Build TechnicianÂ Resume AZÂ - Hire IT People

SUMMARY:

I am a self - directed, goal-oriented Engineering professional seeking position within the Networking and Linux Administration fields.
I also have proven experience with racking and setting up servers used within the lab and production environments.
I have knowledge of desktop, server, printing devices, an extensive troubleshooting and QA experience with embedded systems as well as application support.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, AZ

Build Technician

Responsibilities:

Set up and tested IPoIB fabric network with no prior experience in less than 2 weeks
Succeeded in challenge with the setup of Ceph storage cluster in a team effort
Setup and configured servers for a Swift storage cluster achieving a 25% reduction in time to test.
Increased efficiency and reduced redundant cabling for networking datacenter KVM management
BIOS and 10Gbit NIC NVM/PHY updates for a reduction in lead time
Proven 10Gb SFP+ end to end performance tester

Confidential, Phoenix, AZ

Sr. Solutions Support Engineer

Responsibilities:

Support software and hardware issues with Residential Gateways and the proprietary CMS/ECO ACS systems toward a 63% reduction in incoming tickets
Provide cradle-to-grave resolution of customer issues with no SLA impacts over 3 years.
Reduced backlog of issue ticket by 75%
Managed TAC knowledge base developing web based support material.
Responsible for set up and configuration of lab servers for application installation; act as administrator after configuration has been completed.
Construct Method of Procedures (MOP), Technical Bulletins and other documentation as requested by major telco partners. Achieved 95% first pass acceptance.
Proven experience with SQL queries in SQLplus environments
Work with Hosted (Remote Bare Metal and VM) and AWS environments to support the ACS solution carried on RHEL 4,5 and 6 or CentOS host.

Confidential, Phoenix, AZ

QA Test Engineer

Responsibilities:

Assemble bug reports for Development Engineering, which provided effective feedback and produced a quality product for the client, which led to an acceptance rate of 95%.
Team with Development and Sales Engineers to compile effective and accurate Product and Customer Requirements Documents; improving the acceptability of the software for the client.
Interface with the Automation Software Engineer, creating more efficient testing procedures and programmed new methods of testing; improving automation testing time between 10-30%.
Producer of the final Release Notes for software packages to the major client; providing the client with concise contents, which exceeded their expectations.
Create and develop comprehensive functional acceptance test plans and procedures based on customer requirements and design specifications.
Engineer and perform connection troubleshooting on LAN/WAN systems for Systems testing on xDSL modem hardware.