Service Desk Associate Resume
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Alexandria, VA
OBJECTIVE:
To gain experience with a company while utilizing people skills and organization skills, while enhancing the company’s productivity and reputation.
TECHNICAL SKILLS:
- Microsoft Word, Excel, PowerPoint, and Outlook
- Commercial fax, copy, printer, and scanner
- Ability to communicate and problem - solve
- Extensive knowledge in organizing
- Excellent time management skills
- Strong work Ethic
PROFESSIONAL EXPERIENCE:
Confidential, Alexandria, VA
Service Desk Associate
Responsibilities:
- Responsible for handling guest complaints and compliments
- Returning merchandise to shelves
- Accepting returns and exchanges
- Refunding money and maintaining a balanced cash drawer
- Activate gift cards, phone cards and handle requests for money orders
Confidential, Alexandria, VA
Customer Host
Responsibilities:
- Greeting and thanking customers as they enter and leave
- Acting as a visual theft deterrent
- Keeping the front entrance safe for customers
- Checking receipts on large, high value, unbagged items
- Removing merchandise protection devices when the cashier fails to do so
Confidential, Washington, DC
Cashier & Food Prep
Responsibilities:
- Cashiers are responsible to take orders and payment from customers
- Fulfill orders preparing food and drinks while maintaining a clean and sanitized work area
Confidential, Washington, DC
Youth Leader
Responsibilities:
- Assisted in help plan activities for children, which include physical games or sports, arts and crafts and other recreational pursuits
- Makes sure that kids are safe and well behaved while they're enjoying the activity
- Gather paperwork from children and other volunteers. This paperwork usually includes signed permission statements from parents
Confidential, Arlington, VA
Human Resources Intern
Responsibilities:
- Maintains the work structure by updating job requirements and job descriptions for all positions
- Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures
- Completes human resource operational requirements by scheduling and assigning employees; following up on work results
