SUMMARY:

• Proficient with Microsoft office programs.
• Bilingual (English/Spanish).
• Demonstrated commitment to customer service.
• Ability to work under pressure.
• Ability to maintain confidentiality.
• Good time management skills.
• Excellent verbal and written communication skills.
• Problem analysis, use of judgment and ability to solve problems efficiently
• Ability of multitasking in a fast - paced environment while maintaining an emphasis on quality
• Magaya and SAP

PROFESSIONAL EXPERIENCE:

Confidential, Miami, FL

Receiving Inspector

Responsibilities:

• knowledge of the aviation industry, aerospace quality systems, and general principles of aviation safety.
• Compared product with part prints.
• Well versed with on inspection procedures of aircraft systems by following the FAA regulations and guidelines.
• Experienced in the reading 8130, EASA forms and others certifications from manufacturers tags to identify condition of the parts.
• Responsible for inspecting the mechanical assemblies and manufacturing process of aircraft parts and equipment.

Confidential, Miami, FL

Warehouse Supervisor

Responsibilities:

• Arrange domestics and international shipments for customers
• Responsible for preparing documents for ocean and air freights for customs clearance.
• Handled high volume U.S. and foreign customer service duties: export documents, track freight.
• Provided administrative and operational support.
• Prepare export documents and dispatch orders for truckers.
• Daily interactions with U.S. and international customers/agents through fax, verbal or written communication to provide information FCL/LCL bookings.
• Knowledge in TSA forms like in clearance forms 7501 and 3461 for customs

Confidential

Shipping - Receiving/QA/Stock Manager Inspector

Responsibilities:

• Proficient in reading and following written instructions, analysis, and interpretation of working drawings, technical specifications
• Knowledge of utilizing the Fed-Ex and UPS systems
• Ensured that only calibrated inspection tool was used for inspection.
• Compared product with part prints.
• Inspected material or product for damages and follow up findings reports

Confidential, Miami, FL

Air Traffic Dispatcher / DG Specialist

Responsibilities:

• Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
• Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents.
• Direct delivery trucks to shipping doors or designated marshalling areas, and help load and unload goods safely.
• Enter shipping information into a computer by hand or by using a hand-held scanner that reads bar codes on goods.
• Manifest of information of the cargo.
• Preparation and distribution for local and international documentation for Air Cargo.

Confidential, Trumbull, CT

Warehouse Clerk

Responsibilities:

• Examined outgoing shipments to ensure shipments meet specifications.
• Unpacks and examines incoming shipments, rejects damage items, records shortages.
• Affix shipping labels on packed cartons or stencils identifying shipping information on cartons.
• Counts, weigh, or measures items of incoming or outgoing shipments.
• Operate tier lift trucks/hand truck to move, convey or hoist shipments from shipping and receiving platform to storage or work area.

Confidential, Trumbull, CT

Packing Department Team Leader

Responsibilities:

• Monitored daily package production.
• Assist supervisor in daily cycle counting of raw material.
• V erified part numbers and checked discrepancies.

Confidential

Passenger Service and Baggage Service Supervisor

Responsibilities:

• Monitored monthly baggage service expenses and maintained monthly baggage statistics for all stations.
• Assisted passenger in the baggage claims process following company guidelines.
• Meet and cleared international and military in flights in transit.
• Request landing rights for international arrival flights.

Confidential

Passenger Service Agent

Responsibilities:

• Prepared general declaration for outbound international flights.
• Coordinated check-in, U.S. Customs/Immigration registration and final boarding of passengers.
• Calculated and maintained passenger/cargo statistics

Confidential, Stamford, CT

Supervisor of Shipping and Receiving Department

Responsibilities:

• Verify and keep records using company SAP software.
• Prepared incoming and outgoing shipment.
• Determined shipping priorities, work assignments and shipping methods using company guidelines.

Confidential, Stamford, CT

Material Handler

Responsibilities:

• Examined materials received.
• Verified part numbers and checked discrepancies.
• Assist supervisor in daily cycle counting of raw material.

Confidential, Bridgeport, CT

Customer Service Representative

Responsibilities:

• Verify credit limits for increase on customer accounts.
• Contact customer on past due balances.
• Assist customers on lost pin number error with debit or credit cards.
• Compiled and verified records and forms to control issuing, blocking pin numbers.

Confidential, Elmhurst, NY

Customer Service Representative

Responsibilities:

• Prepared and processed more than 150 customer accounts a month.
• Maintained domestic and international client communication on a daily basis.
• Maintained and update documentation on collection files.