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Lead Dental Assistant/ It Specialist Resume

Washington, DC

SUMMARY:

Eager to apply academic and professional background towards launching a successful career as an Information Technology specialist with an employer offering opportunities for professional development in exchange for demonstrated drive and commitment to superior job performance.

TECHNICAL KNOWLEDGE:

Operation Systems/ software: Microsoft Windows XP Professional/Vista, Windows 7/Window8/Window10/ & Linux Mac OS X, v10.5 - 10.11, Active Directory, Basic Window Server 2008 & 2012.

Networking: Setup a router, configure IP address, renew IP address

Software: Microsoft Office suites - 2003/2007/2010/2013 , office 365, Virus Protection, and Adobe Acrobat, cloud computing

WORK EXPERIENCE:

Confidential, Washington, DC

Lead Dental Assistant/ IT Specialist

Responsibilities:

  • Welcome patients into the treatment room with a warm and friendly demeanor.
  • Arranged patients in the dental chair and ensured both their comfort and their calmness.
  • Operated a variety of dental equipment, including X-ray machines.
  • Assisted in the taking of digital radiographs.
  • Handed tools to dentist as requested by either direct speech or non-verbal cues.
  • Answered all questions and concerns set forth by patients to put their mind at ease.

IT specialist

Confidential

Responsibilities:

  • Join computers to the domain, update anti-virus (Mcafee).
  • Support up 6 workstations, troubleshoot dental software and other related software . Escalating to IT contractor if needed.
  • Applied Windows updates, security patches instructed from the Security IT administrators.
  • Reset the account’s password through Active Directory on Windows Server 2012.
  • Support Apple iPhone: setting emails on mobile devices.
  • Install print drivers on the 6 workstations.
  • The to-go person for IT support.

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