SUMMARY

• 9+ Multi faced experience with specialization in System Administrator Virtualization. Ability to manage Incident Management and Problem Management. Extensive experience in providing end user Support.
• Having Experience on Windows 2008r2 & 2012 r2 servers Active Directory administration, Experience working with Hyper V & MSCS Clustering. Troubleshooting the Remote Connectivity related issues SCVMM r2 consoles.
• Trouble shooting the Remote Connectivity related issues by using DS View, HP ILO.
• Configuring user permissions, disk quotas, shadow copies to the users, groups and for other objects. Knowledge of backup and restore data on tape cartridges. Maintaining & Managing User Profiles (Local, Roaming, Mandatory).
• Windows Azure Infrastructure As A Services (IAAS Platform). Creating cloud service, Virtual Machine Creation in Azure Portal. Server Administration such as Setting up Infrastructure for project teams based on the
• Regions and environments like Production/UAT.
• Providing Remote support for 2000+ MS owned Physical/Virtual servers comprising of
• Windows 2008r2/2012 r2 Operating System with Roles like Application, SQL, Web and
• File servers hosted in various Data center’s across the world.

TECHNICAL SKILLS

Administration: Azure, VMware, Azure Portal, IBM Websphere, Tomcat, Apache

Operating Systems: Win 2000, HP - UX 11i, AIX, IBM AS/400, iSeries, Linux,Z/OS

Programming: Java, XML, XSLT, JNI, MQ Series, HTML, DHTML, JavaScript, LDAP, JDBC, VBScript, SOAP, Perl, IIS, ASP, JSON, NetObjects Fusion, C#, REXX

J2EE Technologies: EJB 2.0, Servlets, JSP 1.1 (tag libraries), JMS, Struts 1.0.2/1.1.

Scripting Languages: UNIX, Perl, JavaScript, Bourne/Korn, JCL, Jython.

Tools: MS Office, Resource Analyzer, Log Analyzer, Changeman, BMC, Strobe Microsoft Visual Studio, Big-IP F5, Netegrity, HP SiteScope/BAC, Siteminder, Wily Introscope, BMC Patrol, SQL*Plus, WebSphere MQ 5.X, Visio 2000, Microsoft Project 2000, HP PPM, Business Objects, Crystal Reports, Eclipse, Net Beans, Apache ANT, Apache Maven, Shell, Batch, Perl, Python, Jenkins, AntHillPro, HP Service Manager

Web Servers: Apache, iPlanet, IIS, IBM HTTP Server.

Version Control Tools: Github, Nexus, Sub Version

Other Tools: XML SPY, HTML, DHTML, CSS, LDAP, Splunk, Tidal, Tealeaf, Sitescope

PROFESSIONAL EXPERIENCE

Confidential

Systems Engineer

Responsibilities:

