SUMMARY:

A proven track record to strategically plan and execute organizational goals and improve business processes. Awarded federal proposals based on excellent writing skills and program knowledge. Trained to perform monitoring and compliance activities. Collaborated with subject matter experts and wrote technical articles, reports, brochures, training and instruction manuals.

TECHNICAL SKILLS:

• Microsoft Office Suite; Word, PowerPoint, Excel, Access, Outlook, PowerPoint, and Publish
• Microsoft Project (Project Management)
• PageMaker, InDesign, SharePoint
• Adobe Acrobat, Photoshop, and Illustrator
• Visio

PROFESSIONAL EXPERIENCE:

Grant/Proposal Writer

Confidential, Baltimore, MD

Responsibilities:

• Revamped and created content for website, wrote description for an adolescent treatment program, created Letter of Inquiry (LOI) for submission to the Confidential Foundation of Baltimore, Maryland for funding.

Technical Writer

Confidential, Bethesda, Maryland

Responsibilities:

• Created training materials and user manual, edited website content, and discussed approaches to roll out the Confidential Method.
• Developed public affairs collateral, including news releases, content for website and blog.

Technical Writer

Confidential, Washington, DC

Responsibilities:

• Reviewed engineered drawings and created product instructions manual (how to guide), for a provisional Confidential .

Technical Writer

Confidential, Atlanta, GA

Responsibilities:

• Company sought contracts through the Department of Housing and Urban Development ( Confidential ), to sell local foreclosed properties and provide property perseveration; wrote successful proposals in response to Confidential requests for proposals ( Confidential ’s), collaborated in process improvement and created best practices, performance standards, and financial documents.

Confidential, Washington, DC

Supervisory Housing Coordinator

Responsibilities:

• Managed a Department of Housing and Urban Development ( Confidential ) federal grant; served as point of contact with Confidential officials.
• Created agreements and monitored the performance of sub - grantees to ensure compliance.
• Responded to federal and District government audit findings of non-compliant issues of Confidential ’s housing program and sub-grantee contract requirements; developed corrective plans of action.
• Provided consultation, including interpretation of local and federal housing regulations to District staff, stakeholders and housing developers in the development of affordable, integrated, non-congregate housing for Confidential clients.

Confidential, Washington, DC

Management Analyst, Lead Inspector

Responsibilities:

• Served as Lead Inspector, conducted audit activities of the District government’s housing, public safety, medical, fire, EMS, employment, education, health and human services agencies. Analyzed agencies’ business, program and service delivery systems and processes; conducted site visits, phone, and face-to-face interviews and created matrixes and charts; interpreted federal and District codes and regulations; reviewed grant awards, agreements, applicable District and federal regulations, and other materials to determine agency compliance.
• Created comprehensive presentations, reports of findings and recommendations, management alert reports ( Confidential ), which outlined egregious agency deficiencies and non-compliance, management implication reports ( Confidential ), memorandum of interviews, and memorandum of observations for the Inspector General's signature.
• Reports were also distributed to District government agency heads for review and to congressional leaders.

Confidential, McDonough, GA

Owner, Manager

Responsibilities:

• Managed payroll, inventory and vendor relations; supervised a staff of nine and directed all human resource activities.
• Developed scopes of work; interpreted architectural drawings; drafted and negotiated agreements and served as general contractor during construction phases of food and retail space buildout;
• Managed accounts receivables & payables; produced profit and loss statements.
• Implemented marketing strategies that increased customer base through social media.

Confidential, Washington, DC

Public Affairs Advisor /Technical Writer

Responsibilities:

• Managed the Office of Consumer and Community Affairs involved in the strategic planning, evaluation and implementation of the Department's goals, clinical programs and services to 800+ mental health consumers.
• Created and implemented strategic marketing and communication plans focused on the Department’s therapeutic programs and services. Collaborated with clinical staff and subject matter experts to develop training materials and PowerPoint presentations for workshops and conferences.
• Developed technical reports, brochures, and manuals, articles for newsletters and technical factsheets.
• Reviewed and responded to requests for proposals ( Confidential 's) for foundation/federal program/project support grants.
• Managed federal grant awarded to Confidential for the Department’s housing program for dually diagnosed consumers. Facilitated in the monitoring, implementation and oversight of grants to ensure compliance.
• Created request for proposals ( Confidential 's) and request for information(RFI's); developed measures and performance indicators that ensured accountability and compliance for sub-grantees; reviewed, ranked and selected proposals from sub-grantees; developed statements of work and memorandums of understanding; approved revisions and modifications; reviewed deliverables as specified in the Confidential including monthly and quarterly performance reports; assessed sub-grantees recruitment and staff retention practices and monitored congregate care contracts with agencies and independent providers to ensure that services provided promoted the safety, care, and permanence of consumers and met programs outcomes; conducted site visits, provided guidance and interpretation of policies and regulations to sub grantees; served as point of contact regarding compliancy issues and modifications; monitored project timelines and milestones.
• Developed best practices currently used by all District emergency shelters and providers of homeless services and created a Confidential Best Practices Style Manual.