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Network Administrator Resume Profile

East Petersburg, PA


  • Utilize skills and education to solve complicated technological issues with the simplest solution possible.

Qualifying Highlights

  • Software: Active Directory, Adobe Flash/Premiere/Photoshop/Dreamweaver, Citrix, CommVault, Exchange 2010, Group Policy, LogMeIn, Microsoft Office 2003/2007/2010, Norton Ghost, Remote Desktop, VNC, application and OS installation, website design and maintenance, database design and implementation.
  • Hardware: AS400, computer repair, maintenance, networking, Virtual Machine, Winterm.
  • Operating Systems: Windows XP/Vista/7/8, Windows Server 2003/2008/2012, Mac OS X, Linux, Android, Blackberry, iOS.
  • Programming: PowerShell, Batch/DOS, C , JAVA, HTML, PHP, MySQL, and more.
  • Customer service, detail-oriented, patient, persistent, quick learner, self-driven.

Professional Experience


Network Administrator

  • Active Directory - Creating, changing, and removing network accounts for employees. Creating, securing, and evaluating thousands of security resources.
  • CommVault - Scheduling, maintaining, creating, and troubleshooting backups for more than 300 servers.
  • DHCP - Creating, moving, removing, and changing DHCP reservations for printers and other devices.
  • Good for Enterprise - Creating, managing, removing, and troubleshooting user mailbox access from mobile devices.
  • HP LTO5 Tape Libraries - Loading, unloading, storing, cataloging, and troubleshooting backup tapes.
  • Microsoft Exchange 2010 - Creating, changing, removing accounts and SMTP addresses for more than 5000 mailboxes, and managing the mail servers.
  • NTFS Permissions - Managing file access for thousands of users and thousands of security groups.
  • PowerShell Scripting common tasks to automate and simplify processes with graphical user interfaces.
  • Printers - Creating, installing, and configuring HP and Canon printers. Managing the printer servers and policies for more than 1500 printers.
  • ProofPoint - Configuring, maintaining, and troubleshooting email archives.
  • Procedures - Creating, updating, and maintaining written procedures for all tasks.
  • Servers - Configuring, securing, and maintaining more than 1000 servers.


Help Desk Technician

  • Troubleshooting a variety of computer, network, printer, telephone and Blackberry issues.
  • Unlocking, changing, and checking network accounts in active directory.
  • Reset passwords for network accounts, Blackberries, bank programs, and bank websites.
  • Entering, tracking, and assigning issue tickets to various departments of Information Technology, Human Resources, and Security Administration.
  • Processing forms for equipment requests, access changes, and employee updates.
  • Place service requests for printers for issues not resolved by remote assistance.
  • Providing support for Microsoft Office 2010 in an enterprise environment.

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