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Call Specialist Resume

SUMMARY:

To obtain a position that will enable me to use my strong organizational skills, educational background. So I can use my extensive background in customer service and office support to secure a job in administrative support.

PROFESSIONAL SKILLS:

Computer Skills: Windows Vista, Microsoft Word/Works, PowerPoint, WordPerfect, Microsoft Outlook, Data Entry, Able to operate Macintosh Systems In Design, Photoshop, Illustrator, 10 - key by touch, Data Entry, Light Typing, Demonstrated oral and written verbal skills

WORK EXPERIENCE:

Confidential

Call Specialist

Responsibilities:

  • Send emails out through outlook program
  • Call clients by phone
  • Conduct conference calls by phone

Confidential

Survey Researcher

Responsibilities:

  • Conduct field surveys
  • Data entry
  • Customer service

Confidential

Office Assistant

Responsibilities:

  • Made faculty appointments
  • Schedule student and faculty events
  • Answered multi - line phone, assist general public
  • Maintained database information, office errands

Confidential

Document Examiner

Responsibilities:

  • Conduct surveys by phone on Confidential project
  • Verified statistical data with office duties
  • Data entry, sort mail, filling, answer phone, office errands

Confidential

Customer Service Rep /Sale associate

Responsibilities:

  • Interact with customer face to face and by phone
  • Communicate customer request to management
  • Assist in ringing up sales, maintaining solid products
  • Handle queries regarding question and request

Confidential

Substitute Teacher

Responsibilities:

  • Supervised class of 20 students or more
  • Directed scheduled course activities
  • Maintained class decorum

Confidential

Enrichment Art Teacher

Responsibilities:

  • Created art projects for students K-2
  • Monitored student progress
  • Illustrated specific art design and techniques
  • Evaluated student performance
  • Communicated with professional staff
  • E. Martin-Beavers
  • Resume page2

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