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Office Administrator Resume

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Denver, CO

SUMMARY

  • Enthusiastic character, eager to bring strong administrative skills to a growing company in need of top - level support.
  • Excellent organization, communication and relationship-building skills.
  • Articulate and friendly with a professional demeanor.

TECHNICAL SKILLS

  • Bilingual
  • Honest, trustworthy and punctual
  • Energetic, friendly and enthusiastic
  • Experience with diverse populations
  • Motivated and productive
  • Organized
  • Interpersonal skills
  • Attentive
  • CRM knowledge and implementation
  • QuickBooks Online
  • Microsoft Office proficiency
  • PowerPoint knowledge
  • Quick learner
  • Responsible
  • Leadership abilities
  • Data entry
  • Multi-tasking
  • Screen and directing calls

PROFESSIONAL EXPERIENCE

Office Administrator

Confidential, Denver, CO

Responsibilities:

  • Managed schedules, organized office functions, and oversaw daily operations of office with 11 employees
  • Prepared daily, weekly, and monthly reports of incoming monies and projections.
  • Prepped and executed payroll bi-weekly through QuickBooks Online
  • Organized all company receipts, and invoices, and reconciled through QuickBooks Online
  • Manage contract and price negotiations with office vendors, service providers and office lease.
  • Organize the office layout and order stationery and equipment+ Maintain the office condition and arrange necessary repairs
  • Assist in the onboarding process for new hires, making sure they are trained properly based on their role
  • Oversaw outsourcing team in the Philippines ensuring work was completed daily and correctly
  • Managed a high-volume workload within a deadline-driven environment
  • Operate telephone switchboard to answer, screen, or forward calls providing information, taking messages, or scheduling appointments.

Receptionist

Confidential, Miami, FL

Responsibilities:

  • Maintained the front desk area in an organized fashion
  • Supported executives and handled extra projects as needed
  • Made copies, sent faxes and handled all outgoing and incoming correspondence
  • Dispersed incoming mail to correct recipients throughout the office
  • Greet clients and visits in a friendly and professional-like manner
  • Answer incoming telephone calls, via a multi-line switchboard, and direct calls to the proper person and/or department
  • Work closely with clients to ensure seamless day-to-day operations as the first point of contact with visitors
  • Monitor incoming calls to understand inquiries and requests in order to provide accurate information
  • Ensure accurate tracking, monitoring and recording of all parking validation entries throughout shift

Hostess/Server

Confidential, Raleigh, NC

Responsibilities:

  • Delivered exceptional, friendly and fast service
  • Managed closing duties, including restocking items and controlled the cash drawer
  • Consistently adhered to quality expectations and standards
  • Answered questions about menu selections and made recommendations
  • Answered phone calls and managed reservations in a fast-paced environment
  • Trained new waiters and hosts on guest service expectations, food handling, restaurant protocols, and safety procedures

Full-time Nanny

Confidential, Raleigh, NC

Responsibilities:

  • Supervised care for two children
  • Organized activities that enhanced children’s physical, emotional and social well-being
  • Engaged with children on an individual basis to build relationships with them
  • Closely monitored children’s play activities to ensure safety
  • Supported Spanish language development through word association and reading
  • Prepared daily meals and snacks
  • Managed light housekeeping
  • Transport children to activities, school and appointments

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