Security Analyst Resume Research Triangle Park, NC - Hire IT People

SUMMARY:

Proven ability to diagnose and troubleshoot user and host errors and resolve in a timely manner.
Solid background and education in basic and advanced network security protocols as well as intrusion detection and prevention.
Talent for easily learning and applying new technology with well - developed communication and training skills.
Enthusiastic about the evolving technical industry with a goal-driven, continuous learning approach.

TECHNICAL SKILLS:

Environment: s: Windows, Mac OS, Linux-RPM, Linux-Debian

Vendor Technologies: Palo Alto, Fortinet, Cisco, ModSecurity, SonicWall

Tools: End Point Security, Turbocad, M-Files, Wireshark, Intellitactics SIEM, HTML, Snort, KitTTy, SuperSked, ACE, Footprints, ArcSight, Oracle VM VirtualBox, OSI/TCP model, Windows/Linux CLI, PERL, Python, Bash

EXPERIENCE HIGHLIGHTS:

Confidential, Research Triangle Park, NC

Security Analyst

Responsibilities:

Incorporated knowledge of Linux in order to quickly achieve superior reporting
Consistently completed twice the required tickets while obtaining a leading amount of positive customer surveys
Received and handled escalations from our Tier 1 Manilla analysts regarding difficult situations with customers (unhappy about services or reports, or advanced security analysis and explanation)
Assisted in ArcSight migration by creating vendor channels specific to the separate products feeding events to the SIEM, and tuned to show an overview of IDS/IPS incidents in order to better analyze traffic flow

Confidential, Dallas, TX

PC Tech / Warranty Manager

Responsibilities:

Played a vital role in Windows 365 corporate conversion and implementing Norton Antivirus.
Developed a database to effectively track warranty customers to provide more efficient service.

Confidential, Flower Mound, TX

Floor Supervisor

Responsibilities:

Repaired self-checkout machines when hardware issues occurred, assisted store transition to Quevision and drafted schedules in SuperSked.
Recipient of 2011 Food Sales Association Scholarship

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Security Analyst Resume

Research Triangle Park, NC

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