Solution Engineer Resume
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Baltimore, MD
TECHNICAL SKILLS
Hard Skills: Python, C++, Azure, SQL, Linux, Jira, AWS, GIT, Microsoft Excel, Javascript, Matlab, Jenkins, Windows, Sharepoint, Visio, Jira, ThingWorx
Soft Skills: Dealing with ambiguity, Time Management, Project Management, Collaboration, Customer Relations, Root Cause Analysis, Working in a Startup Environment
PROFESSIONAL EXPERIENCE
Confidential
Solution Engineer
Responsibilities:
- Work with business users to identify, design, and construct solution prototypes and pilots, and then manage those pilots from start to finish.
- Using our tools, you can manage and execute enterprise - level customer projects.
- Develop and implement solutions in collaboration with clients and partners.
- Build and develop connections with customers while providing continuing technical assistance.
- Contribute to the development, improvement, and cooperation of internal processes.
- Act as a technical liaison between customers, service engineering teams and support
- Internally represents the customer's voice to the product and technical teams.
- Knowledge of the industry - performance management, scalable solutions, and approaches
Confidential
IIoT Engineer
Responsibilities:
- Responsible for conducting analysis of transition planning, intelligence information requirements, and developing architecture baselines.
- Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
- Responsible for supporting existing applications, developing new features for existing applications, and developing new web-based applications.
- Design and implement automated solutions and monitoring tools in collaboration with developers, the testing team, and peers.
- Creates comprehensive technological solutions that fulfill standards and influence future development and operations.
- Documents and demonstrates solutions by developing programs, diagrams, charts, code comments and clear code and prepares and installs solutions by determining and designing system specifications, standards, and programming.
- Responsible for supporting existing applications, developing new features for existing applications, and developing new web-based applications.
- Manage internal release process for a Product. Includes coordinating with the organization to develop and launch a Product on time and on budget
Confidential, Baltimore, MD
Data Analyst/Technical Support
Responsibilities:
- Designed and maintained databases
- Created configurable reports that organized business transaction details
- Trained Troubleshooting skills with network protocols such as DNS, TCP/IP, SMTP & SNMP and Administration of networking devices such as Routers and switches.
- Proficient in System administration, System planning, coordination, commissioning, setting up security hierarchy and capacity planning.
- Monitoring and administering CentOS servers and RedHat Linux servers while performing Installations of Patches, Hardware, software, and Firmware upgrades.
- Worked on MySQL, HTML5, AJAX, JavaScript, CSS3, and WordPress on Windows and Linux operating systems.
Confidential
Technical Support
Responsibilities:
- Evaluating system potential through assessing compatibility of new programs with existing programs
- Develop skills to communicate with IT pros who specialize in Systems/Software Design and Computer Programming and Evaluating system potential through assessing compatibility of new programs with existing programs
- Improving existing programs by evaluating objectives and specifications, reviewing proposed changes, and making recommendations and Maintaining system functionality by testing computer components
- Achieving computer stem objectives through collecting relevant data, identifying, and evaluating options and suggesting a course of action
- Maintained client confidence by keeping their information confidential and Preparing reference material for users by drafting operation instructions
