Interface Messaging Support Specialist Resume
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SUMMARY:
It has always been my objective to produce quality work for the company I am employed with. Maintaining a positive attitude and an excellent relationship with those I work with always results in the quality work I strive to produce. Helping a company be successful through doing my part as best as possible is my ultimate goal and objective.
SKILLS:
- COBOL
- Assembler
- Rexx and Clist
- SQL
- JCL
- Easytrieve
- Syncsort
- Support batch & CICS
- Execution batch & online
- Tool building using Rexx
- Script creation
- Communication during support
- Agile during test phase
- Verbal and written communications
- MS office suite, lotus notes, share point,
- MQ series
- Jobtrac, Control M
- Changeman
- System documentation
- Written communications
- Verbal communications
- Team motivation
- Root cause analysis
EXPERIENCE:
Interface Messaging Support SpecialIST
Confidential
Responsibilities:
- support all interface testing that accessed Mainframe Credit Card system provide information to specific GUI interface personnel such as, Sales Service PortaL, Manage Your Card Account System, or Global New Accounts, etc. develop greater efficiencies in the online test support arena develop a positive reationship between Confidential and interface personnel
- Designed and co - Developed Confidential Services Support Manager ( Confidential ) which greatly enhanced the efficiency of resolving interface test issues. This was developed using share point utility. wrote manual for the Confidential system project: part of team to build new region for processing including db2 for the ability of test projects to be able to test their code and data without the worry of Interference from other projects.
- Developed numerous amount of mainframe tools using rexx and clist utilities including date system to calculate date, db2 tools such as creating GDG (Generation data group) for files, extracts from db2 tables, Automation of db2 bind of pkges and plans. and many others making test support much quicker and more efficient expertise with CObol language expert with RExx and clist utilities
- Masery of Easytrieve and Syncsort utility for report generation mastery with cics and db2 project requirement understandabilitiy verbal and written communications matery of prioritizing support project requests
- Issue report generation on monthly and yearly basis broken down in numerous selectd categories maintain high satisfactory of all interface project personnel
SIT specialist and Technical production specialist
Confidential
Responsibilities:
- write and execute all systems integration test scripts
- Implement code and resolve issues due to production installs revised system integration and user acceptance test standards which became accepted operating procedure built many tools utilizing rexx utility to automate bacth system testing for SIT and UAT involved in all production installs expert in Rexx and clist language coding mastery of mainfram production implementation cobol and db2 expertise
- Easytrieve and syncsort utilization
Production readiness test technician
Confidential
Responsibilities:
- execute batch systems on test projects ready to be implemented to production (approximately 1500 jobs) contact appropriate programming team to correct any issues encountered during the execuion of PRT document all results of prt in doc reporting tool communicate with all projects that are being implemented and provide timelines and other information. built code in rexx utility to make the prt preparation much easier for all involved in that process created goal training document utilizing power point and made mulitple presentations to staff programmers on it expert in JCL and procedure execution mastery of paramater information passing
- Mastery in file processing maastery of restart and check points
Mainframe support / developer
Confidential
Responsibilities:
- Maintain and support entire mainframe system which Consisted of 50% of the computer systems build mainfram tools utilizing the softare utility dyl280 availability of 24X7 as only mainframe knowledgable resource
- Confidential analyses and upgrade to prevent system crash in the year 2000 part of swat team supporting the Confidential support on december 31, 1999 build tools to extract data from files on mainframe expert in JCL and procedure execution mastery of paramater information passing
- Mastery in file processing maastery of restart and check points
Technical application programmer
Confidential
Responsibilities:
- Develop general legdger programs per requirements given maintain and update all documentation on accounts team ready all code written for implementation and support the production implementation process be on call for support of all necessary issues ecnountered
- Project: developed bond and stock application for generating investment activity reports
- Project: created online print and compare uutilities using rexx cobol and ISPF tables to compare the accuracy of rewritten files. project: developed a Standard Date Manipulation system to allow all programs throughout the insurnace computer system to call out to and perform date calculation and edits. developed many mainframe tools for accounts programming team utilizing rexx and clists. expert in JCL and procedure execution expert in documentation maintenance mastery of JCL and procedure processing
- Mastery of Syncsort and easytrieve utilities
- Mastery of structured programming and following standards
