SUMMARY:

To build a career that offer challenge and growth with opportunities to enrich my knowledge and skills while contributing my best to the organization I work for.

EXPERIENCE/SKILLS:

• Operate an electronic checkout system, makes change, and verifies change fund and amount of currency received during an assigned shift.
• Manage change machines ensuring proper amounts of cash and coins are available.
• Assist customers by answering questions concerning prices, identification, and location of items.
• Count cash and negotiable instruments to prepare an accountability report.
• Manage the self - check-out registers assisting customers in the correct processing of their purchases.
• Change register tape, and clear routine equipment and scanning jams on registers.

EXPERIENCE:

Administrative Support, Hampton, VA

Confidential

Responsibilities:

• Credential physicians and all medical staff
• Maintain clinical staff malpractice, license, and DEA certificates
• Provide administrative support to administrative team
• Provide customer service to patients and visitors
• Provides communication support within the Communications Department assisting with customers and patients
• Maintains leadership calendars and meetings
• Schedule and coordinate travel arrangements for leadership team and reimbursements.
• Assist with various meetings to include taking minutes
• Orders supplies, filing of physician and clinical staff documentation
• Other secretarial/clerical duties as directed
• Schedules and coordinates meetings
• Orders office supplies & stationary
• Coordinates and plans special events
• Create and send out executive correspondence
• Must exercise confidentiality and discretion at all times
• Arranges and schedules meetings for Departmental Leaders
• Crossed trained in Medical Records to assist with transcription
• Assist with budgeting for the facility
• Greets patients and visitors

Certified Nursing Assistant, Newport News, VA

Confidential

Responsibilities:

• Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.
• Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.
• Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints.
• Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information.
• Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.
• Documents actions by completing forms, reports, logs, and records.
• Maintains work operations by following policies and procedures.
• Protects organization's value by keeping patient information confidential.
• Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.
• Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; maintaining licensure.
• Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Document Control Coordinator, Hampton, VA

Confidential

Responsibilities:

• Obtained and tracked Confidential ’s (Certificates of Medical Necessity)
• Worked with physician offices and payers to obtain required medical necessity documentation
• Ensured data entry was entered accurately and in a timely manner
• Obtained oxygen qualifications and testing results
• Provided support to sales team & billing department
• Reviewed prescription orders prior to confirmation
• Worked directly with cpap/bipap team and referrals regarding patient care

Patient Access Rep, Newport News, VA

Confidential

Responsibilities:

• Registered patients that were admitted to ER
• Verified patient demographics, and insurance
• Provided customer service
• Data entry
• Collected co - payments

Medical Staff Assistant, Newport News, VA

Confidential

Responsibilities:

• Credentialed physicians and all Allied Health Professionals
• Maintained physician files (DEA, VA licensure, Ins) etc.
• Worked directly under the VP of Medical Affairs
• Performed background checks
• Verified state license, DEA certificates, & malpractice information
• Performed human resources functions, by verifying past and current employment, education & peer references.
• Coordinated and attending meetings and took minutes
• Assisted with reappointed of healthcare professionals
• Registered patients of all types to include inpatient, outpatient surgery, maternity, & labs
• Verified patient demographics, and insurance
• Provided customer service
• Data Entry
• Crossed trained in hospital bed control, One Day Surgery & Insurance Verification