CORE COMPETENCIES:

• Accounts Payable Procurement Budget Management
• Business Analysis Vendor Relations Contract Administration
• Staff Management Project Management E - Rate Administration
• Billing Process Payment Process
• Telecom, Network or IT services

TECHNICAL SKILLS:

MS Office 2013- Word, Excel, PowerPoint, Outlook, Share Point, Publisher, Access, Visio; Oracle ERP, HRMS, P-Star, and BI; Microsoft SQL Server, Great Plains, Blackboard, K12 Buy, PeopleSoft, Ultipro, Heat, Footprints, Concur, Cisco Phones, and Internet. Typing Speed 55 wpm

PROFESSIONAL EXPERIENCE:

Associate Buyer

Confidential, Annapolis, MD

Responsibilities:

• Reducing delinquency charges and late payments on corporate American Express accounts by preparing monthly reconciliation reports on outstanding credit card spending to ensure that the bill is paid in full monthly.
• Reducing the number of annual purchase orders for departments by using financial forecasting models to determine more accurate annual budgets for services and maintenance.
• Improving SLAs by three days by processing invoices for payment in a timely manner.
• Improving vendor relationships by drafting regular communication and updates on payables, account reconciliations and purchase order statuses.
• Through monthly trend reporting and analysis, helping to reduce corporate spending by 23%.
• Reducing billing process errors by reviewing and enforcing contracts and SOWs with vendors.
• Helping to improve the procurement process by participating as a subject matter expert (SME) on the PeopleSoft 9.1 upgrade project; providing procurement process information, requirements, and recommendations, as well as completing UAT Testing for improved and new modules for procurement.

Executive Assistant

Confidential, Washington, DC

Responsibilities:

• Improved the Director’s schedule by better coordinating and scheduling meetings and conference calls with other departments.
• Created a more efficient process for new policies and policy changes by creating a new approval cover letter for packet memos and other documents.
• Improved communication with staff to ensure that policies and programs were implemented.
• Improved the Director’s insight into departmental issues and concerns, by attending executive meetings as a proxy and providing feedback to department heads on their issues and concerns.

Confidential

IT Financial Business Manager/Contract Maintenance Administrator, Baltimore, MD

Responsibilities:

• Increased Board approvals of IT Projects and contracts by writing IT related Request for Proposals (RFP’s), Request for Bids (RFB’s), Board Letters, Executive Summaries and other business communications on behalf of the CIO, Directors and the district in laymen’s terms.
• Increased efficiencies in the procurement process by implementing weekly update meetings to strategically plan and draft RFPs and bids and to coordinate IT projects with procurement schedules and board meetings.
• Reduced the wait time for the district to receive reimbursements from E-Rate participating vendors, by implementing a timeline schedule for the submission of documentation to USAC and coordinating with Finance, Food Services and the district’s E-Rate Consulting firm to ensure that forms were submitted in a timely manner ensuring approval of E-Rate funding.
• Developed and enhanced the process for the billing of networking, telecommunications and IT Services; as well as the submitting USAC/FCC billing reports/forms
• Ensured that all projects were fully funded by submitting budget amendments, change requests and journal entry documents for approval.
• Improved vendor relationships with contracted companies for services such as IT related service and maintenance providers, temporary agencies, internet, telephone and mobile device providers by coordinating meetings with the CIO, Directors and Managers to discuss current products and services and additional available products and services; regularly updating vendors on the status of purchase orders, projects, invoices and accounts payables and working with vendors to research new initiatives and trends that could affect the direction of the IT department or the business as a whole.
• Improved strategic planning and cost savings by regularly meeting with the Managers, Directors and CIO to discuss trends, policy changes and initiatives that could affect the direction of the IT department or the district’s goals and mission and successfully kept the department within budget during the fiscal year.
• Increased compliance with procurement rules and regulations by strategically planning projects, ensuring funding and board approval; and submitting requisitions to the procurement department for approval and the release of a Purchase Order prior to work being started or products being delivered.
• Improved audit findings by setting up procedures within the department to improve billing and accountability of the department.
• Ensured that bids were submitted with accurate requirements, by conducting pre-bid meetings and answering vendor questions and concerns prior to the submission deadline for RFP’s and RFB’s.
• Improved district awareness of the IT Departments use of funds for projects and initiative by presenting financial reports for the CIO, CEO and CFO to give the status of district wide initiatives, the IT fiscal budget and other projects; often working closely with the CIO, Directors and Managers to research and present findings.
• Improved the accessibility of purchase orders, invoices and other documents for the CIO, Directors and Managers by implementing a paperless electronic database. Thus making it easy for the leadership team to access records for E-Rate compliance and audit purposes.
• Decreased costs by reviewing and renegotiating contracts with vendors as the district’s need changed over the course of the contract.
• Used cost benefits analysis to help build business cases for new initiatives such as a district wide PC refresh strategy (leasing vs. purchasing options), determining the optimal equipment for district wide wireless access point installations and upgrades and the Call Center (outsourcing vs. on premises).