• Participate in Scrum grooming sessions & gather infrastructure requirements from Development teams/business & analyze them.
• Microsoft System Center Configuration Manager (SCCM) 2007 deployment on various environments.
• Microsoft SCCM package creation and task sequence advertisements.
• SCCM manifest creations and imports of variables.
• Windows Server 2003, 2008 R2 installation, deployments, troubleshooting and automation.
• Windows Server 2008 Hyper-V virtualization configuration for servers.
• Monitor ticketing system for new tickets and work-items. Update existing tickets. Maintain hardware inventory control in ticketing system.
• Proactively monitor systems health by physically inspecting environment and utilizing provided tools such as SCOM, What’s up.
• Troubleshoot server hardware and software issues and escalate accordingly.
• Assist as part of a team in building and managing lab environments with complex settings, configurations, topologies and equipment including servers and various network elements.
• Network troubleshooting in complex environments, VLAN configurations, port trunking.
• Assist in development, improvement and maintenance of imaging, deployment solution.
• Administer multiple disjoint Active Directory Forests, Domains, DHCP, DNS and various other Infrastructure services. Trust relationships setup, dcpromo and decommission of AD.
• Updates, patching and software installations via group policies (GPO)
• Racking and patching equipment as needed.
• SAN (storage area networks) and DAS (direct-attached storage) and associated HBA’s (both SCSI and Fiber-Channel) plus Windows Storage server with iSCSI connections.
• SQL Server installation, clustering configuration for Windows Server 2008.
• Power shell automation for creation of virtual servers to vhosts.
• VMware mixed mode support environment customer test environment.
• BCD Inc. - Windows Systems Administrator
• Managed systems configuration and maintenance, problem troubleshooting, system and program security, applications and program management, planning and directing upgrades, and testing operations to ensure optimum system functionality.
• Provided design, implementation, administration and support of Windows 2000 Active Directory and Windows NT legacy domain.
• Architected, installed and maintained Windows NT server solutions for both production and development environments.
• Managed the Help desk & Desktop Support team which supported Windows 9.X, 2000, XP, Vista and Windows 7 along with the MS-Office including mail services.
• Investigated new technologies, software, patches, and security packages, which will improve system performance and systems administration procedures.
• Worked on AWS Infrastructure migration, automating server installs and rehydration scripts.
• Knowledge on creating Hyper V VM’s.
• Configured Splunk Indexer and Forwarder for monitoring.
• Created different Sites on IIS.
• Maintained different Web gardens for IIS sites
• Created and worked on different IIS roles and authentication.
• Handling escalated issues and closing the Incident with in the SLA
• Experience working with MSCSS Clustering.
• Support and Respond On Call site to site for end user issue.
• Security patching of VM's on monthly as part of Patch Management.
• Responsible for tracking of all scheduled outages and maintenance activities like Data
• Centre migrations, Storage migration, Hyper V migrations, VM host maintenance movements, power outages, Patching…etc. and communicating to stakeholders upfront with appropriate notifications. This will help them to inform customers well in advance about the outage and put their servers in maintenance mode.
• Coordinated with different Application teams for getting the downtime required for all the scheduled activities on servers as per the schedules.
• Worked on F5 configuration for creating irules for Internal and external websites.
• Creating the virtual pools and VIPS on F5 and applying to the websites as per requirements.
• Worked on GTm and LTM configuration and design for Appplication availibility
• Worked on issues regarding Upgrade IPAK, RAM/Storage upgrade, Rebuild OS and many more.
• Create and update a handbook with technical information on common issues and steps to
• Configuring and managing Virtual Machines using Windows Azure portal.
• Configuring remote desktop to role instance.
• Having hands on experience on HP (OA Onboard Administrator).
• Having hands on experience on HP ILo’s management .
• Setup remote desktop connection for a role in Azure portal and Visual Studio.
• Configuring and monitoring Cloud services.
• Configuring Alert notification in Windows Azure.
• Installing/Configuring Splunk Forwarders on all the production servers & creating respective indexes on Splunk indexers.
• Worked on Splunk Dashboard and created custom alerts for different applications.
• Debug issues in production by searching/analyzing server/application logs using Splunk.
• Work with multiple team and vendors on severity 1 issues and provide Root cause analysis.
• Complaint ticket booking through ITSM & SCSM Incident Management Tool and ITSM
• Change Management Tool.
• Maintaining 100% SLA in supporting Customer issues.
• Microsoft infrastructure architect and technical project manager specializing in globaldeployment, transitions, and migrations to the latest versions of Active Directory, Exchange 2K3

Environment: MS Win2k3,2k8, Azure, Github, CHEF, Ansible Apache-Tomcat 6.x/7.x, WebSphere 8.5, IIS, JDK1.6/1.7, Oracle 10g/11g, Profile, HP Service Manager, SubVersion, HP SiteScope, Splunk, Tealeaf, AntHillPro, UDeploy, Tidal, MS Project/Office 2007/2010, ANT 1.8.x, F5, Alfresco CMS, Maven, AccessCentral, SCRUM methodology, Version One, F5, Microsoft CRM, SOAP UI, MS Outlook.

Confidential - OH

Mainframe WebSphere Administrator

Responsibilities:

• Installation of Websphere 8.5.5 using Installation Manager and SMP/E
• Migration of J2EE applications from 7.0 to WAS 8.5.
• Creation of Cell configurations. .
• Configuring of Vertical and Horizontal Clustering on the Application nodes.
• Implemented Security to the existing WebSphere Cells.
• Work with development teams to identify opportunities for performance optimization within the Mainframe Systems.
• Installed Fixpacks, iFixes, and cumulative fixes to the existing infrastructure and new environment.
• Provide support of mission critical systems and serve as primary point of contact for coordination and resolution of HTTP web server, Websphere application server, and database issues with J2EE applications.
• Created BAR files and deployed them in broker using scripts.
• Created Broker and configuration manager. Setup Broker topology and collectives.
• Perform production backups and recovery of Datasets, ZFS and VSAM files using GDG’s.
• Perform tuning and troubleshooting of Websphere application server, and HTTP web server.
• Creating and deploying broker archive files.
• Develop custom Jython Scripts and ESQL codes for daily operations, computations and mappings.
• Apply Maintenance(Fix patches), Upgrade Websphere application server using SMP/E.
• Develop and Implement custom REXX scripts and JCL jobs for daily operations.
• Working on the transition for IBM Operational Decision Manager.
• Installed, Configured, and maintained IBM WebSphere MQ v7.x, Message Broker v8.x/9.x (IBM Integration Bus (IIB)) on ZLINUX, AIX, Solaris, HP, LINUX, Z/OS and Windows environments.
• Created, Configured, and integrated queue manager/broker objects in support of specific business application requirements.
• Upgraded Fixpacks for MQ v7.5.0.1 to v7.5.0.3 by manual, automated processes.
• Created, Configured and Administered MQ/MB infrastructure for Point-to-Point communication and MQ Cluster setup in Distributed environment.
• Applied Fixpacks, Efixes and Applying CSDs for MQ and Message Broker
• Created, Configured and Administered MQ infrastructure for Point-to-Point communication and Cluster setup in Distributed environment.
• Developed JYTHON scripts to enable the developer audience to configure WebSphere settings in-lieu of the applications, outside of the Admin Console
• Defined channels using SSL s. Designed MQ applications supporting all queue managers that use WMQ Channels with SSL to authenticate and/or encrypt the data being transmitted across the channels.
• Administered multiple operating systems which included clearing queues/modifying object attributes, restarting channels and supporting application development by resolving programming problems with MQI.
• Created Classic/Cluster Sender and Receiver Channels for Communications between the applications.
• Maintain and Administer WebSphere MQ/MB in various environments including systems software, Business applications, and all configurations.
• Implemented backup of the config file systems of the existing WebSphere configuration and automated the batch process using JCL and GDG’s.
• Created PROC's while executing Unix scripts

