Vacation Sales Specialist Resume Isle of Palms, SC - Hire IT People

KEY SKILLS:

TECHNOLOGY:

Microsoft Word, Excel, PowerPoint, Access, Outlook, Publisher, CRM, ERP, Constant Contact, Survey Monkey, Social Media

RELEVANT EXPERIENCE:

Vacation Sales Specialist

Confidential, Isle of Palms, SC

Responsibilities:

Responsible for fulfilling reservation requests and turning incoming inquiries into sales of vacation packages.
Serve as initial guide for guests interested in the resort.
Develop relationships with guests to ensure that their needs are met efficiently and courteously.
Collaborate with other team members as well as sales and revenue department to maximize revenue and upsell rooms.
Recognized as a corporate wide leader in new member sign - ups

Senior Inside Sales Representative

Confidential, Mt. Pleasant, SC

Responsibilities:

Developed territory by cold calling, opening new accounts, and expanding relationships with existing customers.
Led team of inside sales representatives including assisting in hiring, training, and ongoing mentorship of new reps.
Pitched and secure media coverage across regional and local print, online and broadcast outlets.
Arrange author events including appearances at book festivals, local bookstores, and regional trade shows.
Developed marketing and publicity campaigns for new and previously released titles.
Consistently exceed target B2B and B2C sales goals in a multi-state territory.
Ranked among top 1% of regional representatives.
Founding member of company-wide community engagement team.

Inside Sales Manager

Confidential, Huger, SC

Responsibilities:

Coached, mentored and trained diverse inside sales team.
Responsible for account management and new business development.
Scheduled and coordinated sales meetings. Met with customers onsite and arranged plant tours.
Tracked, expedited, and invoiced all subcontract orders which totaled over $100,000 each day.
Worked with quality department to perform audits of processes and documents to meet requirements for ISO certification.
Maintained and reconciled over 18 million pounds of inventory at over 30 warehouses.
Led cross-functional team with representatives from manufacturing, quality, IT, shipping, and customer service to ensure largest account in company history received timely and effective order processing and support.
Developed and wrote procedures for order entry, shipping and order tracking which resulted in a 25% increase in on time deliveries.
Initiated and planned an annual food drive, road cleanup day and other teambuilding events.

Account Manager/Inside Sales

Confidential, Huger, SC

Responsibilities:

Produced accurate and all- inclusive sales orders according to detailed customer instructions.
Expedited subcontract processing orders by negotiating with vendors for prime scheduling and delivery.
Managed customer service for over 35 accounts, including all key accounts.
Provided direct administrative support for VP of sales, sales manager, and plant manager including writing proposals, designing presentations, conducting research, processing expense reports and making travel arrangements.
Served as a backup for all office positions including shipping, purchasing, human resources and accounts payable.
Created and maintained a database of customer specifications which reduced production errors by 20%.
Introduced streamlined systems for fulfilling customer paperwork requests and response time by 50%.