Desktop Administrator Resume Falls Church, VA - Hire IT People

OBJECTIVE:

To achieve and exceed corporate objectives with a reputable company offering challenging responsibilities, advancement and opportunities to significantly contribute to the company's organization, efficiency, growth, and profitability. Utilizing administrative, customer service, fast learning skills will ensure the support of the company’s daily operational functions.

TECHNICAL SKILLS:

Diagnosed networking and internet connectivity, active directory and password resets.
Resolved technical problems ranging from PC’s, hardware, software, network printers, local area network.
Knowledge of basic TCP/IP networking concepts.

EXTENSIVE EXPERIENCE FOLLOWING PROGRAMS:

Network Administration: Windows Server 2008, Windows Small Business Server, Microsoft Exchange Server, InfoBlox, Active Directory, Group Policy, AdAdmin, Active Directory, Active Roles, Landesk Management Console, ServiceNow, Epic VLSX,Solar Winds Network Management

Operating Systems: Windows XP, Windows 7, Windows 8, Window Server 2008, Mac OSX

Microsoft Products: Office, Vizio, Project, SharePoint

Adobe Products: Flash Player, DreamWeaver, Adobe Pro, Adobe Reader, Adobe Creative Cloud, ELearning Suites.

Telecommunications: Activate Network ports from switch, cross connect Network ports. Troubleshoot IPhone and Android phone issues, add Exchange server email to user phones.

PROFESSIONAL EXPERIENCE:

Desktop Administrator

Confidential, Falls Church, VA

Skilled in maintaining, analyzing, troubleshooting, and repairing computers, laptops, hardware, software, and peripherals.
Provided tech support to over 5 buildings across 600+ employees in areas of troubleshooting, patch management, user training, LAN support, VPN account set up, anti - virus management, and wireless services deployment and support.
Collaborated with Project Manager to configure network and peripheral devises at Go Live openings, leading a team of contractors through the process to meet opening deadline.
Assisted in creating user accounts, including user rights, security and groups creation.
Determined and recommended products or services suitable to the user requirements.
Configured and installed Microsoft and Macintosh operating systems.
Maintained up-to-date operating procedures inside the IT department
Imaged new PCs and reimaged infected PCs to most up to date OS image version.
Collaborated with Project Manager in small to medium sized projects according to agreed upon budgets and schedules.
Knowledge of setting up remote access for users.
Ability to support networked printers and photocopiers.
Orientation and training of new staff.

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Desktop Administrator Resume

Falls Church, VA

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