Administrative Assistant I/Payroll Specialist

Confidential

Responsibilities:

• Improved customer service by managing the day to day operation of the Payroll office and providing conflict resolution, by handling employee complaints, non-payment issues and over payments.
• Increased employee pay options by researching, developing and designing policies and procedures for the Pay All Year Program implemented by the district to pay 9-month employees’ salaries over a 12-month period.
• Reduced overpayments and payroll errors by analyzing bi-weekly reports to audit and monitor payments for teachers on the Pay All Year Program; ensuring that any teachers who either left the system or had a job classification change were not overpaid.
• Enhanced the process for annual programs such as sick leave conversion and sick bank donations for employees throughout the district.
• Enriched the training experience by creating and publishing a more interactive online training module for Time Entry and Stipend Time Entry policies and procedures.
• Increased the amount of recouped funds from overpaid employees by creating templates and procedures for communicating with employees who received overpayments in salaries or stipends and managing the collection of those payments by tracking the status of the repayments.
• Increased the accuracy of payments for salary adjustments and payouts by creating an formulated excel spreadsheet to precisely analyzed and reconciled employees’ payroll records and automatically calculate salary adjustments and payouts that were to be given to employees upon receiving a raise or termination of employment.
• Boosted the department’s morale by providing team leadership in absence of the Director and Manager of Payroll as the SME of all payroll policies, procedures, FLSA laws, union contracts and district policies.
• Enhanced district wide communication by drafting correspondence, spreadsheets, forms and presentations for the Director of Payroll in support of Payroll daily operations, programs and projects; and redesigned the department’s web page on the district website to include weekly updates and announcements pertaining to payroll.
• Decreased maintenance costs for printers and office machines by negotiating multi-year maintenance agreement and procured supplies in bulk on an annual basis rather than in small quantities on a monthly basis.

Confidential

Executive Assistant, Arlington, VA

Responsibilities:

• Reduced supply and office space shortages by managing the day to day operation of the office, assigning visitor office space, procuring office supplies and maintenance for the office equipment.
• Improved companywide strategic meetings by drafting the monthly order trending report for the President of the Defense Division and the monthly KPI report for the VP of Communications Systems.
• Reduced schedule conflicts by coordinated and scheduled meetings, conference calls, international and domestic travel for five executives.
• Increased business opportunities by researching business development opportunities and providing leads to the Business Development Manager.

Confidential

Administrative Assistant, Baltimore, MD

Responsibilities:

• Improved communication and visitor experiences by answering phones and greeting visitors.
• Improved customer service to parents and students by providing resolution of complaints and concerns.
• Increased the turnaround time for correspondence, executive summaries and responses to complaints; and document filing by prioritizing tasks.
• Reduced errors in travel and expense reports submissions to the Finance Department and timesheet submissions to the Payroll Department by reviewing entries.
• Procured office supplies.
• Reduced the occurrence of supply shortages by procuring supplies and maintenance for office equipment.
• Enhanced school wide communication by typing correspondence; publishing the weekly staff newsletter, preparing flyers and mailings to parents and coordinating the collection of morning and afternoon announcements for students and staff.
• Reduced time entry errors by entering, reviewing and submitting timesheets to Payroll for staff, teachers and substitutes.
• Improved support services to students and parents by providing answer to questions regarding after school programs, events, transcripts, bus tickets, early dismissal and scheduling.
• Mentored and managed student workers in the main office.
• Improved staff evaluations and attendance by preparing monthly summary reports of staff attendance for the principal.

Executive Secretary

Confidential

Responsibilities:

• Enhanced training by preparing packets and power point presentations for professional development sessions
• Improved communication by typing correspondence, and preparing flyers, mailings and sign-in sheets for professional development.
• Reduced training conflicts by managing the scheduling of the TPQ Center conference rooms and classrooms.
• Improved the accuracy of reimbursements by preparing and submitting expense reports, Praxis reimbursements and requisitions for approval.
• Reduced errors in time entry by reviewing and submitting timesheets to Payroll for staff and teacher mentors.
• Added value to the department by taking dictation for correspondence, as well as preparing staff meeting minutes.
• Boosted awareness of training offerings by preparing mass mailings and email distribution lists.
• Enriched training by preparing summary reports of professional development surveys and analyzing attendance records.
• Procured office supplies, maintenance, service, conference facilities and other items needed for the operation of the professional development office.