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Private Duty Caregiver/nurse Assistant Resume

MD

SUMMARY:

  • Over twenty five years of conflict resolution/customer service experience.
  • Over fourteen years of call center experience.
  • 10 years of management experience
  • 10 years experience as an Admin./Billing Specialist
  • Over ten years experience as a Concierge.
  • 30 years Volunteering for Church and nursing home functions.
  • Over twenty five years caring for adults and children, with various needs.
  • Over twenty years Courier/Transportation services
  • Over seventeen years experience as Receptionist/Secretary.
  • Psych and mental health care
  • Administering medication
  • Patient evaluation/ intervention/counseling
  • Diabetes, Hospice & Stroke Patient Care
  • Feeding & Mobility assistance
  • Case Management
  • Healthcare billing/Medical Records
  • In - and out-patient care
  • Wound cleaning/care
  • Patient and family advocacy
  • Medical clinical procedures
  • Prenatal nutrition/care
  • Retail pharmacy procedure knowledge
  • Prescription filling
  • Medication inventory management
  • HIPAA compliance
  • Health insurance processing
  • Running staff meetings
  • Supervisory duties
  • Problem resolution
  • Prioritizing/managing deadlines
  • Organizational skills
  • Customer service
  • Legal administrative support
  • Meets/exceeds goals
  • Administrative operations/support
  • Employee training and development
  • Business correspondence
  • Filing and data archiving
  • Apt/meetings/scheduling
  • Legal/non-legal research
  • Excellent telephone etiquette
  • Leadership/communication skills

COMPUTER SKILLS:

  • MS Office
  • Internet
  • Windows XP/Vista
  • Tax and Inventory Software

Work Experience

Private Duty Caregiver/Nurse Assistant

Confidential, MD

Responsibilities:

  • Cared for clients with a variety of needs, which includes, but is not limited to, clients with Autism, Dementia, Alzheimer's, Diabetes and more.
  • Transported clients to routine and non routine outings/appointments
  • Tutored, coached, and/or assisted with hygiene, cooking and other everyday needs

Confidential, Rockville, MD

Pharmacy Tech

Responsibilities:

  • Executed customer transactions, including purchases, returns, prescription drop off and pick up
  • Performed data entry, and accurately filled and dispensed prescriptions
  • Effectively resolved insurance rejections and other RX issues
  • Communicated, directly with doctors’ offices via telephone, fax and email
  • Managed large sums of cash and credit card sales daily.

Confidential, Washington, DC

Office Manager/Assistant to the Director

Responsibilities:

  • Established new and maintained existing customer accounts, hired and trained new and existing staff
  • Prepared financial and regulatory reports required by laws, regulations or boards of directors
  • Managed petty cash; received, recorded, and banked cash, checks, and vouchers; and reconciled records of bank transactions
  • Ordered and maintained inventory
  • Maintained and prioritized daily tasks and projects including call log’s, appointments, travel and expense reports; payroll, and general errands.

Confidential, Bethesda, MD

Medical Office Assistant

Responsibilities:

  • Politely answered phones, scheduled and confirmed appointments
  • Performed clerical duties, such as word processing, data entry, and managed files.
  • Prepared patient rooms prior to their arrival, assisted with inventory, supply orders and restocked supplies.

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