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Customer Operations Coordinator Resume

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Alton, IL

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SUMMARY:

I am an administrative professional seeking a role where I can utilize my extensive background in general office duties including Human Resources and Payroll. I have a working knowledge of Microsoft Word, Excel, Outlook, SAP and E - Verify. I am energetic and eager to demonstrate my exceptional organizational, confidentiality and communication skills.

PROFESSIONAL EXPERIENCE:

Confidential, Alton, IL

Customer Operations Coordinator

Responsibilities:

  • Regional HR support for 3 mills
  • Responsible for onboarding new hires and personnel status changes
  • Administer payroll weekly
  • Coordinate and track all leaves (Vacation, FMLA, STD)
  • Ensure all payroll deductions/corrections are processed correctly and timely
  • Issue and maintain security badges
  • Maintain employee records, seniority, vacation and personal holidays
  • Prepare absentee reports
  • Coordinate Open Enrollment

Confidential, Alton, IL

Operation Support Specialist

Responsibilities:

  • Maintain employee records, seniority, vacation and personal holidays
  • Code and key payroll, correct earnings as needed
  • Prepare absentee and payroll reports
  • Process insurance benefits enrollments/changes
  • Coordinated Service Award Program
  • Processed purchase orders
  • Issue security badges
  • Order office supplies, greet visitors, customer service calls

Confidential

Aviation Administration

Responsibilities:

  • Maintained aviation manuals, processed air craft purchase orders, and other office duties
  • Sailor of the Month - 1985
  • Honorable discharge

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