We provide IT Staff Augmentation Services!

Tier 2 Support Resume

5.00/5 (Submit Your Rating)

Louisville, KY

EXPERTISE AREA:

  • Website Development
  • Microsoft OS Troubleshooting
  • Hardware repair
  • Microsoft Firewall Support/Security Domain Content Management
  • Employee management
  • Cisco (VoIP & Switches)
  • Html, CSS, Java, C#
  • Active Directory
  • Microsoft O ce
  • Help Desk/Repair Support
  • Project Management

TECHNICAL EXPERIENCE:

Tier 2 Support

Confidential, Louisville, KY

Responsibilities:

  • IT technical support/consultation
  • Server support
  • Customer relations/support
  • Ticket management

Account Administrator

Confidential, Louisville, KY

Responsibilities:

  • Microsoft O ce, HTML, and CSS
  • Client domain management
  • Client domain Consultation
  • Team based development and instruction

Systems Operator

Confidential, Louisville, KY

Responsibilities:

  • Asset management
  • Client product management
  • Payout distributions
  • Software Distribution

We'd love your feedback!