It Support Specialist Resume
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New, YorK
SUMMARY
Utilize my skills with IT Operations, and IT Support; to provide an opportunity for professional growth.
PROFESSIONAL EXPERIENCE
Confidential, New York
IT Support Specialist
Responsibilities:
- Provide Tier 2 support and system administration for all Confidential Branches
- Okta Access provisioning for various applications
- SCCM imaging and SSCM USB provisioning
- Run JAMF imaging for MacBook Pro
- Manage IT asset management and reporting
- Mobile Android and iOS device management provisioning
Confidential, Warren, New Jersey
IT Operations Specialist
Responsibilities:
- Handle day to day IT consulting for numerous clients
- Procurement and Asset Tracking
- Network Setup, Project Management, Azure AD support
- Cloud Backup and Cloud Server set up and maintenance
- Microsoft Exchange administration and setup
- Manage client data, analysis and reporting
- Create GPO Policies, and OUs to maximize efficiency
- Windows server 2008/2012, Active Directory, and Remote Desktop services Maintenance
- Network and Fileshare Server maintenance, security, and support
- Telephony integration, set up, and service
- VMware set up, servicing, and training
Confidential, New Jersey
IT Operations Tech
Responsibilities:
- Provide Tier 2 Hardware and software support to over 30+ branches nationwide
- Manage Telephony setup, deployment, and maintenance
- Assist Networking projects and Active Directory Support
- Headed Projects to Migrate Vendors and Systems for New Company migration.
- Manage procurement and Vendor Management
- Run new office network and furniture builds
- Ghost Imaging to improve PC setups
- Administrate functions of Branch Onboarding and Termination
Confidential, Edison, New Jersey
Junior Level IT Consultant
Responsibilities:
- Cleaning and reformatting of Computers and Laptops
- Maintenance and repair of hardware and OS
- Printer and Network repair and set up
- Communicate with clients daily with invoicing and technical issues
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