support as a team leader for Windows 2000 and 2003 server administrator issues involved in the data migration.
• Implemented plant floor Exchange and SQL servers at various plants before the servers lease expires in order to make the servers ready for application installation.
• Vendor collaboration as required including management of vendors for technical support and issues.
• Provided escalated support and leads troubleshooting with problem resolution for system software and operating system.
• Customer interaction for escalated issues and problem resolution.

Senior LAN/WAN Engineer

Confidential, Durham, NC

Responsibilities:

• Implemented Dynamic Host Configuration Protocol (DHCP) and Dynamic Domain Name Services (DNS) for over 2500 workstations using automated IP address management.
• Administration of DCHP and DNS servers on Windows NT platform including nightly backups and periodic upgrades as a team leader.
• Administered Unix servers including operating system upgrades, backup and recovery, network device configuration, file system maintenance and systems documentation.
• Evaluate various TCP/IP products for interconnecting main frame to the LAN and recommended the high speed connectivity solution using escon and ATM interfaces.
• Extensive interaction and collaboration with IT professionals such as network engineers, security engineers, and architects.
• Participated in creating local system engineering standards and best practices.

Research Associate

Confidential, Raleigh, North Carolina.

Responsibilities:

• Research work on Personal Communications Systems interface to the Global High Speed Networks.

Associate Programmer

Confidential, Research Triangle Park, North Carolina.

Responsibilities:

• Designed and developed automated test cases for FTP, Remote Logon, Rexec, and Remote Printing for MVS, VM and OS/2 using C.
• Served as technical consultant for Confidential external and internal customers for the resolution of high severity problems associated with TCP/IP.

Software Engineer

Confidential, Raleigh, North Carolina.

Responsibilities:

• Designed and developed self diagnostics for the Confidential printer.
• Designed SNA protocol handler for an Intelligent Print Data Stream graphics printer.