Data transmission analyst Resume

SUMMARY:

Accomplished Computer Operations Specialist with extensive expertise in the Computer Operations Field. Recognized as a subject matter expert for monitoring, analyzing and responding to system console messages and exceptions. Supported production control customers by monitoring and tracking production schedules. Influenced data center infrastructure, environmental, and security systems. Collaborated with I/O Services, NetOps, HelpDesk, Facilities and all related disciplines to ensure Customer Service Level Agreements are met.

TECHNICAL SKILLS:

Software: Microsoft Office (Outlook, Word, Excel, PowerPoint, Access). Windows 95, 98, 2000,7,8, XP, PC - Anywhere, CA-OPSMVS MVS/XA/ESA, TSO, JES2, JCL, BMC-Control M, OS/390, VM/EXA, Lotus Notes, Service Center, Netcool, Ominiback, Solaris, Zeke, CA-7, Tivoli Netview, TMS,OAM,IBM VTS TS7700, Remedy

Hardware: Familiar with UNIX (HP, SUN) and Intel Compaq, Dell servers; Xerox and IBM Laser Printers and Magnetic Tape Drives, IBM Automated Tape Libraries, 3490, 3420, and 3590E, Storagetek Red Tape Drives, Optical Jukebox Platters, HP, DLT, Hewlett Packard Printer, and Window Servers

PROFESSIONAL EXPERIENCE:

Confidential

Data transmission analyst

Responsibilities:

Work closely with internal partners and external entities to establish communication links and file format support between Confidential platforms and internal/external locations. Analyzes connectivity and business workflow problems and recommends appropriate solutions. Consults with IT management and staff, in problem resolution, systems monitoring, and capacity planning. Responsibilities also included implementing, troubleshooting and customer service support
Utilize batch scripts that coordinated file transitions from test to production.
Partnered with customers to implement and test new PGP keys for FTP transmissions.
Assist customers with implementing new Mutual Authentication certificates for automated
Coordinating the execution of F5 certificate renewal and refreshes.
Implement NEW Transmissions between Confidential internal applications and External customer; Manage the Implementation process regarding updating work logs, conference calls and email correspondences; Provide general transmission support for non - production issues; Provide File format support with External customers and Confidential Standard Applications; Create and maintain processes/procedures in a centralize repository;

Confidential, Edison, New Jersey

LEAD COMPUTER OPERATOR

Responsibilities:

In 24x7x365 environment monitor on line systems, CICS, Data Bases, Brokers Servers, and Production Schedule. Shutdown and IPLing system and monitoring hardware equipment.
Monitor security systems cameras and Fire alarm systems.

Confidential, Cherry Hill, NJ

Computer Operator

Responsibilities:

Supported clients across multiple platforms, including MVS, VSE, JCL, PCS, VM, VOLLIE, DYNAM, FAQS, Power/VS, Windows, Windows Services, Appworx, Networking, File Transfer, System Monitoring
In 24x7x365 environment monitor; systems, batch, applications and networks, perform scheduled tasks, first level Incident diagnosis, resolution and escalation, ensuring system availability and timely completion of batch and scheduled tasks.

Confidential, Voorhees, NJ

Computer Command Center Specialist

Responsibilities:

Maintained all customers scheduling packages, including: CA-7, CA-11, FAQS/PCS, OPC, ZEKE, ZEBB, OPS/MVS, Control-M, AUTOSYS, BMC Patrol, Supervision MCC Stars/Visara.
Proficient in MVS OS/390, OS/400 operating systems, TSO, SDSF, ISPF, IBM utilities and IBM compatible computers, as well as OS/JCL, SNA, TCPIP, MQ Series, IMS CICS, DB2, Z/OS.
Created and maintained customer documentation and procedures.
Supported customers’ disaster recovery testing.
Monitored, influenced and responded to system(s) console messages and for mainframe and mid-range.
Observed, tracked and took corrective action concerning Production Schedules, IPL, shutdown and dump systems via system or hardware consoles/ HMC.

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