Environment: IBM z Series, HTTP and APACHE Server, DB2,Windows 2003Server, Java, JCL, SQL, Jython, ESQL,REXX, IBM WebSphere MQ, WebSphere Application Server, Introscope, BMC Mainview for WAS, Tivoli Performance Viewer, IBM SMP/E, IBM WebSphere on z/OS (Versions 7, 8, and 8.5), IBM Installation Manager, IBM WebSphere Compute Grid.

Confidential, Saint Paul - MN

Sr.WebSphere Administrator

Responsibilities:

• Installing Websphere 8.5.
• Migration of J2EE application to WAS 8.5.
• Creation of Cell profile, application node .
• Configuring of Vertical and Horizontal Clustering on the Application nodes.
• Troubleshooting DataSource connectivity issues.
• Installation and administration of Team Foundation Server.
• Created and Configured MQ series objects like Queue Manager, Queue and Channels.
• Handled the maintenance of the WebSphere Application Servers on Windows platforms and setting up of the developing, test, uat, staging and production environments for the ongoing application development.
• Planning, Design, Installation and Integration of WebSphere Application Server Network Deployment 8.5.0.0, IBM Http Server 6.1/1.3.28 and Apache 2.0.47/2.2.1/2.2.17.
• Worked with IBM Support and development teams in resolving issues related to application memory leaks, analyzing java cores and heap dumps using Thread and Heap analyzer tools.
• Migration of Websphere 6.1 Infrastructure to Websphere 8.5
• Completed Performance testing using Heap Analysis, ISA and Open STA.

Confidential, Minneapolis

WebSphere Administrator/Tech Lead

Responsibilities:

• Installation, Configuration and administration of Web Sphere MQ on Solaris, AIX, Linux and Windows NT/2000 platforms.
• Install, configure and maintain Internet and Intranet Applications on WebSphere Application Server6.0/6.1/7.0, HTTP Server on diverse UNIX flavors that includes AIX, Solaris, Linux and Windows Platforms (NT/2000) in a multi clustered high availability environments.
• Created and Configured MQ series objects like Queue Manager, Queue and Channels.
• Handled the maintenance of the WebSphere Application Servers on AIX/Windows platforms and setting up of the developing, test, uat, staging and production environments for the ongoing application development.
• Planning, Design, Installation and Integration of WebSphere Application Server Network Deployment 6.1.0.3, IBM Http Server 6.1/1.3.28 and Apache 2.0.47/2.2.1/2.2.17.
• Worked with IBM Support and development teams in resolving issues related to application memory leaks, analyzing java cores and heap dumps using Thread and Heap analyzer tools.
• Used Wily and TPV Performance tools for monitoring and tuning the WebSphere environment like configuring Heap size, Thread pool size, Session Management, connection pool size, etc.
• Hands on experience in using CA Willy Introscope Workstation, Investigator for monitoring and management module editor to set the introscope monitoring configuration information like alerts actions and dashboard.
• Applied Fix Packs for WebSphere Application Server 6.1 and hot fixes to various applications and multiple environments as per the change management system request to overcome the functionality and performance issues.
• Troubleshoot problems on the various environments involving the integrations of WebSphere, IBM Http server, iPlanet WebServers, TAM and LDAP.
• Good knowledge in trouble shooting basic network related issues using ping, telnet, netstat, trace route commands and pbrun, umask, soft links commands.
• Expertise in AutoSys standards to produce job definitions that can be migrated from environment to environment with little or no change to the job definition
• Experience in Troubleshooting and Managing Enterprise Application Integration solutions layered upon Complex MQSeries environments.
• Installed, Configured, and maintained IBM WebSphere MQ v7.x, Message Broker v8.x/9.x (IBM Integration Bus (IIB)) on ZLINUX, AIX, Solaris, HP, LINUX, Z/OS and Windows environments.
• Created, Configured, and integrated queue manager/broker objects in support of specific business application requirements.
• Upgraded Fixpacks for MQ v7.5.0.1 to v7.5.0.3 by manual, automated processes.
• Created, Configured and Administered MQ/MB infrastructure for Point-to-Point communication and MQ Cluster setup in Distributed environment.
• Applied Fixpacks, Efixes and Applying CSDs for MQ and Message Broker
• Created, Configured and Administered MQ infrastructure for Point-to-Point communication and Cluster setup in Distributed environment.
• Defined channels using SSL s. Designed MQ applications supporting all queue managers that use WMQ Channels with SSL to authenticate and/or encrypt the data being transmitted across the channels.
• Administered multiple operating systems which included clearing queues/modifying object attributes, restarting channels and supporting application development by resolving programming problems with MQI.
• Created Classic/Cluster Sender and Receiver Channels for Communications between the applications.
• Maintain and Administer WebSphere MQ/MB in various environments including systems software, Business applications, and all configurations.
• Lead role in performance testing and tuning the applications performance emphasizing on JVM heap size, CPU utilization, JDBC connection pools, Garbage Collector, Web container threads, Servlets performance, response time alerts and thresholds.
• Assisted in several thread dumps and heap dumps analysis using IBM Thread analyzer and IBM Heap Analyzer.
• Implemented security using LTPA and LDAP for WebSphere Application Server.
• Created documentation for installation, configuration and troubleshooting. Which are useful for OSS team during on call support.
• Provided on call support by 24x7 shift rotation basis and monitored trouble ticket queues to attend user and system calls.
• Actively developing Scripts in C# using.net framework as part of re-coding project for Finance application.
• Setting up the Symphony Grid computing environment for application functionality.

Environment: Websphere Application Server 6.1, IHS Webserver 6.1/1.3.28, WebSphere MQSeries 5.x/6.0, UNIX, AIX, Solaris, Visual Source Safe, WSAD, Wily Introscope 8.2.3, Tivoli Enterprise Portal, XML, Oracle 9i/10g, Windows 2000/2003/XP, Symphony Grid, Finance applications on C# and Perl

Confidential

WebSphere Administrator

Responsibilities:

• Expertise in installation of WebSphere Application Server (Base/Network Deployment) on different Unix Platforms (AIX/Linux).
• Installation of WebSphere Network Deployment versions 7.0/6.1/6.0 in various production environments and test environments.
• Experienced in Applying fix packs and ifixes for WebSphere as suggested by IBM.
• Installation and configuration of plug-in files and Web Servers.
• Experience in problem tracing, Websphere log file managements and trouble shooting of problems related to the applications deployed on WebSphere Application Server.
• Responsible for Supporting priority one and two outages and investigate all aspects of the event until it is resolved or an escalation is necessary.
• Installation, Configuration and administration of Web Sphere MQ on Solaris, AIX, Z/OS and Windows NT/2000 platforms.

Confidential

Websphere Administrator

Responsibilities:

• Responsible for installation and configuration WebSphere Application Server
• Responsible for installation of IBM HTTP Server
• Configuring WebSphere Application Server on multiple platforms for both horizontal and vertical scaling for Work Load Management.
• Creation and setting up new WebSphere Application Servers in a clustered environment.
• Deployed and trouble shoot the new Enterprise J2EE applications in the shared WAS environment
• Configured of JDBC Providers, Data Source, Virtual Hosting, Global Security, SSL, LDAP
• Written shell scripts to automate the build process
• Problem Determination through the use of log files and rectified the problems or interacting with IBM support to solve problems
• Worked on WSCP scripts and shell scripts to automate the maintenance process of the WebSphere and used XML Config tool for backing up WebSphere configuration
• Created IBM Problem Management Records (PMR) to report WebSphere Application Server problems.

Confidential

Technical Support Officer

Responsibilities:

• Administering the problems related to windows 2000/2003 domain controllers, DNS, DHCP and Print server.
• Windows 2000 Active Directory domain creation, installing additional domain Controller
• Establishing trust relationship
• Disk Quota implementation, Group Policy & System policy implementation
• User Creation and Maintenance in Exchange server
• Handling the User Mail’s for MS Outlook in Exchange server (5.5 and 2003)