Tier 2 Support Resume
5.00/5 (Submit Your Rating)
Louisville, KY
EXPERTISE AREA:
- Website Development
- Microsoft OS Troubleshooting
- Hardware repair
- Microsoft Firewall Support/Security Domain Content Management
- Employee management
- Cisco (VoIP & Switches)
- Html, CSS, Java, C#
- Active Directory
- Microsoft O ce
- Help Desk/Repair Support
- Project Management
TECHNICAL EXPERIENCE:
Tier 2 Support
Confidential, Louisville, KY
Responsibilities:
- IT technical support/consultation
- Server support
- Customer relations/support
- Ticket management
Account Administrator
Confidential, Louisville, KY
Responsibilities:
- Microsoft O ce, HTML, and CSS
- Client domain management
- Client domain Consultation
- Team based development and instruction
Systems Operator
Confidential, Louisville, KY
Responsibilities:
- Asset management
- Client product management
- Payout distributions
- Software Distribution
