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Applications Development & Production Support Resume

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SUMMARY:

Extensive Confidential /iSeries experience with emphasis on software development, service tickets, system conversions and cross - platform database applications.

TECHNICAL EXPERTISE:

  • Programmer Analyst (Full SDLC - both Agile and Waterfall)
  • Systems Programmer
  • Systems Analyst
  • Systems Administration
  • IT Management
  • Ops Management
  • Systems Engineer
  • Database Management
  • Configuration Management
  • Quality Control
  • Confidential /iSeries Systems installation and administration
  • Confidential /iSeries Operations, Hardware Management Console (HMC)
  • Confidential /iSeries System/Data conversion ( Confidential <>any platform)

TECHNICAL SKILLS:

Languages: RPGILE, RPGFree, RPG400, RPGIII & II, CL, ZPL, Visual Basic, ACCESS, EXCEL, SQL, Embedded SQL and External SQL Procedures; AS/400 utilities (DBU, DFU, Query, SDA), SYNON, EZVIEW, WORKSPACE, Crystal Reports, SEQUEL Viewpoint

ERP Applications: Sapphire, MAC-PAC, Confidential, JBA System 21 & JBA AURORA, Lawson-S3, PkMS, Kronos, INCONTACT

PROFESSIONAL EXPERIENCE:

Confidential

Applications Development & Production Support

Responsibilities:

  • Develop new applications for Order Entry, Purchasing, Inventory Control, Receiving, Distribution, AR and AP.
  • Respond to Service Tickets as received.
  • Develop Business Requirements, Functional Specifications and User Test Documentation.

Confidential

Dev Lead/Systems Engineer

Responsibilities:

  • Normalizing INBOUND and OUTBOUND CRM databases for migration to Cloud applications.
  • Upgrading current V5R4 to V7 iSeries.
  • Migrating RPGIII legacy applications to SEQUEL and Cloud applications.

Confidential

Applications Developer

Responsibilities:

  • Maintained customer database and inventory control applications in RPGLE/RPGFree and CL to support direct-to-consumer retail website. Also developing an RPGFree programmer's guide.

Confidential

Application Developer

Responsibilities:

  • Designed, developed and installed new module to allow WEB retail customers to match potential new windows to Confidential energy standards.
  • Worked daily with TOMCAT JAVA development team.
  • Created external SQL procedures to pass data to/from WEB. Created batch FTP applications for engineering.
  • Worked closely with Business Analysts to prepare functional requirements.
  • Used Query and Microsoft Access with ODBC to develop prototype reports in
  • EXCEL for business pre-approval, then converted the prototyped reports into AS/400 applications.

Confidential

Conversion Application Support

Responsibilities:

  • Converted Sales Commissions Module from JBA System 21 to AURORA.
  • Designed and created new applications for additional commission requirements following full AGILE SDLC.
  • Attended daily scrum meetings for the final go live sprint, supporting my assigned tasks to rest of development team. Configuration management maintained through ALDON.
  • Performed unit testing on completed applications and met go-live deadline.
  • Documented all activities per Sarbanes-Oxley (SOX) requirements.

Confidential

Applications Development & Production Support

Responsibilities:

  • Maintaining and developing applications for Confidential in the Adjudication and Adjustments modules.
  • Responsible for solving heat tickets primarily related to Submissions and Notification files.
  • Participated in Agile SDLC meetings as required representing Production Support.

Confidential

Applications Developer

Responsibilities:

  • Developed customer database and inventory control applications in RPGLE/RPGFree and CL to support direct-to-consumer retail website.

Confidential

Programmer Analyst

Responsibilities:

  • Provided full SDLC applications support for both legacy applications and JBA System21 ERP applications.
  • Created system specifications, functional requirements, time and materials estimates and impact statements.
  • Ensured compatibility and interoperability between JBA and legacy applications.
  • Coordinated and performed both unit testing and end- to-end testing.
  • Used Hawkeye and Turnover for configuration management.

Confidential

Programmer Analyst

Responsibilities:

  • Converted Confidential Order Entry system to ORACLE, and installed New iSeries for Manufacturing.
  • Automated FTP transfer process between systems and created side-by-side subfiles to allow for daily confirmation and comparison of data.
  • Created menus and applications to direct users to their designated system/process.
  • Tested and validated conversion including end-user and business reviews, for both old and new systems.

Confidential

Systems Analyst

Responsibilities:

  • Installed new Confidential to replace existing HP system.
  • Conducted staff training in Confidential operations, CL and RPGLE programming.
  • Established Confidential system standards.
  • Created all backup and recovery procedures.
  • Installed/configured JBA System21, IQ Objects, and CorVu4.0. Supported Confidential .

Confidential

Systems Analyst

Responsibilities:

  • Confidential Systems Engineer & Administrator responsible for all hardware and software installation.
  • Collaborated in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
  • Performed cost-benefit and ROI analyses for proposed systems to aid management in making implementation decisions. Installed PkMS and classes in operation and administration of the PkMS applications. Resolved all production issues on 24/7 schedule.

Confidential

Programmer Analyst

Responsibilities:

  • Provided Confidential conversion support (RPG -> RPGILE/IBM mainframe to v.3.7 Confidential system).
  • Provided application support. Supported Confidential and Crystal Reports.

Confidential

Programmer Analyst

Responsibilities:

  • Provided Confidential RPG application support.
  • Created manifest system to interface network shipping data to Confidential distribution system.
  • Assumed Computer Systems Supervisor position when unexpected vacancy occurred until position was permanently filled.
  • Created Confidential programs to automate AP/AR.

Confidential

Computer Operations Manager

Responsibilities:

  • Provided systems & applications support for Confidential client/server in warehousing & distribution
  • Developed system to process returned pharmaceuticals.
  • Developed automated inventory cycle count system.
  • Created mass mailing customer database download.
  • Created Client/Server applications to process convention mailings of sample pharmaceuticals.
  • Created automated Confidential credit card verification programs for processing promotional orders.

Confidential, Nokesville, VA

MIS Manager

Responsibilities:

  • Installed and administered Lawson General Ledger and Asset Management on Confidential system.
  • Installed and maintained POS interface to Confidential .
  • Configured and administered Novell networks between corporate headquarters and 8 remote locations.

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