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Benefits Consultant Resume

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Montoursville, PA

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CAREER OBJECTIVE:

Seeking opportunities to continue my career providing customer service through a Technical Support, Information Technology, or a help desk environment.

SUMMARY:

  • Phone Technician - assisted clients with troubleshooting Microsoft applications
  • Installed, analyzed, troubleshot, and resolved hardware and software issues
  • Educated clients about application usage, system maintenance, and performance

CAREER RELATED EXPERIENCE:

Confidential, Montoursville, Pa

Benefits Consultant

Responsibilities:

  • Insurance Sales
  • Customer Service

Confidential, Tewksbury, Ma

Onsite Technician

Responsibilities:

  • Replace faulty hardware on computers
  • Pick up/return hardware to Confidential or Confidential
  • Keep log for time cards, jobs, and mileage

Confidential, Williamsport, PA

Benefits Consultant

Responsibilities:

  • Recommend Insurance to Business Owners
  • Customer Service

Confidential, Williamsport, PA

Seasonal Customer Service Representative

Responsibilities:

  • Answered calls related to dental insurance

Confidential, Coudersport, PA

Technical Support Representative

Responsibilities:

  • Phone technical support
  • Assisted customers with internet connection, modem troubleshooting, & e-mail configuration.

Confidential, Sioux City, IA

Technical Support Professional

Responsibilities:

  • Provided technical solutions to owners of Confidential who encountered hardware or software issues
  • Assisted clients with installing, configuring, & troubleshooting Confidential

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