TECHNICAL SKILLS

• Microsoft Word, Excel, PowerPoint, Access, Outlook, Netscape, Schedule (+), FilePro, Microlaw, Quicken, Wyse, AS/400, Adobe Acrobat, ACT, QuickBooks, Siebel, On Vantage (System Administrator), Cvent, Sharepoint, CWT Travel Administrator

PROFESSIONAL EXPERIENCE

Director of Meetings & Events

Confidential, Reston, VA

Responsibilities:

• Oversee progress of all logistical operational plans, timelines, and contract and supply managements for meetings and meetings as dictated by grant funding.
• Manage RFP’s, contractual arrangements for all department functions, including Annual Meeting, including but not limited to: convention centers, hotels, travel, conference general service company/decorators, housing bureaus, audio visual, production, caterers, venues, registration, and transportation.
• Management of 450+ live programs, including logistical and marketing/recruiting oversight; Programming ranging from 15 - 1,000 attendees; Extensive marketing recruitment efforts in support of a 250 live medical series throughout the United States.
• Manage partnerships and trade shows with Marketing to develop and oversee strategic plan to continue relations, foster new partnerships with collaborators, partnering organizations and supporting organizations for small and midsize meetings and the annual conference.
• Manage, oversee, and mentor department staff to assure that CCO has a “Best in Class” conference/meetings department and personnel.
• Manage and produce meeting (local live) company-wide reporting.
• Manage all meeting processes including the utilization of outside vendors for consulting services, site selection and contract negotiations for assigned Meeting Services meetings.
• Research and direct execution of best practices to improve meeting services for small and midsize meetings and the annual conference. Position CCO for long-term viability and improve operational efficiency.
• Responsible for ensuring that all employees reporting directly or indirectly to DMOA understand the importance of complying with the internal control objectives of the organization.
• Perform other related duties as required or assigned that contribute to the effectiveness of the department
• Manage department budgets to exceed expected organizational goals.
• Oversee planning, organizing and managing of the various internal/external activities for CCO employees. Provide staff with continuous education opportunities.

Manager, Government Event Operations

Confidential, Arlington, VA

Responsibilities:

• Meeting management of pharmaceutical sponsored Satellite Symposiums at medical conventions, including site visits, catering, convention services, audio visual and travel vendor management, faculty management, event marketing, budget management, onsite support, staff management and post program tasks
• Marketing/Recruitment of hospitals, clinics and private practices to engage in educational programming; Trade show management, including booth costs negotiation, set-up, staffing and customer interaction
• Meeting coordination of programs on various topics, including RFP development, site selection, housing and room block management, registration, catering, temporary staff, audio visual and travel vendor management faculty management and post program tasks
• Coordination of Grand Rounds medical education programs, including identification of nationwide hospitals and dinner programs, faculty management, process development, event marketing, registration, catering, staff management, travel vendor management and post program tasks
• Coordination of Corporate and Government programs, including comprehensive RFP development, site selection, trade show management, housing and room block management, registration support, budget management, catering, special event selection and coordination, sponsorship management, onsite hotel support and post program tasks
• Coordination of conference planning audit processing for a federal government agency, including research, budget auditing, process development and budget trending

Confidential, McLean, VA

Senior Consultant, Meeting Planner, Meeting Assistance & Planning Solutions

Responsibilities:

• Management of multiple small, medium and large Government and internal Confidential conferences and events for such agencies as Department of Army, APEX, FDA, DHS, DoD,DOT, ODP, FDA and FAA.
• Management of budget, pre and post registration needs, agenda development, program materials, speaker management, protocol, vendor management, transportation and on-site support needs, accounts payable/receivable, and customer service with a strong focus of risk mitigation
• Management of the hotel contracting/negotiation process; serve as liaison between client and hotel; including hotel logistical needs such as RFP development, audio visual, food and beverage and space/room set-up management to ensure a seamless meeting/event
• Attendee marketing and management for government educational programming,
• Manage performance management review process for junior staff to include review of competencies associated with position, recommendation for career advancement and promotional opportunities.
• T raining of new staff to the MAPS department, including program management tools, registration system process and client identification information
• Management of strategic process development, budget management tools, registration material development, contract review process, fundraising and status delivery tools