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It Support Professional Resume

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Austin, TX

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PROFESSIONAL SUMMARY:

Energetic, motivated and creative IT support professional with experience in client/server support; complemented with a distinguished record of accomplishment in problem resolution by identifying, analyzing, developing and implementing the solution.

TECHNICAL SKILLS:

Platforms: Windows 9X Client & Server, Mac OS X, Linux

Hardware: Dell, HP, Confidential

Applications: Apollo (LIMS), Fishbowl Inventory, MS Office Suites

Network: TCP/IP, Cisco, LAN, HAN Scripting: Python, VBS, C

Soft Skills: Active Listening, Verbal Communication, Conflict Resolution

PROFESSIONAL EXPERIENCE:

Confidential

IT Support Professional, Austin, TX

Responsibilities:

  • Troubleshooting and Repair of 200 desktop point of sale(POS)
  • Adding Computers, Printers, Fax, Server to Small & Medium Network
  • Setup and Install 35 desktop Teller point of sale
  • Shipped And Received over 500 piece equipment

Confidential

Human Resources Specialist/ Network Operations Center

Responsibilities:

  • Custom built and managed of a soldier input d Confidential base
  • Managed and redesigned of 3,000 - 5,000 soldiers records
  • Setup and managed a team of 5 for Insurance information of 1,000 soldiers

Confidential

Human Resources Specialist/ Truck Driver

Responsibilities:

  • Deployment to Iraq
  • Promotion to Office Manager
  • Honorable Discharge

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