SUMMARY:

• Dynamic administrative professional with 7 years of experience in positions of increasing responsibility. Seeking a challenging position to support the growth and profitability of an organization, gain more knowledge, and broaden my potential.

TECHNICAL SKILLS:

• Highly effective organizational, oral and written communication skills
• Proficient in Microsoft Excel, Word, and PowerPoint
• Skilled at SAL systems including Outlook, AS400, Velocity, Data Warehouse
• Energetic, enthusiastic, responsible and personable
• Analytical with great attention to detail
• Easily adapt to change and able to work with little or no supervision
• Thrive in competitive, challenging environment, self learner
• Efficient, responsible and hard working
• Accustomed to coordinating and completing office projects
• Able to represent your company with dignity and professionalism

PROFESSIONAL EXPERIENCE:

Confidential

Consumer Relations Specialist

Responsibilities:

• Analyzed and measured most consistent consumer concerns.
• Coordinated focus groups with our consumers with highlights of their feedback.
• Assumed responsibility for SAL Solution updates and maintenance for CIC to use as guidelines.
• Disseminated period review of Customer Contacts. Provided brief overview of reporting.
• Established a process and format to provide a weekly review of product complaints.
• Responded to and closed all CIC (consumer interaction center) cases that were directed to Corporate Customer Service. Strived to maintain an Open Case Summary that reflected no cases open for more than the “next business day” post receipt. Maintained constant communication with DMs, BUDs, and retailers to resolve all cases.
• Alerted the CIC to any and all SAL events, initiatives and/or situations that may impact customer contact.

Marketing/Advertising Project Coordinator

Responsibilities:

• Provided department support to the Marketing, Advertising, and Label departments.
• Coordinated all travel arrangements
• Produced expense reports on a daily basis for parent company, Confidential .
• Worked closely with PMG (label supplier) on vendor invoices and inventory control.
• Maintained budget tracker for 5 departments.
• Support Social Media via Facebook, Twitter and Consumer Support through the online website
• Coordinated daily department meetings, took meeting notes and completed follow up.
• Participated in weekly one on one meeting with manager to discuss pending projects.
• Set up quarterly onsite meeting with the top 12 retailers.
• Initiated, with the approval of Larry Tyler (VP Merchandising), ad analysis comparing SAL ads to 18 different competitors in various regions and markets around the nation, then followed up with an executive summary.
• Developed strong relationships with field team including DMs, Regional Managers, and BUDs.

Executive Administrative Assistant

Responsibilities:

• Coordinated constant travel arrangement and maintained calendars for several VP’s
• Provided executive support for two Senior Vice Presidents, Steve Harris and Bill Gillispie.
• Produced expense reports on a daily basis for parent company, Confidential .
• Coordinated SAL meetings on daily basis, took meeting notes and completed follow up.
• Responsible for arrangements with ongoing meetings with 43 vendors.
• Coordinated all offsite meetings, including field personnel travel arrangements, agendas, PowerPoint presentations, and meals.
• Assisted “Alliance” (main broker), Bill Loneman (VP Merchandising) and Sal Stazzone (VP Operations), with the integration of Territory Managers.
• Worked one on one with DMs, buyers, and vendors on daily basis.

Confidential, Weldon Springs, MO

Merchandising Administrative Assistant

Responsibilities:

• Provided department support for the Merchandising team.
• Coordinated SAL meetings on daily basis, took meeting notes and completed follow up.
• Assisted the Apollo group with store resets/new store openings by measuring store dimensions and assigning product placement. Maintained contact with DMs and retailers to order necessary equipment for new store openings and store resets.

Forecaster/DemandAnalyst/Sales& Marketing assistant/Production Scheduler/Inventory Controller

Responsibilities:

• Worked one on one with vendors to track sales and seasonality.
• Forecast year over year sales results.
• Created and maintained forecast spreadsheet with sales data.
• Worked closely with Sales Team in the field to assist with vendor relations.
• Provide sales and marketing support for the consumer division product line.
• Filled all consumer sample requests orders.
• Monitor customer POS and replenish their warehouses weekly.
• Coordinate divisional forecast projections with regional sales managers, in order to define and translate customer requirements.
• Monitor orders vs. projections and recommend production adjustments to meet demand, financial goals and acceptable inventory levels.
• Communication on a daily basis with clients, sales and our production team. Constant interaction with the master scheduler, product managers, sales team, logistics and customer service to maintain a precise forecast and timely distribution.
• Assisted sales and marketing team in preparing for truck box trade shows.
• Coordinate the demand process for new product introductions and discontinues with Sales and Marketing. Continual follow - up on production, and shipping.
• Attended daily planning meetings with production.
• Participate in SKU development, planning, set up, reductions and ongoing maintenance with marketing and cost accounting.
• Analyze fill rates, quarterly, for top customers.
• Review negative inventory, open orders, obsolete and slow moving items, forecast consumption and customers POS.
• Adjust the dollarized forecast as needed on all products in order to meet budget.
• Determine production, safety stocks and shipping priorities.
• Maintain accurate client and inventory records: evaluate and enter production orders timely and accurately.
• Monitor customer programs. Provide constant updates and concerns to the sales team.
• Bi-weekly, review top customers', past months' accuracy, current demand and upcoming month's inventory and production.
• Output daily production reports for all plants to maintain orders in house.
• Distributed relief reports daily, to determine any potential backorders.